Star Beach Village & Water Park

We booked 5 rooms for 17 people and were given rooms in the main building – right above the lobby. The noise was unbearable – both from the lobby and from the balcony, which faces a noisy go-kart track right next to the hotel. We approached the reception, but were told the hotel was fully booked and there was no option to move us to quieter rooms. This doesn’t seem to match the actual occupancy for this time of year. The level of service was disappointing, and complaints were not handled properly. Think twice before booking this hotel if this is the standard of hospitality.

We were there as a family at the beginning of April and had fantastic weather. We spent a lot of time by the pools, which were all clean and well-maintained. The rooms and the facilities were more than comfortable. The staff was very friendly and attentive. A special thanks to George and his wife Diana for their hospitality and for making us feel welcome at all times. It made every meal something to look forward to. The evening entertainment was always varied and worth seeing. We will definitely be coming back!

Hey all, just got back from this place and just to reassure people, we all had a great time. A group of 9 family members ranging from 3 to 79 over the October half term. The site is huge with the reception, main restaurant, a few pools, the entertainment area and the majority of rooms on one side of a service road. On the other side is there are more rooms, more pools, bars, places to eat and the water park. Also access to a number of little beach areas and the sea. The site is what you'd class as a village. Lots of separate blocks containing up to 30 rooms. We had a sea view which was nice. Cleaned and fresh towels every day. 3 beds and quite a large room with a nice balcony. Really comfy bed. A word of warning with the rooms. Depending on what room they allocate you might effect your holiday, depending on what you want. There is a go kart track next to the hotel running until 11pm and there are lots of rooms that overlook it. Also there are lots of rooms overlooking the main pool which is also the main entertainment area so if you want a quiet night this is not where you want a room. Friendly, hard working staff. Never experienced any issues with the staff. Food was awesome. So much choice, fresh cooked omelette, steak, fish. I put on half a stone and I was eating pretty healthily, just lots of it! Snack bar on the beach side doing fresh stir fry noodles. Drinks were good too. Branded vodka and whiskey plus some local spirits and beer. I watched them open new bottles of Absolute Vodka and there were some very very long pours but it still didn't have the effect it would have had in the UK so I'm not sure if it's somehow watered down like in other posts. AI cocktails were good too. Too much ice in everything though. Some of the bars are not on the AI so ask if it's not obvious. Lots of pools with little slides for small kids and the water park at the far end. I believe the water park is having a makeover for 2025. Pools are not heated. Even though it was half term there were no queues for anything, it was quite quiet. No problems getting sunbeds and no need to towel reserve. Speaking of towels get them at the main pool on the reception side of the hotel. If you like to walk then if you stand facing the sea and turn left you can walk along the sea front to the harbour and then back along the main street with all the shops. If you face the sea and turn right you can only get so far before the hotels stop you walking across their private areas. There's a few shops on site and just over the main road opposite the hotel. We did find the entertainment a bit poor but maybe that's just our taste. And the entertainment is around the main pool area and this area is way too small for this size of hotel with people having no choice but to stand as there's not enough seats and tables. The gym was OK if you can adapt your training for your stay. Not how it looks in the adverts. Some of the equipment was broken and dirty. It needs replacing ASAP.

I am currently staying at this wonderful beachfront hotel where we have travelled as 3 adults and 8 year old. I was concerned that my son would struggle with food options as he can be a little fussy however I needn’t have worried as there is a wide choice of food options for adults and children’s food stations with plain food such as pasta , sauces, chips and vegetables . The cleaners have ensured that all areas in the resort are always spotless. The location is ideal with plenty of sunbeds and waterpark has provided endless fun for my son. He has also enjoyed afternoons on the beach and swimming in the sea which was warm even in October. Special thanks to reception who were very quick to help when we had a small issue with one of our rooms . Overall we have had a brilliant time and would definitely return

High-class hotel, excellent service, nice people, courteous treatment, and especially Miron from the reception, a charming guy who gave us excellent service and deserves all appreciation. Miron helped us with the small and big details every time with a smile on his face and always asked if anything was missing.

Very kid-focused and a happy place :-) The hotel itself is not quite as glam as the pictures but not bad at all, especially if you're just going to entertain the kids. With a plot on both sides of the road the kids were spoilt for choice for slides, play grounds and water slides. MY 2 year old had the best time, despite the water being ABSOLUTELY FREEZING!! The staff were friendly which was nice. The hotel cleaning wasn't great at all, but it was just me and the kids so I managed to keep the room straightened out myself most of the time. The food was very much what you'd expect in an hotel like this, nothing gourmet and everything with a side of chips (not that the little one was moaning, lol). Try and avoid peak times in the main restaturant by going across the road and you'll be absolutely fine if you want to avoid the chaos. Overall, a good choice for a family friendly easy holiday. If I believed in going to the same place twice then I would definitely come back. Happy holidays :-)