Petra P
10 juni 2024
We have just returned from our second stay - myself, my husband, and our two daughters (3 and 8 years old) - and we really enjoyed it. All the services were perfect, and the hotel staff did an excellent job. For example, we celebrated our daughter's 3rd birthday, and the night before her birthday, we ordered a cake in the main hotel restaurant. The next day at dinner, the managers and waiters gathered and brought a perfect chocolate cake and sang "Happy Birthday" to our daughter. Another great employee was the cleaning lady in our family room in the Apollo building. She made sure our rooms, beds, and bathroom were beautifully clean every day. I must also mention the reception. Rooms are supposed to be vacated by 11 a.m., but since I had an involuntary visit to the local hospital, we asked at the reception to extend the checkout until 12 a.m., and the receptionist Myron kindly granted our request at no extra charge. As for the doctor, a local physician from a private medical facility is on duty at the hotel every day at a specific time - from 9:15 to 10:30 a.m. - and our travel insurance covered everything. The trip there, the treatment, the medication, and the trip back to the hotel. This was our second stay at the hotel, and it's clear that the facilities are well taken care of. The old playground in the pool for the little ones was replaced with a new one featuring small slides and water slides. And what I haven't mentioned yet is the excellent food, with a large selection to choose from, and a different theme every evening, offering various types of hot dishes. The bars are staffed by amazing people as well, and throughout the complex, we encountered most of the same staff as last year, which also indicates that the hotel takes good care of its employees, ensuring they are happy and can bring joy to those who come to enjoy life. We are looking forward to next year again!!!
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