Eri Beach & Village Hotel

Het personeel was onvriendelijk, sta je aan de bali met een vraag wordt er over je heen gekeken. Het eten is vreselijk, veel keuze maar niet eetbaar.

Great hotel for family's that are on a budget. We are staying here now and we have found the good points are. Staff are nice and friendly, our room was clean and kept clean every day with no issues with aircon and didn't find it expensive at 4 euro a day. It's in a great location and the water park is fantastic for the kids. Some parts of the hotel are in the process of being refurbished and the dinning room does get very busy, the choice of food is OK but is the the same thing most nights. Drinks are a bit limited on the all inclusive to coke, orange, lemonade, beer, wine and brandy but again it's fine. The people at the hotel work hard and if you treat them with respect you will be well looked after. I would return again if I come back to crete and can rocommend to family on a small budget

I spent 7 days at this hotel with my family and what I can say is that we felt extraordinary. The place is perfect for families with children because they have playgrounds, discos, pools and a small but well-maintained beach! The food is good and you can find something you like at any time, ice cream and extraordinary cakes! The rooms are simple but have what you need and the garden in the resort is wonderful! All the employees are wonderful and willing to help you with anything you need! I will definitely come back next year !

every picture tells a LIE the place is and service is absolutely disgusting from top to bottom food and drinks awful we spent 11 nights and had to spend a extra 1500 pounds eating and drinking out in the local bars and restaurants AVOID this place altogether it's definitely not a 4 star properly 1 maybe 2 star

We were on all-inclusive holidays as a couple with 2 children. Resort is very clean, 4 very nice swimming pools, we had a room in "Klio" building with private swimming pool but that's all for positive opinions about this place. Restaurant only 1 available for about 2000 people. To get morning coffee was a waiting time around 5-10 minutes waiting. Food is not really great taste but enough for surviving. Availability of soft drinks was OK but choice from alcoholic drinks was restricted to beer, brandy and ouzo, you can forget about cocktails, whisky or anything other as all inclusive or you have to pay additional fee starts from 8-9 euro per glass at beach bar whichbelongsto this hotel. Nearly all staff was very polite above 2 mates at tropical bar. Wrong attitude, arrogant, no points to comment on this. The last thing was too many Ukrainians. I would say over 50 per cent. The reason why I mentioned the Ukrainians' nation because one of them behaved was like a Russian soldier. Ukrainians people plus alcohol means 100% problems. You dont have to drink with them, is more tham enough you will be not to far or at the same bar. My wife was a victim of sexual assault and this was finished our holiday.

I agree with Cathy paid a lot of money to be put in what I would say was a converted store room, a/c crap b/room poor condition w/drobe falling apart, try conversing with reception to complain means nothing to ignorant people who don’t even speak English or Greek or pretend not to I complained about the room to be told there wasn’t another WHAT on a site that big or was it because I wasn’t Eastern European yep if you are not don’t bother with this place & this is coming from a person who speaks fluent Greek, place is a mess, WORST all inclusive we’ve ever been to !!!!!!! me my wife & 4 year old granddaughter.

Oh my gosh where do I start. After a 2.5 hour transfer we arrived at the hotel. It was myself and my 12 year old granddaughter. Even her reaction was. Is This It …. We checked in . And was told a colleague would take us to our room. Unlike Turkey / Morrocco or other destinations. The colleague didn’t help with baggage. Which was fine. So we trundled of with our luggage. After a while he stopped. Asked if I spoke English. I am English . Was directed to the room. Up 4 flights of stairs no lift. It was a struggle but we did it. Our room. View was beautiful room was ok. Until we checked the bathroom. A huge crack in the bath. So bad we couldn’t shower as it leaked. Through the floor. So we went to reception and was advised to come back the next morning. So we made do with things. Till the next day. First thing we went to reception. Saw a different lady. Who asked for photographs of proof. I was fuming. So. Marched back to get pics. Along with a maintenance guy. Who agreed it wasn’t good. So we got given another room in the Main hotel building . View wasn’t as good but Bath was fine So we finally set to unpack . And hopefully start to enjoy our holiday. The hotel is very old and tired looking lots of broken tiles in and around the pool area. Not very clean. Unlike most hotels the floor around the pool would be hosed down and clean. It didn’t happen here. The restaurant isn’t capable of coping with the volume of people they have. Food was cold no matter what time we arrived. Not a lot of choice. Tea / coffee machines kept breaking down. Restaurant staff not happy in fact none of the staff came across happy. The bar …. Only allowed 2 drinks per person. Mmmm depending on your nationality… I’ll leave it there .. Choice is beer : wine : ozo : brandy that’s it. And fizzy drinks for kids. No kids cocktails. 10pm on the dot the bar closes. And the mean even if people have been queuing for 10/ 20 mins. They still close. Only 2 people serving. Both very miserable.. no atmosphere at all On the plus there is a beach cocktail bar. The lady who runs that is wonderful always happy. Great cocktails for adults & kids. And it’s a 2/4/1 between 6-7 . Highly recommend going. That’s a positive. There are a few shops outside the hotel that are pretty reasonable and some nice restaurants. Also walk along the beach to Star Beach. Water sports 20 euros each for banana boat. 10 euros for the waterpark all day and it’s not salt water unlike the hotel pool . We spent our last few days here. Lovely restaurant lifeguards are fun with the kids. Would I return not in a million years even my 12 year old granddaughter said she’d never want to go back. Sorry it’s negative. But I spoke to a few English families and we all felt the same. It was very Russian dominated. And for what it cost it should have been 4-5 star.

If you can, never buy this hotel, the food is terrible, the service is nice but intimidated by the boss, the atmosphere is terrible, the food is also thieving, they stole a lot of things from us Avoid Avoid Avoid Avaid avoidsvoid avoid avoid avoud

After reading the bad review here I was ready for some problems. 1. night Was terrible because aircon didn’t work and mosquitoes flew into the room. 2. day we get another room and it was so much better. Animation team made an amazing show and fun for us. Thank them and all the Stuff in restaurant 🩷 but food was average, deserts were Very bad. Room Was cleaned every day. Hotel need care and more purity, including swimming pools. However we had beautiful holiday 🩷 good feelings