Sergios Hotel

Świetne miejsce na krótki wypoczynek, bardzo miła obsługa dającą poczucie opieki na każdy lm kroku. To największa zaletą tego obiektu. Pyszne różnorodne posiłki. Jedynym minusem jest brudna woda w basenie. Na pewno jeszcze wrócę.

Second Time coming here we stayed in room 416 this was a Triple Room not a refurbished one but still very clean and spacious the Balcony was Huge Bonus points there if you wanted to lay out on there as the Sun moves round so it's on it most of the afternoon ...... Breakfast Lunch and Dinner AMAZING always found something to eat and everything is all Freshly Cooked, Pool Area has all been done out was nice to see some fimiliar faces whilst staying there MARIA WE LOVE YOU AND PAULINE IS COMING BACK TO WORK ON THE RECEPTION WITH YOU..... Thanks for A GREAT STAY we will be back

The hotel is in a great position. Staff are amazing. The food is very good. The bathroom was extremely small. Approx 2 MTR x 2 MTR. The door opened in, very difficult to manoeuvre around. Bed was extremely comfy. The swimming pool was quite dirty. A scum line around the edge. Having said all this. I always try to point out the good and bad. We would stay again. But in a different room. Hopefully the pool would be sorted.

I stayed at Sergio’s Hotel in Crete with a group and had a mixed experience. The location was excellent—close to everything we needed—and the food was genuinely great, probably the highlight of the stay. Customer service was also very good; the staff were friendly and helpful throughout. However, there were several downsides. The bathrooms were extremely small, and the shower design made it nearly impossible to use without soaking the entire bathroom. One of our rooms had a strange grain-like smell that didn’t go away the whole time we were there. The pool was disappointing—it was only half full for a few days and had a noticeable bug problem until another guest asked for it to be cleaned. Noise was another issue. If you're planning to stay on the first floor, bring earplugs. We could hear everything—from early morning work activity in nearby utility areas to other guests in the hallways. The lack of soundproofing really affected our rest. Overall, the hotel has some good points, especially the location and food, but there are definite areas for improvement.

My boyfriend and I stayed at this hotel as a part of a package easyJet holiday this last week and while we had a great week in Hersonissos, there are a few points about the hotel that we wish we knew before we went! The rooms in the photos look relatively new and modern but they are actually quite run down (ours was anyway). We discovered that some other people in the hotel had more newly renovated bathrooms which we definitely did not. While not terrible, the shower was shabby and shower curtain was useless as the bathroom flooded no matter what! And the last major thing was that the pool was murky and green, we used it on the first day and then were made aware of the hotel next door which had a pool we could also use which was much clearer and could see our own feet! Other than that the food was decent with some days better than others but a lot of choice and all fresh, the drinks were good and a great coffee machine. Luigi was amazing in the lobby bar and the staff were friendly and offered us food after our late arrival and showers on our last day after we checked out. Overall we had a great time for a relatively cheap holiday with just a few things that would improve our stay!

Great hotel has had a partial upgrade with more to follow this winter. Front rooms have been upgraded so far. Lovely staff. Food good for all inclusive. Drinks available was a good selection. Proper glasses in main bar. Plastic by the pool. Bed comfy. Pool small but OK for a dip on hot day.very close to shops and beach and harbour.