Four Points By Sheraton Guangdong Heshan Fangyuan recensioner

Svar från boendet: 親愛的客人，您好，讀到您的評價，我們滿心歡喜！非常感謝您對酒店早餐、服務的高度認可。我們的餐飲團隊精心籌備每一份早餐，衹為給您活力滿滿的一天。辦理入住手續的工作人員能為您提供幫助，這正是我們服務理念的體現。而美麗的景色與安靜的環境，也是我們努力營造的。您的滿意是我們最大的動力，廣東鶴山方圓福朋喜來登酒店期待再次與您相遇，為您打造更精彩的入住體驗 ！

Svar från boendet: Dear guests, cordial greetings from Four Points by Sheraton Heshan Hotel! First of all, thank you for taking the time to review your stay. Kupan Little Yellow Duck Parent-Child Suite has 70 square meters with one bedroom and one living room. The guest room has a private balcony with a view, which is elegant and comfortable. The guest room is well equipped. The bathroom is equipped with children's toiletries, toilets and so on, which makes the baby as convenient as home. There is also a special play area, tent, slide and so on in the corner of the room, so that children can enjoy the interesting camping experience in the room and enjoy the wonderful parent-child time. Four Points Sheraton Hotel in Heshan, Guangdong is looking forward to meeting you again to experience the fun of in-depth play.

Svar från boendet: Dear guests: Thank you for choosing Four Points by Sheraton Heshan, we are very honored that you can give us the opportunity to serve you, we will also turn your encouragement into motivation and continue to work hard. Near Dayan Mountain, the hotel can drive to many sightseeing spots in the city, and the traffic is convenient. It is our honor to receive your recognition. We look forward to another opportunity in the near future to provide you with more quality and considerate superior service. We look forward to your coming again.

Svar från boendet: Dear Valued Guest, Thank you for choosing Four Points by Sheraton Guangdong, Heshan for your visit and thank you for taking the time to share your experience in regards to your recent stay.We're very sorry that the coffee station is not well-organized when you had breakfast. We have shared your valued feedback with our operation team in an effort to improve our superior customer service. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Heshan. Once again, thank you for providing feedback that will ultimately help us. We look forward to the chance to welcome you back and exceed your expectations.Best and regards, Four points by Shearaton Guangdong, Heshan

Svar från boendet: Dear guest, thank you for staying in the hotel! The hotel will continue to upgrade the type and taste of breakfast. We have what matters most to you, like a comfortable bed, a delicious breakfast and fresh coffee. Whether you’re in the area for work or just fun. You’re in for a great stay with us.

Svar från boendet: Dear valued guest,thank you for choosing Four Points by Sheraton Guangdong, Heshan, a Tribute Portfolio Hotel as your residence in the city. We are glad to hear that you had an unforgettable stay with us and we are more than elated to learn that you were delighted by our service. We appreciate your encouraging post and we look forward to welcoming you back soon.

Svar från boendet: 親愛的客人，您好！非常感謝您對酒店的評價，很抱歉因酒店設施沒能達到您的預期，影響到您的入住體驗，但能得到您對我們關於服務的認可我們簡直是太開心啦，為了能讓客人入住得開心，感受到家一般的温馨，我們對酒店各服務的高要求是對自身的一種監督與提高，也是對客人的一種責任！小福也很喜歡並且很珍惜與您跟家人們在一起的相處時光，期待與您的下一次相見哦！小福等着您的再次歸來！

Svar från boendet: 小主兒，看到你誇泳池乾淨、前台響應快，我們先舉高高比個心～❤️ 這細心功課沒做好，必須狠狠補上～您願意把這些細節指出來，簡直是幫我們 “開小灶” 成長呀～ 這次沒照顧到位的地方，全部記在值班經理的小本本上，下次絕對讓你看到 “細節控” 附體的我們！

Svar från boendet: 寶子，真系對唔住，呢次體驗差成咁，我哋真繫好內疚！你講嘅冷氣問題、服務跟不上、衞生細節甩漏，全部都系我哋嘅失職。首先冷氣呢度，確實系今次大疏忽，天氣咁熱居然搞到你兩晚訓唔着，我哋已經安排工程部全面檢修設備，以後一定確保製冷正常。前台半夜無人聽電話、風扇供應不足，呢啲流程漏洞我哋即刻優化，培訓同事 24 小時 on call，應急物資都會提前備足。自助餐難食、補餐慢，廚房團隊已經落手整改，食材品質同出餐速度都會跟緊，絕對唔會再俾你食到 overcook 嘅野。沖涼房去水差、牙刷俾人清走，清潔同事嘅流程我哋重新規範，以後會更留意客人個人物品，避免類似情況再發生。你講嘅跟進電話無下文，真系對唔住，呢個系我哋後續服務嘅漏洞，以後客人反饋必定有頭有尾，100% 落實回覆。你肯花時間詳細反饋，系對我哋嘅信任，呢份批評我哋好好珍惜。如果有機會再見面，我哋一定用實際行動證明改進，絕對唔會再讓你失望！

Svar från boendet: 尊貴的小主兒，超開心您對咱們酒店的環境這麼認可！坐擁別墅區和山腳美景，步行就能到公園，這份天然優勢能被您看見，真的太幸運啦～😭 不過客房插座設計不合理，給您的使用帶來這麼多困擾，我們必須誠懇道歉！您願意把這些細節問題分享給我們，就是在幫我們 “升級打怪”～期待您的下一次光臨

Svar från boendet: 尊敬的賓客，您好！鶴山方圓福朋喜來登酒店給予您最真誠的問候！感謝您對酒店位置和環境、衞生條件、活動設施的認可，很抱歉在您入住期間，我們未能為您提供完美的入住體驗，深表歉意。關於您早餐和晚餐體驗的反饋，我們已同步反饋至餐飲部，並將積極調整自助餐的菜單，不斷努力為每一位入住的客人提供完美的用餐體驗，廣東鶴山方圓福朋喜來登酒店期待與您的再次見面~體驗深度遊玩的樂趣。

Svar från boendet: 尊敬的客人您好，感謝您入住酒店並給予酒店環境高度認可。酒店位於大雁山風景區西麓，依山而建，坐擁鶴山天然氧吧，擁有悠然清新的後花園，賓客入邸酒店即沉浸於嶺南水鄉文化藝術氛圍中。入住酒店，您可享受健身中心，室內恆温泳池及小童樂園。每間客房擁有獨立觀景陽台，客房配有浴缸和淋浴間，可以助您恢復活力，商旅社交和休閑度假的優選之所。期待您再次光臨廣東鶴山方圓福朋喜來登酒店。祝生活愉快！

Svar från boendet: 尊敬的客人，您好！我是鶴山福朋喜來登的小助手，這邊看到了您的反饋， 很抱歉空調温度與噪音給您帶來了困擾，在此向您致以最誠摯的歉意。針對您所提及的問題，我們已轉達至相關的運營部門進行培訓並加強日常監督和檢查，以免類似情況再次發生。為彌補此次給您帶來的不便，請問您這邊是否方便提供一下聯繫方式，後續將由專員直接聯繫您，我們誠摯希望能彌補您這趟不完美旅程。再次向您深表歉意，期待您的蒞臨。

Svar från boendet: 尊敬的客人您好，感謝您入住酒店並給予酒店環境高度認可。酒店位於大雁山風景區西麓，依山而建，坐擁鶴山天然氧吧，擁有悠然清新的後花園，賓客入邸酒店即沉浸於嶺南水鄉文化藝術氛圍中。入住酒店，您可享受健身中心，室內恆温泳池及小童樂園。每間客房擁有獨立觀景陽台，客房配有浴缸和淋浴間，可以助您恢復活力，商旅社交和休閑度假的優選之所。期待您再次光臨廣東鶴山方圓福朋喜來登酒店。祝生活愉快！