Palace Hotel Hévíz

Das Foyer des Hotels ist beeindruckend und besonders um die Weihnachtszeit mit dem großen Christbaum sehr schön gestaltet. Der Wellnessbereich ist gepflegt, aber leider ziemlich klein. Das Frühstücksbuffet war diesmal die große Enttäuschung, da die Qualität der angebotenen Speisen weit unter dem Niveau ähnlicher Hotels in Österreich lag. Mein Zimmer im 6. Stock war groß, aber etwas karg ausgestattet.

服務好 早餐好

Didn’t think much of the place but enjoyed our stay very much. The staff is very friendly and very helpful. We felt like we were right at home! Rarely do I get that feeling while traveling. Rooms are very clean and spacious. When going back home often memories of our stay here put a smile on my face.

We've stayed here a few times in the last ten years. The furniture has not changed. The couch/bed was way passed it's prime and threadbare in spots. Lumpy and difficult to get comfortable. Plumbing is also noisy. Don't get a room close to the lifts, you'll hear everything people are saying. And they are charging for tea and coffee in your room. That's minus a star for me. Spa is still nice and it's clean. The food is agreeable but the staff have a habit of swooping down and taking plates and cutlery while you're eating. Very disruptive while you are eating and talking in my opinion.

We spent here only one night and booked with breakfast, dinner, and garage. There were big pros and cons during our stay, starting with the parking system. Finding the garage is a challenge and parking could even more so, as the have tiny dark spots between walls and pillars (this, for a surcharge of EUR 12 per night). We booked a higher room category located on the top floor. The room was spacious and the bathroom was alright, but walls and floors looked shabby with lot of stains and dirt that were there for who knows how long. It was not a matter of cleanliness, as the rooms were perfectly clean, but rather maintenance issues. Talking of which, the fan of the heating system kept turning on and off in about every few second, which was extremely annoying (especially in the night), therefore, we had to turn it completely off, resulting in a cool room and being exposed to all kind of noise from the corridor, as isolation is almost non-existing and we could hear every single word from outside, including the lobby music. The bed was comfy and the view was nice though. The highlight, however, was the food. Both dinner and breakfast were absolutely delicious with plenty of selection (also for vegetarians). Overall, the value fine, but compared to the price we paid, at best average. It is definitely not a 4-star niveau, but it is mainly due to the maintenance. Location is also great (few minutes walk away from the thermal lake).

Very good hotel in all points of view! City center, close to lake, to shops. Rooms are clean, staff ok, front desk sraff very good and pllite, quick check in. Buffet breakfast and dinner excelent!!!! Nice indoor swimming pool. Worth to stay here!