Somerset Lakeside Resort

Lovely place to stay to enjoy a peaceful northern experience. The nightly bonfire and star gazing is the best.Rooms are spacious and beds are very comfy.Would recommend you stay here for your next getaway and enjoy all the area has to offer.

What a beautiful little spot! We rented a cabin as an alternative to a hotel room in town, and it was such a good decision. The resort is lovely. We had a wonderful meal in their dining room. Watched the sunset and the stars on the dock. Staff were friendly and helpful. Highly recommend this little gem!

Stayed only for one night, wish it had of been longer. All staff we interacted with were friendly and helpful, cabin and property were well maintained and tidy. Although the weather was crummy we still enjoyed the docks, the lake front, the nightly fire and our cozy fireside cabin. Had a meal in the 28 North lounge. Atmosphere was so lovey, the server was great, food was piping hot. Unfortunately they didn’t have some of the menu items or enough for all of us but what we did end up with was good. Fireside cabin would be perfect for a group of 4 friends who don’t mind sharing beds or a family with 2 kids. I really liked this place and chances are I will return.

Great stop off on route to Ottawa x good for family and couples x use of canoes if required kids park restaurant with lovely staff x fire pit in the evening x beautiful views x great decor very cleanx very helpful staff and friendly x plenty of parking x coffee and tea facilities available

To the Management Company of the "SOMERSET LAKESIDE RESORT" I just wanted to express the disappointment we feel regarding our stay for 3 nights in September First off..... We don't think you should have the word "RESORT" as part of your name Any RESORT we've ever stayed at was an actual resort. We didn't want to mention anything about the noise we heard all 3 nights cause we felt we could get past it, considering we didn't have much choice in where we could stay Although we didn't sleep very well Until we were charged $9 dollars for 2 bottles of water If we knew that was the cost we would have purchased 2 or 3 cases of water for less than that 🙁 All we wanted was to hear........ I apologize for the inconvenience, or I'm sorry there weren't any prices posted Not justification for it Not that we should call to get prices Not that even though our sign says OPEN, we close at night We needed fresh towels, didn't know we needed to come and exchange Sorry we are not from Bancroft, and have never stayed in a resort where they don't come and clean our room and change our towels Especially for almost a thousand dollars for 3 nights where there's baseboard heating and the floor is uneven, and the water faucet creeks when opened and closed Couldn't even see ourselves in the mirror cause of how much it fogged over while taking a shower Not to mention how small the bathroom was, we couldn't move in there at all We are truly disappointed Was going to write a google review if no one responded to my email, and what do you know.......no one responded and it's been almost a month! I think word of mouth is great, and I will tell everyone! All we wanted was $9.00 In the grand scheme of things.........that's better than us telling everyone about the stay. Oh well Thanks for reading Hopefully this email will force you to change your "call us and find out" policy I doubt it though.....

I'm a travel agent who booked in two people to stay at this hotel for a business trip and both had horrible experiences here. One of the guests arrived a day late, but planned to stay for the rest of his reservation. However, the hotel counted that as a last-minute cancellation so they kept 50% of the room fee and then gave away the room. He was happy to pay for the missed night, and wanted to keep the rest of the reservation. It doesn't make sense to both keep the fee and treat it as a cancellation while also giving away the room. He wanted to pay for the whole stay and they would not let him. I pointed out they were double-charging that night for the room, but they refused to budge and decided to keep the money. Additionally, the second person showed up on time and within hours, decided he could not stay there as the wifi connection is terrible. He checked out just hours after arriving, and the hotel decided to charge the entire four-night stay, rather than treat it as a cancellation (which would mean a 50% refund). I would not book this hotel again. None of my clients will be staying here, and you should stay away if you require any flexibility or a good wifi connection.