Home2 Suites by Hilton Denver/Highlands Ranch

Great hotel, with fabulous service. The rooms are spacious and the breakfast was good. Will definitely stay here again the next time we are in town!!!

The staff was really professional and friendly! Its refreshing to have a place where the staff actually prides themselves at their job.

This hotel is the dirtiest hotel I have stayed at in a very long time. I travel for business and this was by far the worst. It needs a complete makeover and a new cleaning crew. Get the disgusting stained couches out of the lobby and the rooms and please get a professional carpet cleaner to clean the hallways at the least!! I pulled an extra blanket out of the cubby and it was even stained. Just go somewhere else. This hotel is gross!

Beware, they don’t honor 3rd party bookings We arrived at 5:15 PM, but our room was still not ready. When we finally checked in, we found that the bathroom’s pocket door wouldn’t stay closed. The front desk informed us the hotel was sold out, so they couldn’t move us. There were four of us in the room. I mentioned Hilton’s Home2 Suites promise “If you aren’t completely satisfied, let us make it right or that night’s on us” but was told they wouldn’t honor it because we booked through a third party. If that’s the case, why offer rooms through third-party sites at all? In the end, we had to improvise by wedging a sponge into the door frame every time someone needed to use the bathroom.

Nice area, clean room but a little worn Comfortable, clean and convenient for our plans. The hotel is more dated than I expected and the room had a little more wear than expected (broken lamp, stained/worn couch, and a bathroom pocket door that wouldn’t stay closed). Staff was very friendly!

The entire hotel could use a deep cleaning. There were stains on every soft surface (carpets, couches, cushions). Most days there was little to no hot water for showering.