Citrus Hikkaduwa

Citrus Hikkaduwa recensioner

Citrus Hikkaduwa

400 Galle Rd, Hikkaduwa, Southern Province, 80240, Sri LankaVisa hotellinformation
Citrus Hikkaduwa
Citrus HikkaduwaCitrus HikkaduwaCitrus Hikkaduwa
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Gästrecensioner

3.7/5
52 recension
Verifierade recensioner
Läge och interiör3.7
Bekvämligheter3.7
Service3.8
Renlighet3.7
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Alla recensioner(52)
Positiva recensioner(38)
Recensioner med foton/video(8)
Negativa recensioner(7)
Gästanvändare
Bodde på juni 2022
Ensamresenärer
12 recension
1.0/5
Publicerades 23 juni 2022
This hotel is the worst welcoming I’ve ever experienced. I never complain. I was appalled by the welcome which was an interrogation. I was then greeted by the police which was a bill I did not sign for. Was threatened with jail on the spot. I thought I was in a movie. DO NOT BOOK OR STAY HERE. AWFUL JUST AWFUL!!
Översätt
Svetlana Dolcevita
Deluxe-dubbelrum med havsutsikt
Bodde på juli 2024
Ensamresenärer
4 recension
4.5/5
Utmärkt
Publicerades 9 juli 2024
В июле 2024 я провела в этом отеле несколько дней. В целом мне всё понравилось, за исключением некоторых моментов. Начну с хорошего: отличное расположение, напротив супермаркет, а рядом множество магазинчиков и лавочек, шикарный вид из окна на океан, достойные завтраки, чистый бассейн, готовность сотрудников в любой момент прийти на помощь, вкусные блюда на заказ по меню, ухоженная территория. Что не понравилось: номера уставшие уже, требуется обновление, я жила в 513 номере. Бассейн работает до 19.00, что совершенно не удобно, так как после ужина хочется тоже активности.., а её нет)
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Översätt
6/11
Alena Belova
Bodde på sep. 2023
Par
59 recension
5.0/5
Enastående
Publicerades 13 sep. 2023
Тихо, спокойно, есть что позавтракать. Убирают хорошо. Влажность. Громкий кондиционер. Милый персонал
Översätt
gavinguo422
Deluxe-dubbelrum med havsutsikt
Bodde på aug. 2024
Res med vänner
24 recension
3.2/5
Publicerades 21 aug. 2024
設施有點舊
Översätt
Sss1933
Bodde på dec. 2024
Par
5.0/5
Enastående
Publicerades 5 dec. 2024
Fantastic location right on the beach. We had a top floor room with amazing views. The hotel has a lawn in front with tables & chairs, perfect for looking out to sea. We arrived very early in the morning and given our room, so nice after travelling 22 hours. The food is very good, plenty of choice for fussy eaters like me. Nuwan our waiter really looked after us. Bus stop, turn left out of hotel approx 100 yards. Galle easily reached change bus there for Unawatuna beach. Bus drivers very helpful. All the staff are helpful, polite and friendly. Hope to come back next year
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Översätt
Svar från boendet: Dear valued guest, Thank you for choosing Citrus for your getaway and for sharing your experience with us. We're thrilled to hear that you enjoyed your stay! Your feedback means a lot to us, and we can’t wait to welcome you back for another unforgettable escape soon!
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417hazelw
Bodde på dec. 2024
Par
5.0/5
Enastående
Publicerades 3 dec. 2024
We stayed for 3 weeks at the citrus and had an amazing time here, the staff were so friendly and such a lovely team, a credit to the hotel. The location is perfect in Hikkaduwa village a beachfront property with everything you could possibly need there. Close to railway and on main bus route with tuk tuks galore we had a wonderful guide who took us all over, we were there over Halloween and the staff did an amazing job,the food was lovely and I am really fussy but I always found something to eat and the staff would go above and beyond to accommodate guests.
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Översätt
Svar från boendet: Dear valued guest, Thank you for choosing Citrus for your getaway and for sharing your experience with us. We're thrilled to hear that you enjoyed your stay! Your feedback means a lot to us, and we can’t wait to welcome you back for another unforgettable escape soon!
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BobtheBrit
Bodde på nov. 2024
Familj
5.0/5
Enastående
Publicerades 26 nov. 2024
Full disclosure, this was my fourth stay at the Citrus. I have a great affection for the hotel and have reviewed it here in the past. As I recall, last year I reviewed the hotel and stated that the hotel's greatest asset is its staff. And nothing's changed, the location is excellent, the rooms are kept spotless by the cleaning team, the gardens kept tidy, the food is varied and tasty, the bar staff are attentive… what more could one ask for?
Översätt
6/7
Svar från boendet: Dear valued guest, Thank you for choosing Citrus for your getaway and for sharing your experience with us. We're thrilled to hear that you enjoyed your stay! Your feedback means a lot to us, and we can’t wait to welcome you back for another unforgettable escape soon!
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X4440EWkathleena
Bodde på okt. 2024
Par
5.0/5
Enastående
Publicerades 9 okt. 2024
We booked with Mercury Holidays and I have had a great service in the UK and from the two resort reps Ananda and Dexter. We booked the Ella trip with the train ride which I can highly recommend, we loved the trip. Our guide Sanka was wonderful I recommended you request Sanka. Well done Mercury I’m impressed. We arrived after a 7 hour delay in Abu Dhabi and on arrival the reception staff were welcoming and very efficient The room was large with the best sea view ever. The maid was the best. Everyday the room was spotless and he made little bed decorations, towels were changed everyday, excellent job. The waiters and bar staff are good and the food was satisfactory. I loved the pool Aqua and found it was a very good workout. The two pool attenders gave a 7 star service in all the hotels I have ever stayed this was the best. The moment I arrived at the pool a sun bed was selected and the towel laid out for me. The two pools guys deserve a pay rise. We used the Spa and can highly recommend it. Really good massage. Roger, did karaoke/ DJ evenings we really enjoyed, everyone got involved on these nights , they were great fun. Loved the live music in the evening, The beach is lovely golden sand and it’s a very short walk to an area where you can swim safely and it’s here that you can feed the turtles, amazing Overall fantastic value for money Sri Lanka is beautiful the people are lovely and the country has lots to offer.
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Översätt
Svar från boendet: Dear Valued Guest, Greetings from Citrus Resorts & Hotels! We do appreciate you for taking the time & sharing your experiences following your stay and are delighted to know that you enjoyed it. We are glad to hear that the experience with us met your expectations and you had a pleasant and comfortable stay with us. Rest assured that your kind compliments will be shared with the entire team and we look forward to having you return for a more memorable stay. Thank you.
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Gästanvändare
Bodde på jan. 2025
Annat
4.0/5
Mycket bra
Publicerades 21 jan. 2025
The pillows are fluffiest, the room is generous size and bathrooms are clean. Food was great and staff was helpful and supportive. We enjoyed the time at Citrus Hikkaduwa . We missed having boat ride to see Corals but recommend to check in early as possible, we checked in at lunch time 🙂
Översätt
Gästanvändare
Bodde på jan. 2025
Annat
5.0/5
Enastående
Publicerades 7 jan. 2025
Best place to visit in Hikkaduwa.they supply good service for us.special thanks for Nuwan Raj and Sahan for your friendly service.hope to visit you again one again thank given to Mr Dayan excellent hospitality definitely we come back again
Översätt
Murciadonna
Bodde på juni 2024
Par
3.0/5
Publicerades 25 juni 2024
This hotel is in a nice beachfront location. I would say it is an average hotel which could be better with a facelift. Our room was clean and bed very comfortable. The AC in the room was very noisy as was the road noise which started early in the morning. The food was good in my opinion and the biggest compliment to this hotel is the staff. All of which were friendly and are an asset. My main problem with this hotel is the managers idea to allow gap year students in to use the facilities. Pool and sunbeds and towels. Generally taking over all areas and not spending any money buying food or drink. The hotel is not looking after the paying guests but letting them take all of the sunbeds and towels provided. Well out of order. My second time in Lanka. I will return but not to this hotel.
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Översätt
Svar från boendet: Dear Valued Guest, We thank you for your rating our listing. We are deeply distressed to learn that you did not have a memorable stay with us. We apologize that the overall experience, did not meet your expectations. We are constantly reviewing our standards and always endeavor to improve our product and service offerings. Your constructive feedback is therefore deeply valued. We will certainly look in to these areas and improve our products and services. Thank you for taking time to write to us and we certainly hope to have you with us again.
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Geert C
Bodde på dec. 2024
Res med vänner
5.0/5
Enastående
Publicerades 16 dec. 2024
very nice hotel, especially the restaurant was supper delicious food and very good service we are very grateful to our waiter kavindu because he pampered us so much and the entire team was very attentive and highly recommended relaxing holiday Geert and Peter from Belgium
Översätt
Svar från boendet: Dear valued guest, Thank you for choosing Citrus for your getaway and for sharing your experience with us. We're thrilled to hear that you enjoyed your stay! Your feedback means a lot to us, and we can’t wait to welcome you back for another unforgettable escape soon!
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Chris L
Bodde på dec. 2024
Res med vänner
1.0/5
Publicerades 13 dec. 2024
I stayed here for 2 nights as part of a group of 10 on trip to Sri Lanka. We used the hotel restaurant on the first night. We placed the food order at 19:05. More than 1 hour later my meal still hadn't arrived. The others had finished their meal by that time. We kept pushing for my order and that may have caused additional problems as I was ill during the night and following day as a result of the meal. The meal was a fish dish (see photo) that was supposed to come with yellow rice and a salad. Nothing but the fish arrived. Supposed to be spicy. It wasn't. The fish's face summed up the meal. As others in the group said. As I was in group, I should have been advised when I ordered how long it was going to be. Didn't dare ask for a refund after seeing previous reviews on here.
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Översätt
Svar från boendet: Dear valued guest, Thank you for sharing your feedback. We’re truly sorry to hear your experience didn’t meet your expectations. Your input is invaluable in helping us improve, and we hope to have the chance to welcome you back in the future to provide the exceptional experience you deserve.
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Sandeep V
Bodde på dec. 2024
Res med vänner
5.0/5
Enastående
Publicerades 12 dec. 2024
It was a really nice experience and excellent service. Special thanks to manager Mr.Sampath, Mr.Saman Devapriya and Mr.Nandana at the restaurant. Stayed for two days for the annual office trip. Highly recommended and one of the best trips so far.
Översätt
Svar från boendet: Dear valued guest, Thank you for choosing Citrus for your getaway and for sharing your experience with us. We're thrilled to hear that you enjoyed your stay! Your feedback means a lot to us, and we can’t wait to welcome you back for another unforgettable escape soon!
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rishigudka
Bodde på maj 2024
Par
4.0/5
Mycket bra
Publicerades 22 maj 2024
We enjoyed our 4 night all inclusive stay post our tour around Sri Lanka. Check in was swift and we were given a room with lovely views on top floor. The room had a large balcony with views of beach and pool. Room was quite spacious with flat screen TV with many satellite channels. There was a fridge, kettle, safe deposit box and plenty of storage. Bathroom had a walk in shower. It was small but adequate. Food in dining room was generally good but limited vegetarian choices were on offer on some days. However the chef was happy to prepare other vegetarian dishes which I did order on a couple of days. There was only 1 bar by the restaurant and they had a range of local beers, wines, spirits and cocktails on offer for all inclusive guests. I would have preferred another bar near the reception area. Also there was limted seating near reception area. Would have liked more indoor seating areas which would be useful on rainy days. However the beach was nice and turtle beach was only 5 minutes walk away where we got to see turtles on a couple of days. Also one could swim at turtle beach. Swimming was not allowed on beach opposite hotel when we were there due to rough seas. Pool was small but adequate. It was constantly kept clean by pool attendant who was friendly. The team at reception was very friendly too and looked after all our needs. Outside the hotel, there were plenty of shops, bars and restaurants. There is also a supermarket directly opposite the hotel. Evening entertainment was generally low key but pleasant. However on one evening they had a DJ who played bollywood/Sri Lankan music and everyone danced away despite the heavy rain outside. We would be happy to visit this hotel perhaps in the drier season. However I would like the hotel to add another bar area and more indoor seating areas for their guests.
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Översätt
6/8
Svar från boendet: Dear Valued Guest, Greetings from Citrus Resorts & Hotels! We do appreciate you for taking the time & sharing your experiences following your stay and are delighted to know that you enjoyed it. We are glad to hear that the experience with us met your expectations and you had a pleasant and comfortable stay with us. Rest assured that your kind compliments will be shared with the entire team and we look forward to having you return for a more memorable stay. Thank you.
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