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Verifierade recensioner
Läge och interiör7.8
Bekvämligheter7.7
Service8.0
Renlighet7.7
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Positiva recensioner(10)
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Negativa recensioner(2)
Elle2024
Japansk A(Rökfritt)
Bodde på nov. 2024
Par
12 recension
9.0/10
Utmärkt
Publicerades 8 dec. 2024
Hotel at Hikone when we are driving around Biwako. We had a Japanese-style room with a view of the Lake. We did not have time to go to the public onsen but the in-room bath was great too. The food was unexpectedly delicious as well!
Översätt
Svar från boendet: Thank you very much for choosing our hotel among many other lodging facilities. We would also like to thank you for the very generous review of your stay with us.We are glad to hear that you enjoyed your stay with us. We are very happy to read that your stay with us was a pleasant one.We will continue to strive to be the hotel of choice for many guests, and we look forward to your continued patronage of Kamenoi Hotel Hikone.We look forward to welcoming you again.Thank you very much for your kind words.Kamenoi Hotel Hikone Front Desk Staff
Xiaoyi
Superior Twin(Non-smoking)
Bodde på dec. 2024
Par
2 recension
2.0/10
Publicerades 11 jan. 2025
We booked this hotel because it was near the station. However, the bed sheets and bathroom was dirty; the aircon was as noisy as an airplane engine and not even warm; they have 3 workers at the concierge but won’t help at all but ask you to use the machine. Check in and check out times were ridiculous, 16:00 in and 10:00 out, never seen before. Standard is 15:00 in and 11:00 out
Översätt
Svar från boendet: Thank you very much for choosing our hotel among many other lodging facilities. Thank you very much for your kind words and for your positive feedback about our hotel.It is our pleasure to see that you were satisfied with our services during your stay.We will continue to make efforts to provide a safe and secure hotel that satisfies our guests and helps them to have a good memory.We look forward to welcoming you to Kamenoi Hotel Hikone again.Kamenoi Hotel Hikone Front Desk Staff