ANEW Hotel Hilton Pietermaritzburg

Only good if you stay there for one night. Poor quality of food, fake alcohol at the bar, moody staff, air-con not working at the rooms, safe not working in-spite of many attempts by the maintenance department to fix it. There are better alternatives which are also more affordable.

Hilton is a beautiful area in Pietermaritzburg, quiet and tranquil.Same goes for the ANEW Hotel Hilton. Elegant and simplicity applies.

The venue was great and the staff very friendly and helpful. We loved the garden area and the gym facilities. The place is beautiful. The only gripe is that the extractor in my room was not working well and I had to report this twice.

Breakfast was great as the lady made an exception and served me chicken sausage as I don't eat pork and beef.

We stayed for 4 nights in October/November as our daughter was working at nearby Greys Hospital in Pietermaritzburg. There was very heavy rainfall and resulted in a leak in the bedroom. We were moved several times on the older side of the building, which was oozing in charm, but the other rooms had leaks too. On speaking with the Manager the next morning, she was just amazing and apologized profusely and offered us a free upgrade and refunded us for our last 2 nights as an apology. That was beyond a gesture and we hugely appreciated it. We made sure we ate at the hotel to give back to the hotel for their kindness. We loved the big open roaring fires and particularly enjoyed the bar food sitting by the fire. We absolutely loved staying at the ANEW Hilton. We loved everything about it. Thank you so sincerely - the Nolan family for Dublin - Ireland

I had an awesome stay over at the hotel. Staff were very friendly and helpful. The room was great. I only stayed one night but would definitely return there if I happen to be in the area again.