Mirada Del Lago

The hotel has everything you need, the staff is friendly and helpful. The pool and saunas are very good. The food is amazing - very tasty and there are endless dishes to choose from. Also great are the shuttles that take skiers to and from the gondola lift - you never have to wait long as they seem to circulate non-stop.

Thank you for a nice stay and great service - Duygu from the reception you are very helpful - thank you very much….. Good service and food . Rooms are clean and correct……. ………. ……….. ……… ………………………………………………………………. ………………………………………. ………………..

We thought the hotel was a great value. Rooms were nice and roomy; everything was in good condition; breakfast and dinner buffets were included and they were quite good. We also enjoyed the additional services, like the lovely spa with free sauna and steam room and swimming pool. And the ski equipment rental and shuttle to the slopes was super convenient and the staff were very helpful. However we had one experience that soured us on the place and we’ll stay elsewhere next time as a result- we don’t want to suffer from this person’s ire for accidentally angering him/her. A friend also staying at the hotel ordered a cake for his wife’s birthday, to be served at the table after our dinner. They have a one-year old and he wanted his wife’s birthday to feel special. He also brought a bottle of wine, which he did not know was not allowed. When a server informed him it wasn’t allowed, he of course said we would not drink it. We waited for that cake for half an hour while the dining room emptied of all the other customers, and while the 3 young kids in our group ran amok because it was past their bedtimes. We finally gave up and my friend later found out that a manager decided not to serve the cake as punishment for bringing the wine. Our friend was embarrassed and his wife did not get the happy celebration she more than deserved. What a horrible way to treat customers. Anyway, in summary it’s a good value hotel but just watch out that you don’t accidentally break a rule you didn’t know about; your whole stay could be ruined.

Best Service ever My family forgot a set of headphones and a laptop charger after we checked out But Reception staff was very kind and helpful at that day, they returned it to us Appreciate it Big thanks ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎

Theo Staff was really amazing, nice and helpful. Everyday something tasty to gry in food. A lot od things to do in hotel, none od days was boring. Recommend this hotel! I would like to come back there one day.

Hotel is nice.Foods are delicious.Restaurant and musics are very good.They have professional musicians.Room is very good and clean.Spa and pool is nice.We were here in new year.I very liked organization.Thanks to guest relation Irem.She is very kind and helpful.