Silverland May Hotel

Silverland May Hotel recensioner

Silverland May Hotel

28 - 30 Thi Sách, St, District 1, Ho Chi Minh City, VietnamVisa hotellinformation
Silverland May Hotel
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Gästrecensioner

9.1/10
Utmärkt
389 recension
Verifierade recensioner
Läge och interiör9.1
Bekvämligheter8.8
Service9.4
Renlighet9.0
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Alla recensioner(389)
Positiva recensioner(373)
Recensioner med foton/video(113)
Utsökt frukost(45)
Utmärkt pool(44)
Fantastiskt afternoon tea(28)
Utmärkt för affärsresor(19)
Genomsnittlig ljudisolering(14)
Ligger i centrum(13)
Väl inredda(12)
Fin utsikt(11)
Negativa recensioner(16)
Chang Yu Wei
Narra Double
Bodde på mars 2025
Ensamresenärer
2 recension
9.0/10
Utmärkt
Publicerades 18 apr. 2025
It was nice place, staff are very friendly but the rooms are a bit bright in the morning and there was construction going on in the morning so the noise woke me early
Översätt
Svar från boendet: Silverland May xin Chào Mr. Chang Yu Wei,Thank you for choosing our hotel for your recent trip.What a wonderful review about your latest experience at our hotel on Ctrip! I really appreciate what you thought about us, and I am glad to learn that you were satisfied with our hotel services and facilities. Your positive comments have been passed on to the entire of our team. It really inspires us to strive harder every day to serve our guests GREAT SERVICE GUEST LOVE. Once again, thank you for your amazing feedback about our services, and look forward to having you back with us at Silverland May Hotel soon.Best Regards, Ngan Tran (Ms.) Front Office Duty Manager
Andreas
Narra Twin No Window
Bodde på feb. 2025
Par
1 recension
10.0/10
Enastående
Publicerades 6 apr. 2025
Good and polite hotel stafd, nearbu the Japan street quiet area of HCM. Oxcar and Thinh Thu were very nice. Good stay
Översätt
Svar från boendet: Silverland May Xin Chào Mr/Ms. Andreas,It was an honor to welcome you to Silverland May Hotel a. On behalf of the Silverland community, we would like to express our gratitude for your positive feedback on Ctrip. I am delighted to read that you had an amazing end trip in Vietnam and enjoyed your visited at our hotel. It always encourages that guest are satisfied with hotel service as it is we strive for every day. Your kind words have been passed to our team, and especially Thu, Thinh, Oxcar who made your stay memorable one. This will certainly motivate us to keep up the good work. Once again, thank you for sharing your wonderful experience with us. We hope to be your home away from home every time your travels bring you back to Silverland May.Kind regards, Ngan Tran (Ms.) Front Office Duty Manager
Gästanvändare
Khaya Double Or Twin
Bodde på mars 2025
Ensamresenärer
1 recension
6.0/10
Publicerades 13 apr. 2025
Food is alright but the swimming pool quite small The hotel room is not too clean
Översätt
Svar från boendet: Siverland Mây xin chào !Thank you very much for choosing to stay at Silverland May, and for taking the time to share your valuable feedback.We are truly sorry to learn that your experience did not fully meet expectations, particularly regarding the cleanliness of your room and the size of our swimming pool. Please accept our sincerest apologies for any inconvenience this may have caused. This is certainly not the standard we strive to uphold, and we are addressing the issues with our housekeeping and facilities teams as a matter of urgency.We only wish we had been made aware of your concerns during your stay — we would have welcomed the opportunity to address them immediately and improve your experience on the spot. Your comfort and satisfaction are extremely important to us, and we deeply regret that we missed the chance to make things right while you were here.On a positive note, we are pleased to know that you enjoyed the food at our hotel. Your kind words have been shared with our culinary team, who will be encouraged by your feedback.Once again, thank you for bringing these matters to our attention. We hope to have the privilege of welcoming you back in the future, so we may provide you with the high standard of service and comfort that we are known for.Warm regards,Ngan Tran (Ms.) Front Office Duty Manager
Gästanvändare
Narra Double
Bodde på jan. 2025
Ensamresenärer
10 recension
10.0/10
Enastående
Publicerades 5 feb. 2025
My goodness the best stay I ever had. You wouldn’t believe how professional and nice the staff are. The breakfast and afternoon tea is absolutely delicious. The room was extremely clean.
Översätt
Svar från boendet: Silverland Mây Xin chào ,Wow, thank you so much for your incredible review! We're absolutely thrilled to hear you had the best stay ever at our hotel.It means the world to us that you found our staff professional and friendly. We strive to create a welcoming and hospitable environment for all our guests.We're also delighted you enjoyed our breakfast and afternoon tea. We take pride in offering delicious and high-quality food options.And thank you for mentioning the cleanliness of your room. We maintain the highest standards of hygiene and cleanliness throughout our hotel.We hope to welcome you back for another amazing stay soon!Warmly,Thao Vu (Ms.) Assistant Guest Relation Manager
meggietan
Narra Double
Bodde på nov. 2024
Par
6 recension
10.0/10
Enastående
Publicerades 14 jan. 2025
Good stay, all the staff were super friendly to us, made some really good friends! The service was amazing, definitely will stay again!
Översätt
Svar från boendet: Silverland May xin Chào meggietan ,Thank you for choosing our hotel for your recent trip.Thank you so much for your fantastic review! We are truly delighted to hear that you had a wonderful stay with us and that our staff made you feel welcome and comfortable.We take great pride in our team's commitment to providing exceptional service, and it's incredibly rewarding to know that we not only met your expectations but also helped you create memorable experiences and even make new friends during your stay.Your kind words about our staff's friendliness mean the world to us. We strive to ensure that every guest feels special and enjoys their time with us, and your review confirms that we are on the right track.Once again, thank you for your amazing feedback about our services, and look forward to having you back with us at Silverland May Hotel soon.Best Regards ,Thao Vu (Ms.)Assistant Guest Relation Manager
環球小高
Khaya Double Or Twin
Bodde på dec. 2024
Affärsresenärer
12 recension
10.0/10
Enastående
Publicerades 10 jan. 2025
Close to Japanese street. Lots of good food. Good service in hotel and very welcoming.
Översätt
Svar från boendet: Silverland May xin Chào E環球小高 ,Thank you for choosing our hotel for your recent trip. What a wonderful review about your latest experience at our hotel on Ctrip. We are thrilled to hear that you enjoyed your stay with us and appreciated the proximity to the Japanese street, where you could explore a variety of delicious foods.Our team is always dedicated to providing good service and ensuring our guests feel welcome and comfortable. It is guests like you who make our work so rewarding.Once again, thank you for your amazing feedback about our services, and look forward to having you back with us at Silverland May Hotel soon.Best Regards,Thao Vu (Ms.)Guest Relation Manager
Gästanvändare
Bougainvillaea Signature
Bodde på okt. 2024
Familj
8 recension
10.0/10
Enastående
Publicerades 8 nov. 2024
The service is quite good in the hotel. The staff in hotel smile to guests all the time. 
Översätt
Svar från boendet: Xin chào ,Thank you for your kind feedback! We’re delighted to hear that you enjoyed the service during your stay and appreciated the warm smiles from our staff. Providing a welcoming and friendly atmosphere is very important to us, and it’s wonderful to know that it made a positive impression on your experience.We look forward to welcoming you back in the future for another pleasant stay!Warm regards,
Zel Chong
Narra Twin No Window
Bodde på sep. 2024
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 17 okt. 2024
FREE ROOM UPGRADE AND EARLY CHECK-IN! I booked a total of 4 nights in two separate bookings as Trip.com had promo codes. I booked Deluxe Twin room and only found out that this room had no windows (they changed the room name to Narra no windows a few days before my check-in date), and I was sad that I could not cancel the booking as it was prepaid. To my surprise, they upgraded my room to Premier Twin room (with windows) for free when I checked in, without me even asking! I have been to ho chi minh 4 times now and this was the best stay I had experienced in ho chi minh. I always researched the hotels by reading all the reviews before finally booking one, and I am really glad I booked Silverland May Hotel!! Pros: - Early check-in at 12+pm (usual check-in 3pm) - No language barrier with the staff (all staff understood English pretty well) - Buffet breakfast had at least 2 variations, they also have a separate menu offering food choices off the normal buffet spread (you can ask them for it) (best choices: almond croissants & ham, egg and cheese sandwich) - Hotel Spa is a MUST TRY. I tried it and did not go for outside spas that I had planned to go. Went to the hotel spa and did 3 services in 2 days! (1) Relaxing Package costing 1,200,000 VND (2hrs): Swedish massage, Body scrub (exfoliate with himalayan salt), Body wrap (nourish in oat & milk i believe) (2) Facial spa costing 900,000 VND (~45min): Mild exfoliation and nourishment (my face felt super clean and brightened a lot after the spa! would do it again if i could) (3) Hotstone massage costing 800,000 VND (1hr): just wanted to try a different kind of massage but I still prefer the swedish massage (the heat of the hotstones was out of my comfort zone haha) - The hotel restaurant / cafe / in-room dining food choices were good too: best was the Beef Phó, it had more ingredients than phó selling outside. We went to the hotel cafe and was surprisingly offered 50% off our cakes so of course we had to order! The cafe offers the same food menu that the hotel restaurant offers, they will cook it and serve it to you if you are sitting in the cafe at Level G. - Free afternoon tea (but I missed all four days of the tea session so no comments) - Rooftop pool was very pretty and chill. Cons: - The quality of the tissue in the hotel rooms are bad. So thin and filmsy (2-ply). I bought my own 3-ply tissue and did not use the tissue in the rooms at all. - Could have offered disposable bedroom slippers which would be more hygienic. - Water pressure was not very strong, had to stand so close to the showerhead.
Översätt
6/8
Svar från boendet: Xin chào Zel Chong ,Thank you so much for taking the time to share such a detailed and thoughtful review of your recent stay with us at Silverland May Hotel. We are delighted to hear that your experience exceeded your expectations and that you enjoyed your time in Ho Chi Minh City.We are thrilled that the complimentary room upgrade to our Premier Twin Room enhanced your stay, and we are pleased to know that our early check-in made your arrival more convenient. It is our goal to provide exceptional service, and we’re glad our team’s efforts made a positive difference.It’s wonderful to hear that you enjoyed our buffet breakfast and the menu offerings. We appreciate your special mention of the almond croissants and ham, egg, and cheese sandwich. Additionally, we’re delighted you had such a memorable experience at our hotel spa and took the opportunity to indulge in various treatments. Your detailed descriptions will surely be helpful to future guests.We’re also happy to know that our restaurant and café offerings met your expectations, and that you enjoyed the Beef Phở and the 50% off cakes—thank you for highlighting this experience!Regarding your feedback on the areas for improvement, we sincerely appreciate it. We will certainly review the quality of the tissues provided in the rooms, and we will consider your suggestion regarding disposable bedroom slippers for enhanced hygiene. Additionally, we will look into improving the water pressure in our showers to ensure a more comfortable experience for our guests.Thank you once again for your kind words and constructive feedback. We are honored to have been your best stay in Ho Chi Minh City, and we look forward to welcoming you back for another memorable experience.Warm regards,
Gästanvändare
Narra Double
Bodde på sep. 2024
Par
10 recension
10.0/10
Enastående
Publicerades 13 okt. 2024
Very good experience. Nice location, clean and comfortable room. Especially all the staff serve you with friends and warm. Will definitely come back again if i visit ho chi minh.
Översätt
Svar från boendet: Xin chào ,Thank you so much for your wonderful review. We are thrilled to hear that you had a very good experience with us and enjoyed our convenient location, clean, comfortable rooms, and, most importantly, the warm and friendly service provided by our staff.Your kind words are truly appreciated and will be shared with our entire team. We take pride in creating memorable experiences for our guests and are delighted to know that you plan to visit us again when you return to Ho Chi Minh City.We look forward to welcoming you back for another exceptional stay.Warm regards,
Jay Molloy
Narra Double
Bodde på mars 2025
Affärsresenärer
15 recension
10.0/10
Enastående
Publicerades 10 apr. 2025
Good location near food, convenience and points of interest. Service was top notch, great vibe, and really a great experience. Especially in the value for the cost!
Översätt
Svar från boendet: Siverland Mây xin chào Mr. Jay Molloy,Thank you so much for your review of our hotel. We trust you had a comfortable stay with us.I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city!Best Regards, Ngan Tran (Ms.) Front Office Duty Manager
Gästanvändare
Narra Double
Bodde på juli 2024
Par
2 recension
9.0/10
Utmärkt
Publicerades 13 sep. 2024
This is the only hotel I stayed in HCMC that requires late check-in at 3 PM, but not offers late checkouts (at least when I asked at front desk they said No) Doormen are really helpful reaching out to hold me an umbrella when saw me returning in the rain from distance. Room is ok in general, would be a bit better at this price tho. Rooftop bar is beside the swimming pool which is nice and hammock to take a rest by the pool.
Översätt
Xiangqi
Cassia Double Or Twin
Bodde på jan. 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 28 feb. 2025
I like the decoration and fragrance of the lobby of this hotel very much. The service staff are very nice and help me solve any problems. The breakfast is delicious and the room is clean and comfortable. I will definitely want to stay here again next time.
Översätt
Svar från boendet: Silverland Mây Xin chào Xiangqi ,Thank you so much for your wonderful and detailed review! We truly appreciate you taking the time to share your positive experience at Silverland Mây Hotel.We are delighted to hear that you loved our lobby decoration and fragrance! We put a lot of thought into creating a welcoming and pleasant atmosphere right from the moment our guests arrive, and it's wonderful to know you appreciated it.We are also thrilled that you found our service staff to be nice and helpful in solving any problems you encountered. Providing excellent and attentive service is our top priority, and we will be sure to share your kind words with our team.It's fantastic to hear that you enjoyed our delicious breakfast as well! We strive to offer a high-quality and enjoyable breakfast experience to start our guests' days off right. And we are very pleased that you found your room clean and comfortable – ensuring our guests have a relaxing and pleasant space is very important to us.Thank you so much for saying you will definitely want to stay with us again next time! That is the highest compliment we could receive. We truly look forward to welcoming you back to Silverland Mây Hotel in the future.Warm regards,Thảo Vũ (Ms.)Assistant Guest Relation Manager
Cooper88
Narra Double
Bodde på jan. 2025
Ensamresenärer
3 recension
9.5/10
Otroligt
Publicerades 10 feb. 2025
The hotel is located in District 1, a very happening place especially in the night time, lots of restaurants and bars around this area. The service provided by the hotel is very good, but the restaurant can have more variation in food selections, the menu a bit simple. But overall experience is very comfortable and all the staff I met there are very nice, friendly, thoughtful and helpful. Highly recommended to all kind of traveler!
Översätt
Svar från boendet: Silverland Mây Xin chào Cooper88 ,Thank you for taking the time to share your feedback with us. We truly appreciate your comments and are sorry to hear that some aspects of your stay did not fully meet your expectations.As a token of our appreciation for your understanding and in anticipation of your return, we would like to offer you a complimentary room upgrade for your next visit. We hope this gesture will enhance your experience and allow you to enjoy an even more comfortable stay with us.Please don’t hesitate to contact us directly when planning your next trip, and we’ll ensure your visit is as pleasant and memorable as possible.We look forward to welcoming you back soon!Warm regards,Thao Vu (Ms.)Assistant Guest Relation Manager
liewtz06
Khaya Double Or Twin
Bodde på mars 2025
Affärsresenärer
5 recension
10.0/10
Enastående
Publicerades 12 apr. 2025
Very nice hotel, i have been staying here for the 3rd time. Will be back again.
Översätt
Svar från boendet: Silverland May xin chào Mr. liewtz06,Thanking you for taking your valuable time to write a review of Silverland May hotel and rating us for your recent stay on Ctrip.We are honored to acknowledge that you are satisfied with our outstanding services. At Silverland May, we always strive to deliver a memorable experience for our guests and pride ourselves on being filled with shared experiences and fresh perspectives to offer each of our guests a sense of warmth and inclusivity. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive to deliver exceptional levels of service for all our guests.Once again, thank you so much for your great feedback, which will inspire my team as much as they inspired me. We hope to be your home away from home every time your trip takes you to our charming city. See you soon in the nearest future.Best Regards, Ngan Tran (Ms.) Front Office Duty Manager
Prachi Newtia
Bougainvillaea Signature
Bodde på maj 2024
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 2 sep. 2024
I had an amazing experience at this property. Very good location, clean rooms and excellent service. They provided us customised breakfast options as well. Will book again
Översätt