The Concept Hotel HCMC - City Center

We weren’t allowed into the country so I never stayed at this hotel, Trip.com knows that, I tried to cancel and they refused me to do so so there are your two stars I’m sure the hotel is fine, they can fight with Trip.com to get this review removed just like I had to.

It was nice to stay at that hotel. and the receptionist, Anh Huu Vinh-Gin; he's really friendly and gives clear information about the stay, and his team and the body guide, when you just arrive, provide good welcome services. But in the bathroom, the door is a bit too clear, and there're no towel racks or anything to hang the clothes in the bathroom. so we can see the shadow of the shower, so I think you should renovate it a bit more. but for service, facilities, and environment, there is nothing to concern. and location are also easy to find and walk to attractive destinations, even Bui Vien Walking Street, where we just walk for around 6–10 minutes. and near the hotel have a lot of local food both day and night. 

New hotel with very friendly staff. Comfortable room. Nobody clean corridor during my stay. It destroyed whole nice impression.

Best hotel in town. But only one nearby mart. Overall very enjoyable stay. Highly recommend.

It’s all good except for the compliment water in the room. In stead of providing bottled of water, there’s a refill bottle which inconvenient and unhygienic.

Initially i reached the wrong Concept hotel while checking in, so we be careful about that. There are 2 hotels relatively close to each other. Anyways, in my actual hotel, TBH the room wasnt good. Cleanliness was its fine but there seems to be a weird smell. Maybe it was the cleaning supplies. Not sure. I was initially planning on extending by a day but I was glad I booked for a day only. The room also seemed smaller than the ones i thought I saw while booking. I had requested to extend the room by 1 hr but then they denied it saying hotel was busy. It is understandable but the hotel seemed empty at that time so it was a bit odd.