Le Meridien Saigon recensioner

Svar från boendet: Dear Valued Guest, Thank you for your kind words! We're thrilled to hear that you enjoyed the service, facilities, and food. We appreciate your feedback and hope to welcome you back soon!Kind regards,Rachel TangLoyalty Manager

Svar från boendet: Dear Ralph, Thank you for sharing your detailed feedback with us! We truly appreciate your kind words about the attention and service provided by our associate, especially at the reception. We're glad you enjoyed the variety of our breakfast and the coffee station!We also appreciate your constructive comments regarding the shower and the sidewalk outside. Please rest assured that we are already looking into these issues to ensure our facilities meet the highest standards of cleanliness and maintenance.We're sorry for any inconvenience caused by the ongoing construction in the area, and we understand how it can impact the experience. We're glad to hear you found some great dining options nearby!Thank you again for your valuable insights, and we hope to welcome you back for a more seamless stay in the future.Kind regards,Rachel TangLoyalty Manager

Svar från boendet: Dear Valued Guest, Thank you for your kind words! We’re thrilled to hear that you enjoyed our location, the service, and the beautiful view. We’re also happy that you had the chance to explore the shopping mall nearby. We hope to welcome you back soon for another great stay.Kind regards,Rachel TangLoyalty Manager

Svar från boendet: Dear Chun Man, Thank you for sharing your feedback with us. We appreciate your insights and are sorry to hear that some aspects of your stay didn’t meet your expectations. We are continuously working to improve our services, and we’ll certainly take your comments regarding soundproofing into consideration for future enhancements. We value your feedback as it helps us deliver a better experience to all our guests. We hope you'll give us another opportunity to provide you with a more comfortable stay in the future.Kind regards,Rachel TangLoyalty Manager

Svar från boendet: Dear Kev, Thank you for your wonderful review! We’re so glad to hear that you had a great stay with us. It’s fantastic to know that you enjoyed the friendly service, comfortable room, and convenient location. Your recommendation means a lot to us, and we’re looking forward to welcoming you back on your next visit!Kind regards,Rachel TangLoyalty Manager

Svar från boendet: Dear Valued Guest,Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the cozy atmosphere and the beautiful river view. And yes, the red chair is definitely a guest favorite! We’re so happy you had a great stay, and we hope to welcome you back soon for another memorable experience.Kind regards,Rachel TangLoyalty Manager

Svar från boendet: Dear Valued Guest,I recognize your time is valuable and appreciate the feedback you have taken the time to provide.Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident.My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.Sincerely, Rachel TangLoyalty Manager

Svar från boendet: Dear Valued Guest,Thank you for your great feedback! We’re happy to hear you enjoyed our location and service, even during the peak period. We appreciate your kind words and hope to welcome you back soon!Kind regards,Rachel TangLoyalty Manager

Svar från boendet: Dear Mr. Chuang,Thank you for sharing your detailed feedback regarding your recent stay at Le Meridien Saigon. I would like to extend our sincerest apologies for the challenges you experienced and any inconvenience caused during your visit. Your observations are extremely important to us, as they help us continually improve our services.I regret that you felt unclear about the hotel’s facilities and services upon arrival. Upon reviewing our records, our Front Office team did share details about the hotel facilities, including breakfast times, locations, and the countdown event. However, I understand that this information may not have been communicated effectively enough to meet your expectations. We will review our check-in process to ensure all information is conveyed in a clear and welcoming manner moving forward.Regarding the Breakfast experience, my apology for the shortcoming of the team. While the team aimed to provide options in a temporary dining location to accommodate guest volume, it is clear we fell short of delivering a seamless dining experience. Carrying your dish between locations and having to wait for a table should never have been part of your morning. Please accept my sincerest apologies for this oversight. Rest assured, we have already shared your feedback with our culinary and service teams to ensure better communication and improved guest handling.Further to your details feedback, we noticed that the fireworks and celebrations on New Year’s Eve impacted your experience. The event was planned to enhance the holiday atmosphere for our guests, but we understand that the resulting smoke and noise detracted from your enjoyment. It’s worth noting that during New Year’s Eve, many venues across the city host celebrations that contribute to elevated noise levels and activity in the surrounding area. Nonetheless, your feedback regarding the visibility and safety of our fireworks display has been shared with our team to ensure future celebrations are more enjoyable for all our guests.While I am grateful for your positive feedback on our facilities, I recognize that we did not meet your expectations for a five-star experience. Please rest assured that we are taking your feedback seriously and will use it to refine our services and improve communication across departments.I truly hope you will consider giving us another opportunity to deliver the exceptional experience you expected. Should you decide to return, I would be delighted to personally assist in making your stay more comfortable and memorable.Thank you again for taking the time to share your experience with us.Sincerely,Thao NguyenFront Office Manger

Svar från boendet: Dear Valued Guest, Thank you for your wonderful review! We’re so glad to hear that you had a great stay with us. It’s fantastic to know that you enjoyed the friendly service, comfortable room, and convenient location. Your recommendation means a lot to us, and we’re looking forward to welcoming you back on your next visit!Kind regards,Rachel TangLoyalty Manager

Svar från boendet: Dear Valued Guest, Thank you for your feedback regarding the gym and swimming pool. The review will be shared between management team for further discussion. Once again, thank you for staying at Le Meridien Saigon.With kind regards,Rachel TangLoyalty Manager

Svar från boendet: Dear Valued Guest, Thank you so much for your kind words! We're thrilled to hear that you found your room clean and enjoyed our fantastic breakfast. We take great pride in providing a comfortable and enjoyable experience for all of our guests, and your feedback means a lot to us.We hope to welcome you back soon for another wonderful stay!Kind regards,Rachel TangLoyalty Manager

Svar från boendet: Dear Wchia, Thank you for visiting Le Meridien Saigon. It's our pleasure to know that you had an relaxation stay at Le Meridien Saigon.We look forward welcoming you back soon again. Kind regards, Rachel Tang Loyalty Manager

Svar från boendet: Dear Valued guest, On behalf of the entire team, thank you for sharing your experience with us. Looking forward to having you back soon. Kind regards, Rachel Tang Loyalty Manager