Zazz Urban Ho Chi Minh

Zazz Urban Ho Chi Minh recensioner

Zazz Urban Ho Chi Minh

28 Đ. Sư Vạn Hạnh, District 5, Ho Chi Minh City, VietnamVisa hotellinformation
Zazz Urban Ho Chi Minh
Zazz Urban Ho Chi MinhZazz Urban Ho Chi MinhZazz Urban Ho Chi Minh
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Gästrecensioner

8.6/10
Mycket bra
138 recension
Verifierade recensioner
Läge och interiör8.6
Bekvämligheter8.1
Service8.9
Renlighet9.0
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Alla recensioner(138)
Positiva recensioner(134)
Recensioner med foton/video(27)
Rent och städat(28)
Utmärkt vistelse!(23)
Vänlig personal(23)
Utmärkta rum(18)
Utmärkt läge(14)
Utsökt frukost(12)
Praktiskt läge(12)
Utmärkt för affärsresor(7)
Negativa recensioner(4)
Gästanvändare
Z-Queen
Bodde på nov. 2024
Affärsresenärer
15 recension
9.0/10
Utmärkt
Publicerades 26 dec. 2024
Small rooms but convenient location in Distrct 5 across from Windsor plaza. The staff are helpful and polite, but if you are one who rely on credit card for spending, go to district one instead.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for choosing to stay at Zazz Urban HCM and for sharing your feedback.We're glad to hear that you appreciated our convenient location in District 5 and found our staff helpful and polite.We regret to hear that the credit card facilities in the area did not fully meet your expectations.Your comments are valuable and will be shared with the team as we continue to improve our guest experience.We hope to have the opportunity to welcome you again in the future.Best regards,Zazz Urban HCM Team.
Anonym användare
Z-Queen
Bodde på feb. 2025
Affärsresenärer
3 recension
10.0/10
Enastående
Publicerades 3 mars 2025
Ok. Good
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your feedback. We’re glad to know you had a positive experience.We hope to welcome you again soon!Best regards,Zazz Urban Ho Chi Minh Team.
Svetlana
Z-Queen
Bodde på mars 2024
Affärsresenärer
2 recension
10.0/10
Enastående
Publicerades 6 juli 2024
Very nice hotel! Highly recommended I stayed at the Windsor plaza first two days (which is just in front and two time more expensive). but Zazz hotel is way better and great value! Small gym, pool upstairs and nice cafeteria downstairs. Staff at the reception is very nice and helpful! Rooms are clean. Beds are very nice and soft!
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your kind words and glowing recommendation!We’re truly delighted to hear that you enjoyed your stay with us and found great value in what Zazz Urban HCM Hotel offers. It’s wonderful to know that our facilities, including the gym, rooftop pool, and café, added to your experience — and that our reception team made you feel welcome and well cared for.Your compliments on the comfort of our beds and cleanliness of the rooms mean a lot to us. We hope to have the pleasure of welcoming you back again soon!Warm regards,Zazz Urban HCM Hotel
Gästanvändare
Z-Queen
Bodde på sep. 2024
Par
5 recension
5.0/10
Publicerades 3 nov. 2024
A bit pricey for the location Simple room with badly designed bathroom where one have to crab walk into the shower and bigger people woudlnt fit. They have a price list for everything in the room essentially telling guest not to touch them Complementary water was refilled and not changed - was not washed. 5 stars to the security guard for taking care of everyone while it was pouring outside, making sure we didnt fall and helping with our luggages They keep you passport if you do not have cash deposit and i dont think it is legal.beware
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your detailed feedback following your stay at Zazz Urban HCM. We truly appreciate your comments, both positive and constructive.We’re glad to hear that our security guard made a positive impression during your visit, and we will be sure to share your kind words with him — it means a lot to the team.We sincerely apologize for the inconvenience caused by the bathroom layout and the condition of the complimentary water. Your feedback regarding room design, pricing, and the in-room item list has been noted and will be shared with the relevant departments for review and improvement.Regarding the passport deposit, we understand your concern. While local regulations allow hotels to hold identification in lieu of a cash deposit in some cases, we acknowledge that this may have made you feel uncomfortable, and we’ll work to ensure that our procedures are clearly communicated and respectful of guest preferences.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future with an improved experience.Best regards,Zazz Urban HCM Team
Travel_cel
Z-Queen
Bodde på sep. 2024
Familj
15 recension
8.0/10
Mycket bra
Publicerades 2 dec. 2024
Very decent hotel, although rooms are not that big but clean and cozy enough. Would recommend!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for choosing to stay at Zazz Urban HCM and for taking the time to share your feedback.We’re glad to hear that you found the room clean and cozy, and we truly appreciate your recommendation.We’re sorry to hear that the room size did not fully meet your expectations.Your comments are valuable and will be taken into consideration as we continue working to improve the guest experience.We hope to have the pleasure of welcoming you again in the future.Best regards,Zazz Urban HCM Team.
Tan weng hooi
Z-Queen
Bodde på juni 2024
Affärsresenärer
14 recension
8.0/10
Mycket bra
Publicerades 28 juli 2024
Good location , breakfast also ok
Översätt
Svar från boendet: Dear Valued Guest,Thank you for choosing to stay at Zazz Urban HCM Hotel and for sharing your feedback.We're glad to hear that you enjoyed our convenient location and found the breakfast satisfactory.Your support means a lot to us, and we look forward to welcoming you back in the future for an even more enjoyable stay.Warm regards,Zazz Urban HCM Hotel
Lof_tea
Z-Queen
Bodde på juli 2024
Ensamresenärer
3 recension
10.0/10
Enastående
Publicerades 3 aug. 2024
This hotel was easy to find. The staff were attentive and the room had a lot of amenities. It’s in a great location with many coffee shops around the area. I had a great stay here and I would definitely come back again.
Översätt
Svar från boendet: Dear Valued Guest,Thank you so much for your kind words and for choosing to stay at Zazz Urban HCM!We're thrilled to hear that you found the hotel easy to locate and enjoyed the amenities, attentive service, and the vibrant neighborhood.It means a lot to know you had a great stay and that you'd return again — we truly look forward to welcoming you back soon!Warm regards,Zazz Urban HCM Team
Gästanvändare
Z-Queen
Bodde på juni 2024
Ensamresenärer
24 recension
10.0/10
Enastående
Publicerades 2 aug. 2024
Hotel makes you leave a deposit of 500000 Dong. It’s well located and has a couple of convenience stores nearby for essentials. Would book here again. If you live coffee there’s a great coffee shop at he end of the road. Breakfast is expensive for Vietnam and great breakfast options outside too
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your experience at Zazz Urban HCM. We’re happy to hear that you enjoyed our convenient location and the great coffee spots nearby!Regarding the deposit, kindly note that it is a standard hotel policy to ensure a smooth and secure stay for all our guests. We appreciate your understanding.We’re also grateful for your feedback on breakfast, and we’ll take it into consideration as we continue to improve our offerings.Looking forward to welcoming you again in the future!Warm regards,Zazz Urban HCM Team
Gästanvändare
Z-Queen
Bodde på dec. 2024
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 4 mars 2025
The hotel is clean. The staff is friendly and helpful.
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for choosing to stay with us and for your kind feedback.We're delighted to hear that you found our hotel clean and our staff friendly and helpful.Your satisfaction is our greatest motivation.We look forward to welcoming you back in the future.Best regards,Zazz Urban Ho Chi Minh Team.
Anonym användare
Z-Queen
Bodde på juni 2024
Res med vänner
17 recension
9.5/10
Otroligt
Publicerades 27 juli 2024
The staff were friendly and the room was nice and clean. It is a little bit small but it is expected. Location is slightly outside of the main area but still convenient. This hotel does require a cash deposit (if not they hold your passport). The pool was also pretty nice and the breakfast provided was okay
Översätt
Svar från boendet: Dear Valued Guest,Thank you very much for staying at Zazz Urban HCM Hotel and for sharing your feedback with us.We’re delighted to know you enjoyed the cleanliness and comfort of your room, the friendliness of our staff, as well as the pool and breakfast offerings.Regarding the cash deposit, we kindly inform you that it is a standard and mandatory policy at our hotel, implemented to ensure a smooth and secure experience for all guests. For those who prefer not to leave a cash deposit, the option of temporarily holding a passport is also available as a common practice in many hotels across the region.We truly appreciate your understanding, and we hope to welcome you back soon for another pleasant stay in Ho Chi Minh City.Warm regards,Zazz Urban HCM Hotel
Gästanvändare
Z-Queen
Bodde på maj 2024
Familj
1 recension
10.0/10
Enastående
Publicerades 9 juni 2024
All the stuff are excellent, rooms are clean & modern, good location & comfortable, good good good!
Översätt
Svar från boendet: Dear Valued Guest,Warmest greetings from ZAZZ Urban Ho Chi Minh Hotel!Thank you so much for your enthusiastic and kind feedback. We are thrilled to hear that you enjoyed our service, the cleanliness and modern design of our rooms, as well as our convenient location.Your words truly motivate our team to keep delivering excellent service. We look forward to welcoming you back for another “good good good” stay in the near future!Warm regards,ZAZZ Urban Ho Chi Minh Hotel
Chan Bum Bum
Z-Queen
Bodde på okt. 2023
Ensamresenärer
13 recension
8.0/10
Mycket bra
Publicerades 20 nov. 2023
Nice hotel.Clean room with new decor.Modern looking.Got swimming pool also. 2nd time staying here.First time they give me a room which the window open up to next building which is so near mean the window basically cannot open.Need to drawn the curtain all the time.This time I requested for a room with window facing the hotel front and they accommodated to my request.Thanks so much! Definitely will come back here again.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for your continued trust in Zazz Urban Ho Chi Minh and for sharing your kind feedback!We are delighted to hear that you enjoyed your second stay with us and that we were able to accommodate your request for a room with a window facing the front of the hotel. We always strive to meet the needs of our guests, and it’s wonderful to know that you appreciated the clean, modern decor and amenities like our swimming pool.We look forward to welcoming you back again in the future and providing you with another excellent stay!Warm regards,Zazz Urban Ho Chi Minh
Gästanvändare
Z-Queen
Bodde på mars 2024
Ensamresenärer
1 recension
8.0/10
Mycket bra
Publicerades 4 maj 2024
I like this hotel but got itchy and I’m not able to tell whether the bed has tiny little bugs or ? Even after sheets were changed.  they might need to also clean their comforter and mattress pad , or wash the pillows more often than now. Of course they wash the sheets and pillowcases but the pillows also might need washing. The breakfast included in the room has a good variety but I got extreme diarrhea from it today. Threw up everything and felt yucky all day.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback. We are very sorry to hear that you experienced discomfort during your stay.We deeply regret that you felt itchy and had concerns about the cleanliness of the bed, comforter, and pillows. Please rest assured that we take cleanliness and guest comfort seriously. We have already informed our housekeeping team to review and improve our cleaning protocols, ensuring the comforters, mattress pads, and pillows are cleaned regularly. We also appreciate your feedback on the breakfast, and we will further investigate the matter to ensure food safety and quality.We sincerely apologize for the inconvenience caused and hope you are feeling better now. Your health and well-being are our top priority, and we will do our best to ensure a more comfortable and enjoyable experience for all of our guests moving forward.Thank you again for your understanding, and we hope to have the opportunity to welcome you back under better circumstances.Warm regards,ZAZZ Urban Ho Chi Minh Hotel
CHNG WEE LEONG
Z-Queen
Bodde på jan. 2025
Affärsresenärer
5 recension
6.0/10
Publicerades 13 feb. 2025
recommended for business traveller
Översätt
Svar från boendet: Dear Valued Guest,Thank you for staying with us at Zazz Urban HCM and for your kind recommendation.We're delighted to hear that you found our hotel suitable for business travelers.Your feedback means a lot to us.We look forward to welcoming you again on your next trip!Best regards,Zazz Urban HCM Team.
Sze-Ker Chew
Z-Queen
Bodde på feb. 2024
Ensamresenärer
8 recension
10.0/10
Enastående
Publicerades 3 apr. 2024
During my recent visit to Ho Chi Minh City, I had the opportunity to stay in a cozy hotel located in the heart of District 5, also known as Chinatown. Despite the room's relatively small size, it was meticulously arranged to include all the essential amenities, ensuring a comfortable and hassle-free stay. The bed was a highlight, with a mattress and pillows so soft that they guaranteed a good night's sleep throughout my vacation. The breakfast service was more than satisfactory, offering a balanced mix of Western and Vietnamese options. The availability of noodle soup, fresh fruits, assorted bread, coffee, tea, and juices provided a delightful start to each day, catering to diverse tastes and preferences. One of the hotel's most commendable features is its strategic location. Situated directly opposite An Dong Plaza and An Dong Market, it provided unparalleled convenience for exploring the vibrant local market scene and indulging in some shopping. Being in Chinatown, the hotel is also an excellent starting point for those looking to immerse themselves in the cultural and historical richness of Ho Chi Minh City. This hotel stands out as an ideal choice for travelers seeking a comfortable, conveniently located accommodation that offers a taste of local Vietnamese culture and cuisine. Whether you're in town for exploration or relaxation, this hotel in District 5 promises a memorable stay in the bustling city of Ho Chi Minh City.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share such a detailed and thoughtful review of your stay at our hotel! We are thrilled to hear that you had a comfortable and enjoyable experience in Ho Chi Minh City.We are delighted that you found the room cozy and well-equipped, ensuring a hassle-free stay. It's wonderful to know that the bed provided a restful night's sleep, and that our breakfast offering met your expectations with its variety of both Western and Vietnamese options.We're especially pleased that you enjoyed our prime location in District 5, right across from An Dong Plaza and An Dong Market, allowing for easy exploration of the local market scene and access to the rich cultural heritage of Chinatown. Your positive feedback about our hotel's convenience and its immersive atmosphere is much appreciated.It’s truly rewarding to know that you had such a memorable stay with us. We look forward to welcoming you again on your next visit to Ho Chi Minh City!Warm regards,ZAZZ Urban Ho Chi Minh Hotel