Cicilia Saigon Center

房間的馬桶都是黃色的尿漬洗不掉，馬桶上還有灰塵，自己重新洗過一遍，房間進去就是一股辣眼睛的氣味，開空調出風也是一股難聞的氣味，早餐的黃油被印度人每天摸的乾乾淨淨，酒店 90% 入住的都是印度人

We are totally disappointed n upset with the services n thr hotel.Firstkybwe booked n paid for Studio Suite with breakfast n the room with windows.N a day before requested high floor n with some views n early check in.To our dismay,we had to wait for 3 hours til abt 2 plus n got the suite only at 2nd floor n looking forward to go to the big room with windows ,but so shocked to discover,after drawing the curtains,there's construction going on n they covered an ugly blue canvass all over the window.So the hotel s aware of the renovation n noise but didn't find it necessary to advise us or update in system.We would not ve booked it.And we waited for hours for another room bit they say they dnt ve,except for another room smaller n 1 grade lower than the Studio Suite.we were too tired n so disappointed n had no other choice but to take the room n what's worst,the sakes n duty manager refused to talk to us or answer our requests n calls.its the supervisor, Ben,on duty that'd trying to assist.N he says he wil try to make it up by offering some perks bit all on vain.no compensation for room downgrade n for 2 nights stay ,still didn't get a call or an apology from the manager.So truly upsetting.n frustrated.No restaurant for dining,breakfast was horrible n no spa services.Ww wil never book the hotel again n wil not encourage anyone else to book.

Hotel is clean with nice service. Everything is good in the heart of the city. Nearby by to many halls.