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Verifierade recensioner
Läge och interiör4.7
Bekvämligheter4.3
Service4.6
Renlighet4.6
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Alla recensioner(428)
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Utsökt frukost(50)
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Fin utsikt(13)
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Negativa recensioner(10)
Nomadic legend
Senior deluxe tvåbädds
Bodde på nov. 2024
Affärsresenärer
34 recension
3.7/5
Publicerades 28 dec. 2024
First of all this hotel is very strict about 2 pm checkin . so kindly plan you arrival accordingly i slept in lobby sofa for 5-6 hours since i was badly tired after a long journey. This is not the case with other hotel since i had many friends in ho chi min at that time in other hotels like rex, renaissance etc. This hotel was suggested by ASEAN ceramic exhibitors i Dont know why. May be because of its historical significance. Rooms Lobby carpets have that mild stinking smell. Rooms are very basic nothing special for the type of money charged. Gym was basic. For some reason mostly old age westerners come and stay here. Western Breakfast is the best thing this hotel offer.
Översätt
Svar från boendet: Dear Our Valued Guest,First of all, it is my pleasure to read your comment and understand your personal feeling about Hotel Grand Saigon. We appreciate your experience sharing, and staying with our hotel.Regard as the issues, we would like to apologize to you because we could not give you the fantastic service you expected. We took note and shared your case with all relevant departments.Look forward to saying welcome you soon in our hotel.All the best wishes to you!Kind regards,Hotel Management Board
RichardCDN
Rum Premium Deluxe King
Bodde på sep. 2024
Affärsresenärer
6 recension
5.0/5
Enastående
Publicerades 20 okt. 2024
Very good and clean hotel. I had a room on the back side of the building, and it was very quiet for sleeping. Breakfast was very good and a large selection for all nationalities
Översätt
Svar från boendet: Dear Mr/Ms. RichardCDN,Thank you for staying with Hotel Grand Saigon and for sharing your comments.From your response, we are glad to know that your stay was enjoyable and lovely. As we continually strive to deliver exceptional service to our guests, hearing good feedback from our guests will encourage greatly all of the staff. At the same time, we thank you for sharing your concerns and it have been duly noted for future improvements.Once again, thank you for your kind comments, and look forward to welcoming you back to Hotel Grand Saigon. Best Regards,Hotel Management Board
Gästanvändare
Rum Deluxe King
Bodde på okt. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 16 jan. 2025
Great stay. Clean room, friendly and attentive staff. Great breakfast!
Översätt
Svar från boendet: Dear Our Valued Guest,We are very proud of our staff and it is always rewarding to receive such kind comments as yours. We constantly strive to exceed our guest’s expectations of service and it is satisfying to hear that these efforts are noticed. We are thrilled that you were happy with the service and felt that no request was too much trouble. The staffs like to ensure our guests are happy and have everything they want during their time with us. We shall ensure that all of your kind comments and praise are passed on to the team.We hope to welcome you back to Hotel Grand Saigon!Best regards,Hotel Management Board
KADHIRVELAN
Rum Deluxe King
Bodde på juli 2024
Affärsresenärer
194 recension
5.0/5
Enastående
Publicerades 25 sep. 2024
All staff have responsible for thier services
Respective staff
Marvellous
Översätt
6/20
Anonym användare
Rum Deluxe King
Bodde på aug. 2024
Ensamresenärer
2 recension
4.7/5
Otroligt
Publicerades 18 sep. 2024
Friendly staffs with great hospitality. Nothing to complain, great stay!
Översätt
Svar från boendet: Dear Our Valued Guest,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing our Hotel and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Best regards,Hotel Management Board
Walter Richard
Rum Deluxe King
Bodde på dec. 2024
Par
8 recension
4.5/5
Utmärkt
Publicerades 17 jan. 2025
Fantastic location, very good staff, clean rooms. Rooms a bit small (but fine). Only real complaint is that the lighting in the hallway inside the room (where safe and closets are) is very dim. Otherwise, very good.
Breakfast buffet is the best I’ve had in SE Asia at similarly priced hotels. Rooftop bar is great view, but I’d skip it otherwise since food is sub par and drinks are very expensive. Better options across the street.
Overall, great value for the money. Highly recommend and we will stay here again on our next visit.
Översätt
Svar från boendet: Dear Mr/Ms.Walter Richard,Thank you for staying with Hotel Grand Saigon and for sharing your comments.From your response, we are glad to know that your stay was enjoyable and lovely. As we continually strive to deliver exceptional service to our guests, hearing good feedback from our guests will encourage greatly all of the staff. At the same time, we thank you for sharing your concerns and it have been duly noted for future improvements.Once again, thank you for your kind comments, and look forward to welcoming you back to Hotel Grand Saigon. Best Regards,Hotel Management Board
Gästanvändare
Grand executive king size säng
Bodde på nov. 2024
Affärsresenärer
3 recension
4.2/5
Mycket bra
Publicerades 31 dec. 2024
Great location and polite staff but old facilities and not many breakfast varieties.
Översätt
Svar från boendet: Dear Our Valued Guest,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing Hotel Grand Saigon and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Kind regards,Hotel Management Board
han
Rum Deluxe King
Bodde på sep. 2024
Affärsresenärer
8 recension
3.2/5
Publicerades 2 nov. 2024
Location ok, staff service is good. However there are only 1 power point in the room, so it’s very inconvenient as we have to use it for charging phone, for computer and boiling water.
Very important point that hotel need to solve.
Översätt
Svar från boendet: Dear Mr/Ms. HAN,Thank you for staying with Hotel Grand Saigon and for sharing your comments.From your response, we are glad to know that your stay was enjoyable and lovely. As we continually strive to deliver exceptional service to our guests, hearing good feedback from our guests will encourage greatly all of the staff. At the same time, we thank you for sharing your concerns and it have been duly noted for future improvements.Once again, thank you for your kind comments, and look forward to welcoming you back to Hotel Grand Saigon. Best Regards,Hotel Management Board
Gästanvändare
Rum Deluxe King
Bodde på dec. 2024
Familj
5 recension
4.5/5
Utmärkt
Publicerades 17 feb. 2025
Very nice pool and in total an nice hotel. The location is just great
Översätt
Svar från boendet: Dear Our Valued Guest,Thank you for staying with Hotel Grand Saigon and for sharing your comments.From your response, we are glad to know that your stay was enjoyable and lovely. As we continually strive to deliver exceptional service to our guests, hearing good feedback from our guests will encourage greatly all of the staff. At the same time, we thank you for sharing your concerns and it have been duly noted for future improvements.Once again, thank you for your kind comments, and look forward to welcoming you back to Hotel Grand Saigon. Best Regards,Hotel Management Board
David
Grand executive king size säng
Bodde på feb. 2024
Par
5 recension
4.5/5
Utmärkt
Publicerades 29 mars 2024
Great location in district 1 , very close to the river and many other interesting areas
.
Översätt
Svar från boendet: Dear Our Valued Guest, Thank you for staying with Hotel Grand Saigon and for sharing your comments. We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests. Once again, thank you for choosing our Hotel and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon. Best regards, Hotel Management Board
Fuci
Rum Premium Deluxe King
Bodde på juli 2024
Affärsresenärer
7 recension
3.7/5
Publicerades 23 aug. 2024
They only gave me one key card, I requested another one, i misplaced it in the office, I have to pay vnd100000.
The gym was dirty, no AC at 11am and equipment were old and broken.
Översätt
Svar från boendet: Dear Mr. /Mrs. FUCI,First of all, it is my pleasure to read your comment and understand your personal feeling about Hotel Grand Saigon. We appreciate your experience sharing, and staying with our hotel.Regard as the issues, we would like to apologize to you because we could not give you the fantastic service you expected. We took note and shared your case with all relevant departments.Look forward to saying welcome you soon in our hotel.All the best wishes to you!Kind regards,Hotel Management Board
Gästanvändare
Grand executive king size säng
Bodde på aug. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 2 sep. 2024
What a nice room with the beautiful swimming pool view, yummy breakfast, and friendly service.
Översätt
Svar från boendet: Dear Our Valued Guest,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing our Hotel and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Best regards,
Gästanvändare
Rum Deluxe King
Bodde på feb. 2025
Familj
1 recension
5.0/5
Enastående
Publicerades 11 mars 2025
All fine, good loalcation, polite staff.
Översätt
Svar från boendet: Dear Our Valued Guest, , Thank you for staying with Hotel Grand Saigon and for sharing your comments. From your response, we are glad to know that your stay was enjoyable and lovely. As we continually strive to deliver exceptional service to our guests, hearing good feedback from our guests will encourage greatly all of the staff. At the same time, we thank you for sharing your concerns and it have been duly noted for future improvements. Once again, thank you for your kind comments, and look forward to welcoming you back to Hotel Grand Saigon. Best Regards, Hotel Management Board
MAHENDRA SANWALCHAND GANDHI
Tvåbäddsrum Premium Deluxe
Bodde på juni 2024
Affärsresenärer
5 recension
4.0/5
Mycket bra
Publicerades 6 sep. 2024
Charming Stay at Hotel Grand Saigon
I had a wonderful stay at Hotel Grand Saigon! The hotel has a classic charm with beautiful colonial architecture, and the location is excellent, right in the heart of Ho Chi Minh City. My room was spacious, clean, and comfortable, with a great view of the city.
The rooftop bar and pool area were perfect for relaxing after a day of exploring.. While the service was generally good, there were a few moments of slight delays. However, overall, it was a great experience, and I would definitely recommend it for anyone visiting Saigon!
Översätt
Svar från boendet: Dear Mr/Ms. MAHENDRA SANWALCHAND GANDHI ,Thank you for staying with Hotel Grand Saigon and for sharing your comments.We are delighted to know that your overall experience was a great one and our service was able to meet your expectation. We will continually strive to better improve our service and facilities to deliver exceptional service and create memorable experiences for all our guests.Once again, thank you for choosing our Hotel and we look forward to welcoming you back at Hotel Grand Saigon in the near future soon.Best regards,Hotel Management Board
yuki2025648
Rum Deluxe King
Bodde på sep. 2024
Affärsresenärer
24 recension
4.7/5
Otroligt
Publicerades 17 okt. 2024
All the staff are kind and friendly. next time I'll go to this hotel.
Översätt
Svar från boendet: Dear Mr./Ms. Yuki,Thank you for staying with Hotel Grand Saigon and for sharing your comments.From your response, we are glad to know that your stay was enjoyable and lovely. As we continually strive to deliver exceptional service to our guests, hearing good feedback from our guests will encourage greatly all of the staff. At the same time, we thank you for sharing your concerns and it have been duly noted for future improvements.Once again, thank you for your kind comments, and look forward to welcoming you back to Hotel Grand Saigon. Best Regards,Hotel Management Board