Comfort Suites

We were overcharged for our room, and it took over 45 minutes to get into due to the front desk overcharging us and arguing that we were not gonna be charged, when we were in fact charged and asked to use different cards for billing due to their mess ups. They double booked our room and gave working keys to the people standing behind us in line, to OUR ROOM when they had just given us our keys to THE SAME ROOM 30 minutes after we got into that room. We asked for a blanket and sheets for the pullout, only to be told they have no blankets or pillows, so we slept with sheets only. We asked for 2 more towels due to there only being 2 in the room, and us having 4 guests in that room, only to be told NO, only 2 towels per room. We travel quite often, and have NEVER been so I happy about customer service.

I extended my stay and was woken up at 12:30 am when someone tried to get into my room then the front desk called saying someone had checked in like the double booked it and they would fix it.

DON’T STAY HERE Horrible experience m, smoke alarm was beeping when we got to the room, was told to just unplug it for the night, sheets were dirty, pieces of hair all over both queen size bedsheets underneath inside all over, the pull out couch mattress was filthy full of stains. there were no sheets on it Bathroom was disgusting and had a horrible smell coming from the drain when you ran the water, half of the lamps did not work. None of the USB plugs for cell phone charging worked. There were roaches crawling up the wall and door.

Would definitely stay again! Very clean and cozy, spacious rooms and friendly staff!

It was a nice stay for me and my kids. Had a relaxing time there and we were close to a park to take the kids during the day. Very comfortable.

Bad customer service The thermometer didn't work! We even went down to switch rooms... no room available. We asked to have someone fix the therostat and the office said there wasn't anyone that could help. We had a 2 night stay. Froze for 2 days