Radisson Safari Hotel Hoedspruit

This hotel exceeded all our expectations in terms of quality, luxury and service. The hotel is a short drive from the local airport and is perfect for safari. We used it as a base to visit different sections of KNP. We really enjoyed the stay and would love to come back. The facilities at the hotel are excellent and very comfortable. Highly recommended.

房間的毛巾沒有及時給我們換，其他都很滿意

The check-in process was quick and easy. The escort to the rooms as well was done efficiently and i felt that was superior because we arrived late, so we had less stress on the bags and finding rooms. I added on our trip the Spa Treatment and the email returned said Guest did not confirm but at check-in i requested the follow-up, and also the response did not come until after check-in that the spot was not available. The dinner service was slow and the food was cold. You can't even give the waitresses grief because they are nice and courteous, but they need training on food and drinks service. The restaurant manager Sibusiso i think also needs training on handling guest queries because his approach which is defensive mode can escalate a small issue into something explosive. The room features are the best. The touch of motion detector lights at night. The sleep was sound and the upholstery blocked light into the room, so you can sleep sound in the morning. The hotel is clean. Please keep the swimming area clear of towels and used crokery and glasses. The boxed cocktails at that price is not ayoba as they are just syrup and they don't taste nice for the amount charged. Loved the touch of the cake in the room as requested, as we had a birthday and the cake was beautiful and delicious. Thank you for that special touch.