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Verifierade recensioner
Läge och interiör9.8
Bekvämligheter8.8
Service9.0
Renlighet9.3
Trip LOVERss
Standarddubbelrum
Bodde på mars 2025
Res med vänner
23 recension
7.5/10
Publicerades 14 apr. 2025
We didn't know that this hotel is a Michelin star hotel until we got checked in. So we had tried all their amenities and services such as their gym and their restaurant and bar.
Their restaurant has excelkebt food but food choices is limited. Their bar is beautifully design but lack of hotel guests because many of us have to wake up early to see the castles and hiking.
Overall it was a very nice hotel, just find the soze of our typical room is too small and price of the room is pricey.
Översätt
6/10
Svar från boendet: Dear Guest,thank you for taking the time to share your impressions with us. We’re delighted to hear that you enjoyed your overall experience and made the most of our gym, restaurant, and bar. It's great to know that you appreciated the quality of the food and the design of our spaces.You're absolutely right — many of our guests rise early to visit the castles and enjoy the surrounding nature, which can make our bar a little quieter in the evenings. We completely understand your point.Regarding the room size and price, we understand that expectations vary, especially when traveling internationally. Our location between two of Germany’s most iconic castles comes with a unique charm and setting, and we strive to balance that with comfort and service. We always recommend checking out our room categories, as we do offer more spacious options depending on guest preferences.We truly appreciate your feedback and hope to welcome you back again for another memorable stay in the heart of the Bavarian Alps.Best regards,Razvan T. KeferGeneral Manager
Victor
Dubbelrum i komfortklass
Bodde på jan. 2025
Res med vänner
22 recension
9.0/10
Utmärkt
Publicerades 23 feb. 2025
You can walk to Neuschwanstein Castle from the hotel. There is good sauna in the spa.
Översätt
Svar från boendet: Dear Victor,thank you for your kind feedback! We’re delighted that you enjoyed our convenient location, allowing you to easily walk to Neuschwanstein Castle, as well as our sauna and spa facilities.We hope to welcome you back for another relaxing and memorable stay in the future!Best regards,Razvan T. KeferGeneral Manager
Gästanvändare
Jägerhaus Double Room
Bodde på mars 2024
Par
6 recension
9.5/10
Otroligt
Publicerades 26 apr. 2024
Very conveniently located hotel. The hotel is beautiful, has complete facilities. We chose to stay in a traditional style room, decorated to match the ancient history of the castle. The breakfast was very good.
Översätt
Svar från boendet: Dear Guest, thank you for your kind words about our hotel. We're delighted to hear that you found our location convenient and enjoyed the beauty and full facilities of our establishment. It's wonderful that you opted for a traditional style room, designed to reflect the rich history of the castle. We're also pleased that you found our breakfast to be very good. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future. Warm regards, Razvan Kefer General Manager
Julia
Jägerhaus Double Room
Bodde på juni 2023
Par
33 recension
10/10
Enastående
Publicerades 14 sep. 2023
We loved the hotel, it’s atmosphere and the surroundings!
Breakfast was exclusively delicious and lots of varieties!
The buses to the castles are just nearby
Översätt
6/10
Svar från boendet: Dear Julia, thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director
Gästanvändare
Jägerhaus Double Room
Bodde på okt. 2022
Res med vänner
1 recension
10/10
Enastående
Publicerades 5 dec. 2022
This is the best hotel if you are planning to visit Castle of Neuschwanstein. Make sure you booke the main building. We booked the Jagerhaus by mistake. It is a seperate building just a few steps away but the decor is very old style and nothing like the modern "MAIN" building. We were able to discuss with the front desk and upgrade for a small price to the main building. Breakfast was very nice in the main building.....another reason to stay there.....what you would expect from a boutique 5 star in the area.
The spa (pool and sauna) is fantastic. Amazing view of outside while enjoying either.
Översätt
Svar från boendet: Hello, Thank you for choosing AMERON Neuschwanstein for your stay in Hohenschwangau. I like to thank you for your review too and your positive are highly appreciated. We look forward to welcome you back to the beautiful Allgaeu region in the future. Sincerely yours Alexander Grüner Hotel Director
Hazem Barham
Standarddubbelrum
Bodde på juli 2022
Par
13 recension
10/10
Enastående
Publicerades 23 aug. 2022
It was the so clean and the service was really good
Svar från boendet: Dear Mr. Mo, Thank you very much for your detailed feedback and your kind words about our hotel and its facilities – we truly appreciate it.Regarding the room temperature, we would like to clarify that our engineering team visited your room several times and confirmed that the AC system was working properly. Our system is designed to warm up to a maximum of 25°C, which was verified by our technicians. Additionally, we had shown you an alternative room and nearly completed the room change, but you decided to stay in the original room.We understand that temperature perception can vary from person to person, and we take your feedback seriously. We are continuously working to improve.We would be delighted to welcoming you soon again and wishing you all the best.Warm regards, Laura JünglingFront Desk Manager
Svar från boendet: Dear Guest,thank you very much for taking the time to share your impressions with us. We are delighted to hear that you enjoyed the beautiful view of Lake Alpsee from your balcony, the convenience of being just steps away from the lake, and the magical starry skies at night.We are also pleased that you appreciated the spacious room and especially the well-designed bathroom with its separate shower and bathtub.At the same time, we regret that our breakfast and the German restaurant did not fully meet your expectations. Please be assured that we take your comments seriously and will use them to further improve our culinary offerings.We hope to have the pleasure of welcoming you back again soon for another wonderful stay by the lake!Warm regards,Razvan T. KeferGeneral Manager
Theo89
Deluxe-dubbelrum
Bodde på maj 2025
Par
33 recension
10/10
Enastående
Publicerades 6 juni 2025
湖景房風景不錯
Översätt
Svar från boendet: Dear Theo,thank you for your feedback!We’re delighted to hear that you enjoyed the beautiful views from your lake-view room. We hope to welcome you back to the AMERON Neuschwanstein Hotel for another relaxing and scenic stay.Warm regards! Razvan Tiberius KeferGeneral Manager
Svar från boendet: Dear Guest,thank you for sharing your heartfelt story and your wonderful experience of returning to this magical place. We are honored that you chose our hotel for such a special occasion as your 18th anniversary trip. Your vivid description of the stunning views from your room—overlooking Hohenschwangau Castle, Neuschwanstein Castle, and the serene Alpsee—is truly inspiring, and we’re delighted to have played a part in making your journey memorable.We deeply appreciate your patience and understanding during the unexpected challenges in your room. It’s great to hear that our dedicated staff member quickly resolved the issues for you, even during a busy national holiday. Your kind words about his hard work mean a lot, and we will certainly share them with him.Thank you once again for choosing to stay with us despite the long drive and rainy weather. We hope to welcome you back for your next visit and provide you with an even more seamless and enjoyable stay.Best regards,Razvan T. KeferGeneral Manager