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Verifierade recensioner
Läge och interiör9.6
Bekvämligheter9.3
Service9.5
Renlighet9.6
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Negativa recensioner(61)
Batigoal1987
Deluxerum i queensize
Bodde på mars 2025
Familj
4 recension
10.0/10
Enastående
Publicerades 28 apr. 2025
Wendy Wu was great! Even took photo with us to promote mongol culture
Översätt
Svar från boendet: Dear valued guest, thank you for choosing our hotel for your special moment. Shangri-La is striving to deliver the most comfortable and memorable experience for our guests. We are so glad to have your reorganization on our colleague for her extraordinary assistance. Looking forward to exceeding your expectations during your next stay with us. Sincerely yours, Hotel Management, Shangri-La Huhhot
Bayasgalan
Deluxe-tvåbäddsrum
Bodde på jan. 2025
Familj
2 recension
3.5/10
Publicerades 6 mars 2025
I chose this 'Shangri-la Hohhot' hotel specifically because it offered late checkout. However, when I arrived at the hotel, they told me I had to check out at 2 PM, and if I checked out after 2 PM, they would charge me for an extra day. On trip.com, the hotel had a 'Late checkout' badge and claimed that late checkout could be arranged upon request. This was misleading. Almost all hotels in Hohhot already have checkout at 2 PM anyway. If their 2 PM checkout was considered 'late checkout,' we wouldn't have chosen this hotel. After negotiating, we finally arranged to check out at 4 PM and checked in. But the next day, they called our room repeatedly after 12 PM asking if we were going to check out soon. It seemed like they had forgotten or failed to note our agreement to check out at 4 PM. Staying at this hotel felt very stressful. I definitely won't stay here again. I don't recommend it to others.
Översätt
Svar från boendet: Dear valued guest, thank you for your stay with us recently, and shared the review of our property. Shangri-La is striving to deliver the most comfortable and memorable experience for our guests. It's a pity to hear that your experience was not so good. We are looking forward to hearing from you for more details sharing with us for our improvement to exceed your expectations during your next stay with us. Yours sincerely, Hotel Management, Shangri-La Huhhot
很高興加入這個軟體
Deluxe-tvåbäddsrum
Bodde på feb. 2025
Familj
5 recension
10.0/10
Enastående
Publicerades 1 apr. 2025
It's very good to stay here, special Wendy Wu is very nice, thanks
Översätt
Svar från boendet: Dear distinguished guest, we are delighted to receive your praise for our colleague on her professional services, which has been already shared with the person mentioned and other colleague. It is the highest compliments for our efforts. We will continue to create the memorable stay experience for each guest. And your next visit is more than welcomed. Management of Shangri-La Huhhot
Tuvshin
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Familj
10 recension
6.0/10
Publicerades 13 jan. 2025
Hi,
The hotel was good, but hotels towel not good, very old and not clean
Översätt
Svar från boendet: 尊敬的客人,感謝您的點評。香格里拉一直致力於為客提供美好的居停體驗。很遺憾您此次入住體驗不佳。我們珍視每位客人的反饋意見,以期能持續不斷地提高我們的服務水平,關於您的反饋意見已第一時間轉至相關部門跟進。希望通過我們的不懈努力,能贏回您對香格里拉的再次信任。呼和浩特香格里拉管理層
mandkha
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 8 jan. 2025
Staff is kind, Had great time. Sauna and swimming pool is good
Översätt
Svar från boendet: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
SuperTJ
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Ensamresenärer
9 recension
10.0/10
Enastående
Publicerades 17 jan. 2025
Welcoming...
Tea was excellent...room was great!
Help getting to grasslands.
Översätt
Svar från boendet: 尊敬的客人,您好。香格里拉致力於為客打造難以忘懷的美好入住經歷。很高興我們用心打造的草原風情,給您留下美好的印象,並收穫您對我們專業服務的認可。真誠期待您的再次惠顧。呼和浩特香格里拉管理層
Aldo
Rum King Horizon Club
Bodde på sep. 2024
Par
2 recension
10.0/10
Enastående
Publicerades 17 okt. 2024
Excellent hotel with covenient location in Hohhot, nearby tour spots and walking distance from big malls. Food is excellent and the rooms are very comfortable
Översätt
Svar från boendet: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our comfortable facilities and convenient location. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
Damiran
Deluxerum i queensize
Bodde på mars 2025
Familj
19 recension
9.5/10
Otroligt
Publicerades 9 apr. 2025
We stayed 6 nights in Shangri-la Hohhot and it was a pleasant stay. Service was very good, and welcoming. I would like to appreciate specially for Ms.Linda Hai and Ms.Lillian Qing for their exceptionally good service. They were always very welcoming and full-filled our request right away. Ms.Linda even took us to meet with a local couple upon our request after her work hour was done for the day.
Location was also good, walking distance to many shopping malls and dining options.
Our kids enjoyed the kids play area and as well as the swimming pool.
Overall, it was very nice stay. We’ll definitely come back if we come to Hohhot again.
Översätt
Svar från boendet: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
Ayurzana
Tvåbäddsrum Horizon Club
Bodde på dec. 2024
Familj
7 recension
10.0/10
Enastående
Publicerades 24 jan. 2025
always pleasant
Översätt
Svar från boendet: 尊敬的客人,很高興您在這裏度過了一段美好的居停時光,並收穫您的滿分點評。誠摯歡迎您的再次惠顧。呼和浩特香格里拉管理層
Enkhtuvshin D
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Familj
5 recension
10.0/10
Enastående
Publicerades 17 jan. 2025
good.
Översätt
Svar från boendet: 尊敬的客人,很高興您在這裏度過了一段美好的居停時光,並收穫您的滿分點評。提前恭祝您和家人:2025 蛇年吉祥、全家安康!誠摯歡迎您的再次惠顧。呼和浩特香格里拉管理層
Saruulgunj Boldsukh
Deluxe-tvåbäddsrum
Bodde på dec. 2024
Familj
7 recension
10.0/10
Enastående
Publicerades 5 apr. 2025
So nice, good deal, good service.
I am really love it business dinner buffet. It tastes good and clean.
Översätt
Svar från boendet: Dear guests, thank you very much for your recognition on Xin Cafe rich buffet selection, which is combined with Chinese, Western and local flavors, aiming for a wonderful dining experience. Look forward to serving you again in the near future. Management of Shangri-La Huhhot
Tsatsral
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Familj
18 recension
10.0/10
Enastående
Publicerades 23 jan. 2025
Very nice hotel, good breakfast, highly recommended! They even had welcome fruit which made my daughter very happy 😊!
Översätt
Svar från boendet: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our friendly hospitality. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
Anu
Deluxerum i queensize
Bodde på okt. 2024
Affärsresenärer
18 recension
5.0/10
Publicerades 4 dec. 2024
Stayed at the Shangri-La Hotel during a transfer flight. The room's facilities are very outdated and in need of renovation. Not recommend it for business travelers. Additionally, some hotels in China require a 2000 CNY deposit without prior notice, which should be stated on booking websites.
Översätt
Svar från boendet: Dear Valued Guest, thank you for your stay with us recently, and shared the review of our property. Shangri-La is striving to deliver the most comfortable and memorable experience for our guests. And your comments have been noted and addressed to the related department head for their immediate action, and we look forward to exceeding your expectations during your next stay with us. Yours sincerely, Hotel Management, Shangri-La Huhhot
Gästanvändare
Tvåbäddsrum Horizon Club
Bodde på maj 2024
Affärsresenärer
43 recension
8.0/10
Mycket bra
Publicerades 18 juli 2024
It is always nice to stay in shangri la. Walking distance to shopping malls and park.
Översätt
Svar från boendet: Dear valued guest, thank you for sharing your stay experience with us. We are so glad to know that you have had a nice time in the hotel with our comfortable facilities and convenient location. Looking forward to serving you in the near future. Yours sincerely, Hotel Management, Shangri-La Huhhot
Mehraj u din shalla
Deluxerum i queensize
Bodde på apr. 2024
Annat
11 recension
4.0/10
Publicerades 6 maj 2024
Honestly hotel is so dam , looks is best but I was expecting something luxurious but it’s not at all! It’s very normal hotel !
Don’t expect much about this hotel
Översätt
Svar från boendet: Dear valued guest, thank you for your stay with us recently, and shared the review of our property. Shangri-La is striving to deliver the most comfortable and memorable experience for our guests. It's a pity to hear that your experience was not so good. We are looking forward to hearing from you for more details sharing with us for our improvement to exceed your expectations during your next stay with us. Yours sincerely, Hotel Management, Shangri-La Huhhot