Gästanvändare
22 oktober 2024
We had pre-paid for our visit and had chosen the hotel for location to see the comet on our way back to Phoenix from Santa Fe. The hotel was nice, clean, and pleasant, but right before we had arrived, the staff had accidentally given our room to some other person and instead of just being able to put us in some other room, apparently there was something so complicated about it, that 2 employees couldn't figure it out and had to call a 3rd employee and even then, it took about a half-hour to give us a room. To make it even weirder, our original room was on the 4th floor and the replacement room was also on the 4th floor. As we were finally going off to our room, one employee commented that our new room should be "nice and quiet" because it was on the 4th floor (just like our other one was). However, the new room shared a wall with housekeeping and was actually not quiet at all in the morning.
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