TownePlace Suites Holland

Very nice hotel, roomy eating area and very nice hot breakfast. We stayed for 2 days and each day they had different type of eggs and meat. The waffles and toppings had quite a selection to choose from daily. The two bedroom suite was spacious and bright. I'd like to suggest they add an ice bucket, a small clock, silverware and cardboard coffee cups. The pool was pretty big and the whirl pool was nice. The exercise room was also bigger than others we've seen so it was a nice surprise. We were also impressed that they had two large barbeque grills and a fire pit off to the side of the entrance. ***However management needs to hire more staff! I waited over 20 minutes to check in because no one was at the front desk. This was around 6:00 pm. The phone was also ringing and no one was answering it as well. When someone did arrive I told him about my wait he apologized and told me he was the only one there and he was training the new employee and they both left to go assist a guest upstairs. I thought ok but not too wise since anyone could have gone in the back office or taken an the the items they were selling at the front desk. Then the next morning I noted there was only 1 employee working the front check in desk and one working the breakfast area. The girl at the front desk had to leave her station to help the breakfast girl and run back and forth between both areas. I would like to say the staff was working extremely hard to accommodate so I don't fault them at all. They should be commended for their efforts. I heard no complains from them at all. Other than that it was a great experience and we would return to this hotel.

What a great, new hotel! Friendly, helpful & knowledgeable staff. Indoor pool & hot-tub. Complimentary daily breakfast. Spacious rooms with stoves & fridges & very comfortable beds. Pet friendly & clean! Nearby to all the Holland attractions as well as stores, restaurants & gas stations. We shall return!