Schlossberg-Homburg GmbH

This hotel gives the impression it does not particularly like non German speaking visitors ( that's the best way I can put it ) We are seasoned travelers and have stayed in countless hotels at different levels of luxury all over the world. For us, it's about the experience, which usually means the team at the hotel. This establishment fails miserably in that department. I don't speak German, but I do speak English and French fluently. Hardly anyone spoke or understood basic English and no one knew any French the worst treatment was in the restaurant for breakfast. The rudeness was incredible. One morning, one of our friends we were visiting ( German) came to breakfast with me. I asked him not to speak German and let me know if it was my imagination of how rude they were to me. He could not believe that everything I had told them was true. He was embarrassed by their behavior towards a visitor. This is a hotel to be avoided by non-German-speaking visitors

Whilst on a trip from the UK to Munich our car developed a fault which meant it had to go to a local garage for repair. A lovely local person who stopped when we broke down recommended this hotel and wow were we impressed. Not only were we able to just turn up and get a room, the staff were so accommodating. We ended up staying for 3 nights. Wonderful friendly staff, lovely clean and modern room and the terrace is a perfect place to sit, drink a cocktail and look out over the city. I would highly recommend this hotel and it will now be our preferred stop when travelling through Germany in future. Thank you to all the staff that made our stay so lovely.

I highly recommend staying at the Schlossberg Hotel, especially at the City Residenz, which belongs to the hotel and is in the inner city. ROOM ITSELF: I’ve lived there for several months, and the studio was unquestionably well-equipped: kitchen supplies, minibar, microwave, TV, Wi-Fi, wardrobes, washing machine in the basement... The bathroom has also a very modern design, the shower is amazing and the hotel provides the guests with some fancy and practical toiletries. I'd also add that I've never had loud or inconvenient neighbors there. CLEANING: Every week a cleaning team would show up, and not only were they thorough enough to change the bedsheets and leave some fresh towels, but were also very friendly. LOCATION: simply amazing, right in the heart of Homburg and within walking distance from pretty much anything you’d need to go in the city (Uniklinik: 20 minutes, Train station: 10 Minutes, Supermarkt: 5 Minutes – and so on). CUSTOMER SERVICE: The exceptional thing about my stay there was the service of the Schlossberg Hotel. Whenever there was a problem or request by me, the hotel’s staff attended to it quickly and effectively. Everyone was always friendly, helpful and just a call or an e-mail away. It is as if I was somehow “invited” the whole time. Their attentive service highly contributed to my overall exceptional experience while living there. A big thank you to the whole team! =)

Schönes Hotel, komplett renoviert inklusive Fahrstuhl, große Zimmer, stilvoll eingerichtet, gleiches gilt für das Restaurant mit toller Aussicht auf Homburg und darüberhinaus, reichhaltiges Frühstück, ausreichend Parkmöglichkeiten, fussläufige Ausflüge

Da unser bevorzugtes Restaurant ausgebucht war, haben wir im Schlossberg Hotel das Ostermenü für 7 Personen gebucht. Schon bei der Bestellung ging man auf Sonderwünsche ein. So aß eine Person keinen Lachs, ihr wurde Ziegenkäse serviert, eine Person wollte keine Garnelen, ihr wurde gebratener Spargel serviert, eine Person wollte kein Roastbeef, ihr wurde Maispoularde gereicht. Das Personal war superfreundlich, da ein Rollstuhlfahrer

Die Lage des Hotels ist der Hit, hoch über Homburg mit spektakulärer Weitsicht. Ansonsten ein 4-Sterne Hotel. Die Zimmer waren eher etwas klein, aber mit allem ausgestattet, was nötig ist. Recht modern eingerichtet. Tagungsräume funktionell und gut, recht hell. Essen (1 Mittag- und 1 Abendessen) passend zur Hotelkategorie. Service war aufmerksam, allerdings sonst nichts spektakuläres.