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Verifierade recensioner
Läge och interiör3.8
Bekvämligheter3.9
Service4.1
Renlighet4.1
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Negativa recensioner(142)
Cams V.
Familjerum
Bodde på nov. 2024
Res med vänner
1 recension
3.5/5
Publicerades 10 nov. 2024
Nearest station is Kwai Hing which takes no more than 20 mins to walk, hotel is cozy and clean. Only cons would be no free drinking water provided and bidet in their cr.
Översätt
Svar från boendet: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Carol Libra
Superior-rum
Bodde på okt. 2024
Res med vänner
1 recension
1.5/5
Publicerades 14 nov. 2024
Disappointing experience. Stayed for 5+2 nights and also paid for breakfast. Not only there were limited choice of food, we were served the same food every morning. So disrespectful to guests.
The location was bad - in an industrial area and very far away from the MTR station. We needed to depend on the hotel’s shuttle bus which limited our freedom of time.
The room layout was even worse. No wardrobe and just a few miserable hooks. We have no place to air our clothes as ours was a seven-night stay.
The WC cubicle has no wash-basin. The one and only wash-basin was inside the room beside the bed - and shared by both the WC cubicle and bathroom. The counter top with this built-in wash-basin also double-up as a makeup area. Such inconvenience for friends sharing the room.
Electric kettle was provided but there were no complimentary teabags or coffee. Provided only basic items - a pair of toothbrushes given - no shower caps for the ladies...etc.
We would never return to this nightmare of a hotel again.
Översätt
Svar från boendet: Dear Guest, It is great to have you stay with Hotel Ease Tsuen Wan. We appreciate your value feedback to improve our hotel. We will pass this message to relevant department and improve our service standard. We look forward to welcoming you back soon.
JENIFER SALGADO
Familjerum
Bodde på sep. 2024
Familj
1 recension
4.0/5
Mycket bra
Publicerades 9 sep. 2024
Hotel Ease Venue is great as it is in the middle of all tourist spots from Disneyland, Nhong Ping, Lantau, Mongkok, Kowloon with very accessible MTR stations with very good complimentary free shuttle bus to Kwai Hing Stations from Hotel Ease (vise versa) helps to reduce fare expenses i give 3👍🏻👍🏻👍🏻
Hotel price too surely a budget friendly and the staff from reception are accommodating to all our queries where the best way to go on our traget places to visit within Hongkong they can suggest you options on how to get there😊😊😊
That would be great if Bidet in toilet could be suggested to be installed.
Översätt
6/8
Svar från boendet: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Cazz
Standardrum
Bodde på aug. 2024
Res med vänner
8 recension
3.2/5
Publicerades 30 aug. 2024
Great stay for a few days.The hotel is located far away from the metro station,however they offer a shuttle service which was very efficient and easy to navigate.Hotel staff were always very helpful and friendly.Rooms were good but could benefit from an upgrade.Overall it was a decent 3 night stay.I would highly recommend it to travellers on a budget who still want to enjoy a decent accommodation.
Översätt
冬天的秘密
Deluxerum
Bodde på juni 2024
Par
9 recension
4.7/5
Otroligt
Publicerades 30 juli 2024
The site is good. The customer service is also incredible that the staff are nice to give a helping hand to me.
Översätt
Svar från boendet: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Gästanvändare
Standardrum
Bodde på dec. 2024
Familj
9 recension
5.0/5
Enastående
Publicerades 13 dec. 2024
much better service. Much bigger room, much more convenient shuttle bus. Gotta be option 3 here next time.
Översätt
Svar från boendet: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Anonym användare
Familjerum
Bodde på juni 2024
Ensamresenärer
28 recension
3.5/5
Publicerades 26 juni 2024
Staff is overall okay… and friendly
But room for improvement regarding cleannesses….
Översätt
Svar från boendet: Dear Guest, It is great to have you stay with Hotel Ease Tsuen Wan. We appreciate your value feedback to improve our hotel. We will pass this message to relevant department and improve our service standard. We look forward to welcoming you back soon.
Anonym användare
Standardrum
Bodde på juli 2024
Res med vänner
8 recension
4.0/5
Mycket bra
Publicerades 3 aug. 2024
Good location, nice service, clean and tidy. Have inhouse gym
Översätt
Svar från boendet: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Gästanvändare
Familjerum
Bodde på nov. 2024
Familj
12 recension
3.7/5
Publicerades 3 dec. 2024
I have stayed in Hotel Ease for a few weeks in 2023 when I visited Hong Kong. I was satisfied with the hotel and it's service and that's why I choose to stay in the hotel again.
The front desk staff is polite and helpful everytime, and that's no exception this time. I told the staff that I stayed on the top floor, ie 22/F, last time and I found it very pleasant. The reception staff gladly told me that she can find me a room on the same floor. How wonderful.
The hotel is located in an industrial area (used to be at least) and quite distant from major shopping malls and tour attractions. With time, the new development in the area offered restaurants, supermarkets and the like and people don't have to travel far to buy the necessities.
The shuttle service runs every half hour and guests can travel to Kwai Hing MTR Station and go to their destination with ease. The shuttle is always on time and I found it very convenient.
The hotel has a restaurant that offers buffet breakfast, lunch and dinner. The price is very reasonable. We paid $60 for the buffet breakfast, which is comparable to the fast food outlet. The buffet, while limited in choices relatively, offers decent food and adequate for all.
I enjoyed my stay in Hotel Ease and would not hesitate to stay there again if the opportunity arises.
Översätt
Svar från boendet: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Anonym användare
Familjerum
Bodde på nov. 2024
Familj
5 recension
2.7/5
Publicerades 23 nov. 2024
Overall still ok however the bath towel provided was broken and torn. The hotel needs to improve on their amenities.
Översätt
Svar från boendet: Dear Guest, It is great to have you stay with Hotel Ease Tsuen Wan. We appreciate your value feedback to improve our hotel. We will pass this message to relevant department and improve our service standard. We look forward to welcoming you back soon.
Brian
Standardrum
Bodde på juni 2024
Par
23 recension
4.0/5
Mycket bra
Publicerades 24 juni 2024
The hotel is very clean and big, the staff are very polite that I m very enjoy
Översätt
Svar från boendet: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.
Hilda
Familjerum
Bodde på maj 2024
Res med vänner
1 recension
2.7/5
Publicerades 5 maj 2024
Location is not convenient but shuttle bus was provided.
Very limited choice of food and the food is cold provided in breakfast buffet.
The room in generally is clean.
Översätt
Svar från boendet: Dear Guest, It is great to have you stay with Hotel Ease Tsuen Wan. We appreciate your value feedback to improve our hotel. We will pass this message to relevant department and improve our service standard. We look forward to welcoming you back soon.
Gästanvändare
Standardrum
Bodde på okt. 2024
Par
7 recension
2.5/5
Publicerades 24 okt. 2024
Just expect a room to sleep. The room is clean the bed is hard. The air conditioner is noisy. Wouldn’t bother of selecting at my next visit to Hong Kong
Översätt
Svar från boendet: Dear Guest, It is great to have you stay with Hotel Ease Tsuen Wan. We appreciate your value feedback to improve our hotel. We will pass this message to relevant department and improve our service standard. We look forward to welcoming you back soon.
Easton0807
Standardrum
Bodde på maj 2024
Par
33 recension
5.0/5
Enastående
Publicerades 14 maj 2024
I have a good memory with my girlfriend! And I love her soso much!
Översätt
Kwan Ting
Deluxerum
Bodde på nov. 2024
Par
2 recension
4.5/5
Utmärkt
Publicerades 8 dec. 2024
The room was very good and very comfortable but the location was very bad
Översätt
Svar från boendet: Dear Guest, Thank you for staying at Hotel Ease Tsuen Wan. We are delightful to know that you enjoyed your stay with us. We look forward to welcoming you back soon.