18 Merlin Street, North Point, Hong Kong, Eastern District, Hong Kong, ChinaVisa hotellinformation
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Gästrecensioner
4.1/5
Mycket bra
4377 recension
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Verifierade recensioner
Läge och interiör4.3
Bekvämligheter3.8
Service4.1
Renlighet4.1
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Har bott här flera gånger(43)
Negativa recensioner(262)
dpb
iSelect-rum
Bodde på okt. 2024
Ensamresenärer
86 recension
4.5/5
Utmärkt
Publicerades 3 nov. 2024
Ganska bra för priset. Damerna i receptionen är snälla. Minifridge fungerade inte alls.
KälltextÖversatt av Google
Svar från boendet: Dear dpb,Thank you for choosing to stay with us and taking the time to give us your thoughts and rating. Your feedback is a strong motivation to continuously provide the best possible service. We also appreciate your comment about our minifridge and will review with our team for improvement. We look forward to welcoming you back again soon. Warm regards,iclub Fortress Hill Hotel
Gästanvändare
iSelect-rum
Bodde på dec. 2024
Affärsresenärer
7 recension
5.0/5
Enastående
Publicerades 3 jan. 2025
The place is in a very convenient location, near the MTR station, with lots of restaurants at nearby! Would highly recommended this hotel!
Översätt
Svar från boendet: Dear Valued Customer,Thank you for choosing to stay with us and taking the time to share your feedback. We hope you had a wonderful trip in Hong Kong. We look forward to welcoming you back again in the near future.Warm regards,iclub Fortress Hill Hotel
Catherine Ho L H
iSelect-rum
Bodde på nov. 2024
Par
4 recension
4.5/5
Utmärkt
Publicerades 5 jan. 2025
The check in service was fast. Stay near the lift was noisy and a lot of stuff place outside the service lift. The room should have a table to put the luggage.
Översätt
Svar från boendet: Dear Catherine Ho L H,Thank you for choosing to stay us and for taking the time to share your experience with us. We value your comments, which have taken note of the shortfall in your experience and will work hard with the concerned team members for improvement.We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm regards,iclub Fortress Hill Hotel
Esther
iSelect-rum
Bodde på nov. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 30 dec. 2024
Easy to locate via bus and metro .
Bus from airport arrive right at the stop .
Many food restaurants around and good area to stroll and see
Tram is available too
They have 3 elevators in the building. Peak hour would be busy.
Hair dryer is available.
Översätt
6/7
Svar från boendet: Dear Esther,Thank you for choosing to stay with us and taking the time to give us your thoughts and rating. Your support is a strong motivation to continuously provide the best possible service.We look forward to welcoming you back again soon. Warm regards,iclub Fortress Hill Hotel
Anonym användare
iPlus Rum
Bodde på nov. 2024
Par
5 recension
4.0/5
Mycket bra
Publicerades 28 dec. 2024
Small room. But in Hongkong this is normal. a lot food choice next to hotel. Close to MRT , but no escalator to help to move luggage to the street. Do not recommend for traveler has big or heavy luggage.
Översätt
Svar från boendet: Dear Valued Customer,Thank you for choosing to stay with us and taking the time to share your feedback. We hope you had a wonderful trip in Hong Kong. We look forward to welcoming you back again in the near future.Warm regards,iclub Fortress Hill Hotel
Anonym användare
iSelect-rum
Bodde på nov. 2024
Par
131 recension
4.5/5
Utmärkt
Publicerades 27 dec. 2024
convenient location and excellent and very polite staff attitude. Especially the last one makes a big big difference.
Be aware, you CAN'T open the windows in the room. Also, the internet connection is limited to 4 devices, meaning you need to ask at the reception to obtain an extra code to keep connected. A cumbersome policy.
The size of the room is really just just right. Very very tight for 2 people but well structured. On the negative side, noise insulation, practically, doesn't exist. If people in rooms around you take a shower, you can hear the running water. Imagine if they do that in the middle of the night. You simply wake up waiting for them to finish shower. Air-conditioning is also quite loud.
Översätt
Svar från boendet: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the noise from the air conditioning. We understand that a comfortable environment is essential for a pleasant stay, and we are actively working to address the noise issues to ensure a better experience for our guests in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Warm regards,iclub Fortress Hill Hotel
Anonym användare
iSelect-rum
Bodde på nov. 2024
Par
45 recension
4.0/5
Mycket bra
Publicerades 4 jan. 2025
Good service and condition, enough cleaning liquids,
But some pests saw in the room bed and toilet. It's notckean enough.
The blanket is not warm enough and seems very old .
The toilet wash liquids are not full in the standing box, please check it full enough supply.
The clothes hangers are only two, not enough for two customers and winter clothes are some more.
Please improve the above requirements.
Översätt
Svar från boendet: Dear Valued Customer,Thank you for choosing to stay with us and taking the time to share your feedback. We appreciate your insights and will definitely look into it. We look forward to welcoming you back again in the near future.Warm regards,iclub Fortress Hill Hotel
Gästanvändare
iBusiness Premier (1 Queen Size-säng)
Bodde på nov. 2024
Ensamresenärer
5 recension
2.5/5
Publicerades 26 dec. 2024
I won't recommend this to anyone.
I booked the more expensive room type hoping I could get a good night's sleep, but it was very disappointing. I was waken up twice during the night because the walls were paper thin and the water pipes rumbled loudly everytime someone took a shower. The noise was so loud the boiling water in the electric kettle paled in comparison.
The air-con was extremely noisy as well, and I had to turn it off in order to sleep. The room was located only a meter or so in front of the elevators, so you could hear people coming in and out of, or waiting for the lift.
The toilet/shower was tiny, and it's got the worst design ever. I felt like I was in some sort of love hotel as they put reflective vinyls on the glass panels inside the shower cubicle. The worst part was that those vinyls and the plastic seals were half peeled off, suggesting poor maintenance and very cheap construction.
There's only harsh white ceiling lighting available, and the desk lamp, the knob of which came off, couldn't be adjusted either. There's no lighting control at the bedside, which meant I had to either leave the bright lights on or stumbled in darkness when I got out of bed in the middle of the night.
Bedding wasn't the best, and the mattress managed to sag and feel hard at the same time.
There were quite a few bars downstairs and when I returned to the hotel at around midnight, there was a drunken woman rolling on the ground howling.
All in all, there's nothing to recommend about this hotel and I don't think I'll ever return.
Översätt
Svar från boendet: Dear Valued Customer,Thank you for choosing to stay us and for taking the time to share your experience with us. We value your comments, which have taken note of the shortfall in your experience and will work hard with the concerned team members for improvement.We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm regards,iclub Fortress Hill Hotel
Anonym användare
iPlus Rum
Bodde på nov. 2024
Par
3 recension
3.7/5
Publicerades 25 dec. 2024
The room is clean. Nice staffs. Near bus stop and MTR Station. There is 7-11 nearby. The room size is small but it’s ok for this price.
Översätt
Svar från boendet: Dear Valued Customer,Thank you for choosing to stay with us and taking the time to share your feedback. We hope you had a wonderful trip in Hong Kong. We look forward to welcoming you back again in the near future.Warm regards,iclub Fortress Hill Hotel
Ron Choa
iSelect-rum
Bodde på nov. 2024
Par
2 recension
2.0/5
Publicerades 16 dec. 2024
Very unreasonable for it's price! Never expected the kind of hotel and plus the rooms are very small!!! Toilet and shower space is very tight, there isn't enough walking space from TV and bed, room size totally different from the photos!!! Such a horrible hotel to stay at. Also,. There is only one power outlet in the whole room! Even toilet don't have any outlet for shaver or hair dryer!
Also since I mentioned that toilet and bath space is too small, there is only one door that would be used for closing the whole toilet and bath, and to separate bath from toilet! Eerie part is that floor gets to be wet and drainage is very poor! Toilet has no Bidet! Like hello!!! Bidet is very common now a days!
Yes they have breakfast but just loaf bread, butter and Strawberry jam! Definitely won't be worth it from what you paid!
Översätt
Svar från boendet: Dear Ron Choa,Thank you for choosing to stay us and for taking the time to share your experience with us. We understand that room design and size are important factors for our guests, and we're sorry to hear that they did not meet your expectations. We continuously strive to enhance our accommodations and will take your comments into consideration as we work to improve our guest experience.We also appreciate your feedback regarding our complimentary morning refreshments. While we aim to provide a light and simple breakfast option, we hope it adds a little convenience to your stay.We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm regards,iclub Fortress Hill Hotel
Anonym användare
iPlus Rum
Bodde på nov. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 14 dec. 2024
The location is great close to MTR and Bus A11 to Airport the room very cozy and staff so helpful you and leave luggage before checkin time and after checkout time
Översätt
Svar från boendet: Dear Valued Customer,Thank you for choosing to stay with us and taking the time to give us your thoughts and rating. Your feedback is a strong motivation to continuously provide the best possible service.We look forward to welcoming you back again soon. Warm regards,iclub Fortress Hill Hotel
Tzeena Cua
iPlus Rum
Bodde på nov. 2024
Familj
1 recension
4.7/5
Otroligt
Publicerades 17 dec. 2024
Pros: location is quite accessible to transportation and food convenience. Hotel is quite tidy. Free breakfast and water refill is located at 3rd floor.
Cons: room space is quite small.
Översätt
Svar från boendet: Dear Tzeena Cua,Thank you for choosing to stay with us and taking the time to give us your thoughts and rating. Your feedback is a strong motivation to continuously provide the best possible service.We look forward to welcoming you back again soon. Warm regards,iclub Fortress Hill Hotel
CustardApple
iSelect-rum
Bodde på nov. 2024
Ensamresenärer
4 recension
5.0/5
Enastående
Publicerades 16 dec. 2024
I had a wonderful stay at this hotel! The room was spotless and extremely comfortable, providing a great place to unwind. The facilities were top-notch, with everything I needed. Its convenient location made getting around easy and hassle-free. Plus, the rates were very affordable, offering excellent value for money. I highly recommend this hotel for anyone seeking a comfortable and budget-friendly option!
Översätt
Svar från boendet: Dear CustardApple,Thank you for choosing to stay with us and taking the time to give us your thoughts and rating. Your feedback is a strong motivation to continuously provide the best possible service.We look forward to welcoming you back again soon. Warm regards,iclub Fortress Hill Hotel
kimjai
iSelect-rum
Bodde på nov. 2024
Res med vänner
38 recension
3.7/5
Publicerades 10 dec. 2024
The room is fair, with a good tv, got upgrade to the higher floor and look at the harbour view
Översätt
Svar från boendet: Dear kimjai,Thank you for choosing to stay with us and taking the time to share your feedback. We hope you had a wonderful trip in Hong Kong. We look forward to welcoming you back again in the near future.Warm regards,iclub Fortress Hill Hotel
Denzchy
iSelect-rum
Bodde på okt. 2024
Ensamresenärer
22 recension
5.0/5
Enastående
Publicerades 4 jan. 2025
I like stay in iClub hotels whenever I am in Hong Kong. They have hotels all over Hong Kong, are affordable, clean and spacious rooms (compared to the others in the same price category) and are mostly located very well.
The iClub Fortress Hill also had a great location. Easy access to the MRT, near the park and Causeway Bay. Definitely a good experience.
Översätt
Svar från boendet: Dear Denzchy,Thank you for choosing to stay with us and taking the time to give us your thoughts and rating. Your support is a strong motivation to continuously provide the best possible service.We look forward to welcoming you back again soon. Warm regards,iclub Fortress Hill Hotel