Acesite Knutsford Hotel recensioner

The location of the hotel is not near to the metro station and the walking time is 8-10minutes. Room is clean and tidy. Check in time is short and their staff are nice and friendly.

Never ever book this hotel in life. They have a very good trick, they took from you advance in cash , only cash. The reason for that is when you check it out and you are at the reception waiting for the cash back One of the staff member go in room, put some stain on blanket or bed sheet and took picture and come down and show you that you make the bed sheet dirty. Which we never did and then they charge you extra, which you cannot deny and you have to pay. The worst worst worst experience of my life to stay in hong kong hotels. And i feel very bad that in hong kong the peoples do tricks like this, which i beleive as a citizen of hong kong that they are good peoples. I will request Trip.com to Remove this kind of hotels from list and only show the good and reputated hotels to their clients. STRONGLY NOT RECOMMEND THIS HOTEL TO ANYONE.

Good location in the heart of Tsim sha tsui. Compact room good for 1-2 days stay. Do bring your own toiletries.

there was leakage near the toilet and the water spread across entire floor in the photos it can be seen that the door slider already rusted because of water leakage and during the checkout the help desk says that ohh there is water in the entire washroom they pretend to be like we did that whereas they are well aware if the fact that it’s a leakage

Many ants and cockroaches around. Lock is not working and I cannot sleep all night have to place the tiny chairs and my luggage behind doors. At night you will hear weird noises like furniture moving or renovation noises so loud i almost call the police. Otherwise location okay but the hotel not ! Rooms are very tiny

Cleanliness: The room is clean. No unusual odor. They change the towels and clean the room daily. Location: quiet environment; 1-3 mins walk to restaurants, Wellcome grocery, 7 eleven, money exchange; 4-10 mins walk to bus station (Rosary bus stop) and Tsim Sha Tsui MTR. Road to the hotel is steep. Service: Hotel Staff is attentive to our needs and concerns Amenities: you can leave your luggage at the lobby while waiting for check in time. There are no free shampoo and soap but they have vendo for basic needs or you can go to the nearby grocery store (Wellcome) to buy your necessities. They offer powerbank rental at the lobby (30 HKD per day)

Quite steep area you need to walk you only get 1 room key and also ask you 1000 cash deposit upfront which is very weird but they did call me in advance so I was prepared, room is spacious for the price but absolutely no amenities so either buy everything outside yourself (toothpaste shampoo etc) or u can purchase at the lobby

Location is very good. The room was huge & clean but lacked basic things like sandals, bathing soap, toothbrush/paste and complimentary water. Service is good . However, their policy for HK$ 1000 deposit is awkward as they don’t accept credit card deposits.

I like the location which is very convenient and the staff is very nice also the room is big and clean

Comfortable to go anywhere and great café , restaurants and bar. Only steep road to walk up

First trip to HK so really didn’t know what to expect. $100 for a small, outdated room with no soap. They require a $500HK cash deposit in case you smoke. Great location though

Despite the workers of the hotel were working hard, it was the cleanliness of the hotel management didn't pay much attention. Thus, the stain on the wall of the shower room and around the toilet was obvious.

I booked a night here but I made a mistake on the booking, so when I arrived all rooms were taken (my reservation was made wrongly for next day) I wasn't able to get the money back for the night I paid so this is why I can only write average. Location was not as easy to find as I thought so I walked for around 15~20 minutes to find it. Staff was polite but he told me he could not do any refund which was bad but it was my fault. Also, I got a message in where they ask for HKD1,000 as deposit, which is something that should be written on their web site, as not all people carry cash to pay on site. ( I think they do not accept credit cards)

The location of this hotel is little difficult to find for foreginer by using google map as it showed the other way to reach. It was not from the main road direction. Check in and check out processes are easy. HKD1000 deposit is required upon checked in and refunded upon checked out. I boooked single bed room although the room is small but surprisingly it was very clean. When I entered the room the air-cond was on. Thus, I did not feel warm. One thing was not good is the air-cond fan and exhuast fan in the toilet are noisy. The matress is little hard and the pillow is quite thin. I will consider to stay here if I visited HK once again because it is value for money and its location is good. Many shops nearby after walk down from the hill a bit.