An2CheDrei
14 november 2023
I recently stayed at Melbourne Hotel for one night and unfortunately, my experience fell short of expectations. While the location was convenient, as it was situated near a metro station, several issues greatly affected our stay.
Firstly, I was deeply dissatisfied to discover the presence of cockroaches in my room. This was an alarming concern, as it compromised the overall cleanliness and hygiene of the hotel. In addition, the malfunctioning toilet flush was a major inconvenience. I had to resort to filling water from the shower in order to manually flush the toilet, which was quite unpleasant.
Furthermore, the air conditioning system in our room did not effectively cool the space, leaving my family feeling uncomfortable throughout the night. This inability to regulate the temperature affected the quality of our sleep.
Although the hotel's location near a metro station was a positive aspect, I hope that the management takes note of these concerns and takes immediate actions to address these issues, as it greatly affects the overall quality of the stay for future guests.
Thanks!
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