Kowloon Shangri-La recensioner

Always have a pleasant time every year we stay here. Thank you for the best services.

Brilliant hotel.which lives up to its name Shang rila. Service was fasts and efficient . Staff was friendly and accomodatng.

- The hotel is in a great location—slightly tucked away from the busy areas, offering a peaceful and relaxing atmosphere. - The service was excellent. The staff were attentive and always ready to assist with anything we needed. - The in-room amenities were top-notch and made our stay even more comfortable. - We also had a chance to enjoy the tapas bar, which was fantastic. The staff were lovely, and the food was delicious. Deserve 5 stars

Services is excellent. The food provided in Horizon Club was good and have a lot of variety for choose.

Very poor service and did not expect Shangri-La Hong Kong NO have a sense of service. I was in room with my family and I hear someone knocked the door around 17:00 o’clock evening and I went to open a door but House keeping one old lady open a room door without any permission. And that’s not a time for cleaning a room my rooms clean early in the morning ahh umm once she see me and she immediately close the door I felt hotel staff must have sense responsibility is very important to make sure guests have privacy. And also Hotel lobby service is very poor no one at lobby welcoming guest. And front disk service is ok.

The best location, great service and cozy atmosphere. Very pleasant and thinking about revisiting ＜3

5 stars accommodation with affordable price. You never go wrong with Shang experience even through the property already aged. Great location with walking distance to MTR station and attraction / shopping. Highly recommended

Our family had an unforgettable stay at the Kowloon Shangri-La! From the moment we arrived, the level of hospitality was exceptional. The check-in process was quick and seamless, and the staff was incredibly friendly and attentive, ensuring our stay was comfortable from start to finish. The rooms were spacious, well-equipped, and perfect for our family. We were impressed by the stunning views of Victoria Harbour and the cleanliness and comfort of the entire suite. The beds were incredibly comfortable, and there were thoughtful touches like extra pillows and blankets for the kids, which made our stay even more enjoyable. The hotel offered a range of kid-friendly amenities, including an indoor pool where our children had a blast. We also appreciated the hotel’s convenient location, with easy access to the MTR and being so close to many attractions, including the vibrant Tsim Sha Tsui district. Shopping, dining, and sightseeing were all just a short walk away. Breakfast at the hotel was a real highlight—there was a fantastic selection of both local and international dishes that catered to all tastes. The hotel’s team went above and beyond to ensure we had everything we needed, whether it was arranging a taxi or giving us helpful recommendations for family-friendly activities around Kowloon. Overall, we couldn’t have asked for a better experience at Kowloon Shangri-La. It truly made our family vacation in Hong Kong special. We highly recommend this hotel to any family looking for luxury, comfort, and excellent service. We can’t wait to return!

Wonderful experience at the hotel

Bellow my expectations in overall

The hotel is good big and convenient. The staffs are nice and patient

Like the hotel very much. They allow late check out at 2pm for free upon our request. Will stay again when back in HKG.

Kowloon Shangri-La offers an excellent location with stunning harbor view rooms that truly elevate the experience. However, the service left much to be desired, as some staff were unfriendly (rather rude), and the check-in process was particularly frustrating, with a 40-minute wait. Additionally, the hotel doesn't cater much to children, and the pool is quite small, which might be disappointing for families. While the views and location are a highlight, these shortcomings detract from an otherwise promising stay.

Very classic very high class hotel! But the buffet can improve