Renaissance Harbour View Hotel Hong Kong

Renaissance Harbour View Hotel Hong Kong recensioner

Renaissance Harbour View Hotel Hong Kong

1 Harbour Road, Wan Chai District, Hong Kong, ChinaVisa hotellinformation
Renaissance Harbour View Hotel Hong Kong
Renaissance Harbour View Hotel Hong KongRenaissance Harbour View Hotel Hong KongRenaissance Harbour View Hotel Hong Kong
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Gästrecensioner

9.2/10
Utmärkt
2053 recension
Verifierade recensioner
Läge och interiör9.3
Bekvämligheter9.0
Service9.2
Renlighet9.2
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Alla recensioner(2053)
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Fin havsutsikt(303)
Utsökt frukost(156)
Utmärkt för affärsresor(94)
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Ren pool(55)
Utmärkt pool(55)
Utsökt buffé(16)
Negativa recensioner(80)
Mr.Wise
Rum Queen med utsikt över trädgården
Bodde på juli 2025
Familj
14 recension
10/10
Enastående
Publicerades 9 aug. 2025
We had a wonderful stay in Hong Kong with our baby. The staff were exceptional—friendly, attentive, and went above and beyond to make us feel welcome. We were delighted to be upgraded to a spacious harbour view suite, which was immaculate and well-equipped, including a comfortable baby bed. The location was perfect for our needs, making it easy to get around the city. Everything about our stay was flawless, and we would happily return.
Översätt
Svar från boendet: 尊敬的賓客: 感謝您抽出寶貴的時間與我們分享您的住店體驗。萬麗海景酒店旨在為您提供舒適難忘的體驗，您的反饋對於我們非常重要，讓我們可以繼續在未來提供卓越的服務。期待在不久的將來能再次歡迎您回來。誠摯的問候， 陳沛堅 Quality Supervisor 香港萬麗海景酒店
Ho Yee Vivian
Rum Queen med utsikt över trädgården
Bodde på juni 2025
Par
13 recension
9.0/10
Utmärkt
Publicerades 19 juli 2025
Great service. Great location. Good room service food. Love that it share the pool with grand hyatt
Översätt
Svar från boendet: 尊敬的賓客: 我們非常感謝您對我們地理位置、泳池及客房送餐服務的讚賞。我們今後定必繼續努力，務求為每個客人提供更優質的服務。期待您下次的光臨。敬頌, 陳沛堅 Quality Supervisor 香港萬麗海景酒店
Thiam Hua
Rum Queen med utsikt över trädgården
Bodde på maj 2025
Affärsresenär
4 recension
10/10
Enastående
Publicerades 22 juni 2025
Very convenient location. Next to Expo MTR. Facing Harbour Bay, great for evening stroll or jog.
Översätt
Svar från boendet: 尊敬的賓客: 請接受來自香港萬麗海景酒店最誠摯的問候！很榮幸您能下榻我們酒店，亦對我們酒店各方面都感到滿意。希望在不久的將來能再次為您服務。敬頌, 陳沛堅 Quality Supervisor 香港萬麗海景酒店
Anne#04
Hamnutsikt Queen Rum
Bodde på apr. 2025
Ensamresenär
5 recension
10/10
Enastående
Publicerades 6 maj 2025
Absolutely loved my stay here! I booked it for the convenient location (you can reach 2 metro lines walking from hotel through the sky bridges, and the star ferry 😉 in no-time!) From the moment I stepped into the hotel and room, I was genuinely blown away. The space was not only luxurious but thoughtfully designed down to every detail, the bedding was clean and comfortable. I had breakfast included which I can recommend the choices are very diverse with slight changes each day. Staff was very polite and helpful! The elevator was fast and smoothly and I stayed during a vacation period, (I stayed on the 37th floor - 3 floors away from top level) This stay didn’t just meet my expectations it completely exceeded them. I can’t wait to return, need to save up but will be worth to stay again!!
Översätt
Svar från boendet: 尊敬的賓客: 感謝您抽出寶貴的時間與我們分享您的住店體驗。萬麗海景酒店旨在為您提供舒適難忘的體驗，您的反饋對於我們非常重要，讓我們可以繼續在未來提供卓越的服務。期待在不久的將來能再次歡迎您回來。誠摯的問候， 陳沛堅 Quality Supervisor 香港萬麗海景酒店
Awesome carel
Tvåbäddsrum med utsikt över trädgården
Bodde på apr. 2025
Reser med vänner
6 recension
7.5/10
Publicerades 5 maj 2025
Pool was great. Beds were hard. Room had a musky smell, but they provided an air purifier.
Översätt
Svar från boendet: 尊敬的賓客: 請接受來自香港萬麗海景酒店最誠摯的問候！很榮幸您能下榻我們酒店，亦對我們酒店各方面都感到滿意。至於您提及到關於房間氣味的問題，我們深表歉意。您的意見已與客房部團隊分享，我們會更注重細節避免在未來有相同的情況發生。希望在不久的將來能再次為您服務。敬頌, 陳沛堅 Quality Supervisor
Kathhoyan
Rum Queen med utsikt över trädgården
Bodde på juni 2025
Affärsresenär
1 recension
10/10
Enastående
Publicerades 8 aug. 2025
Trip for biz. Good location. Nice environment
Översätt
Svar från boendet: 尊敬的賓客: 請接受來自香港萬麗海景酒店最誠摯的問候！很榮幸您能下榻我們酒店，亦對我們酒店各方面都感到滿意。希望在不久的將來能再次為您服務。敬頌, 陳沛堅 Quality Supervisor 香港萬麗海景酒店
Gästanvändare
Hamnutsikt Queen Rum
Bodde på aug. 2025
Par
2 recension
6.0/10
Publicerades 17 sep. 2025
The front desk got our room type wrong twice and was very rude upon request to change for the second time. Absolutely unacceptable.
Översätt
Svar från boendet: 尊敬的賓客: 謝謝您花寶貴的時間和我們分享入住經歷。我們非常重視並與酒店管理團隊分享了您的體驗，對於這次體驗沒有達到您的預期深表歉意。我們今後將努力致力於提高服務質量，也希望您繼續選擇入住我們酒店。再次感謝您的反饋讓我們成長。敬頌 陳沛堅 Quality Supervisor 香港萬麗海景酒店
WynChayaa
Superior svit med king size säng och utsikt över hamnen
Bodde på aug. 2025
Affärsresenär
4 recension
9.0/10
Utmärkt
Publicerades 13 sep. 2025
Best hotel to stay for business in Hong Kong exhibition center. Life after the work is good enough in the vicinity. From Wanchai to Kowloon, it is convenient to take the ferry crossing from the pier nearby the hotel.
Översätt
Svar från boendet: 尊敬的賓客: 我們非常感謝您對我們地理位置的讚賞。我們今後定必繼續努力，務求為每個客人提供更優質的服務。期待您下次的光臨。敬頌, 陳沛堅 Quality Supervisor 香港萬麗海景酒店
Issinee
Rum Queen med utsikt över trädgården
Bodde på juli 2025
Affärsresenär
17 recension
9.5/10
Otroligt
Publicerades 5 sep. 2025
The location to hk convention centre is very close by. The hotel provided drinking water in the room.
Översätt
Svar från boendet: 尊敬的賓客: 我們非常感謝您對我們地理位置及房間飲用水的讚賞。我們今後定必繼續努力，務求為每個客人提供更優質的服務。期待您下次的光臨。敬頌, 陳沛堅 Quality Supervisor 香港萬麗海景酒店
Wing Hong
Rum Queen med utsikt över trädgården
Bodde på mars 2025
Familj
2 recension
10/10
Enastående
Publicerades 22 apr. 2025
Hotel is very clean and convenient. Staff are very helpful.
Översätt
Svar från boendet: 尊敬的賓客: 我們非常感謝您對我們地理位置及服務的讚賞。我們今後定必繼續努力，務求為每個客人提供更優質的服務。期待您下次的光臨。敬頌, 陳沛堅 Quality Supervisor 香港萬麗海景酒店
Ekaterina
Hamnutsikt Queen Rum
Bodde på juli 2025
Par
6 recension
10/10
Enastående
Publicerades 21 aug. 2025
One of the best places I’ve ever stayed. I love the room with the harbor view, open air swimming pool. i would definitely come back. Breakfast has good viriaty. The location is good, much better then overcrowded tsim sha tsui we stayed before. I think for Hong Kong is better to pay a bit extra then stay in 4 star. Good service for the money.
Översätt
Svar från boendet: 尊敬的賓客: 請接受來自香港萬麗海景酒店最誠摯的問候！很榮幸您能下榻我們酒店，亦對我們酒店各方面都感到滿意。希望在不久的將來能再次為您服務。敬頌, 陳沛堅 Quality Supervisor 香港萬麗海景酒店
Gästanvändare
Tvåbäddsrum med utsikt över hamnen
Bodde på dec. 2024
Par
5 recension
9.0/10
Utmärkt
Publicerades 6 feb. 2025
Lovely hotel with great views of HK harbour. A/C didn't work properly so had to get a heater in the room because A/C would only cool. Takes around 20 minutes each morning to get the lift for breakfast which was disappointing. We asked to use the stairs but weren't allowed as they were alarmed. Reception staff were excellent. The hotel seems to be booking a lot of mainland Chinese tours which were clogging the lifts and the breakfast room. Had to line up and wait for a table every morning. Not what you expect from this standard of hotel
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the lovely views of the Hong Kong Harbour during your stay. We sincerely apologize for the inconvenience you experienced with the air-conditioning in your room. Our team is currently looking into this matter to ensure that all rooms are properly equipped for our guests' comfort. Regarding the slow elevator service, we understand how frustrating this must have been, especially during peak times such as breakfast. We are actively working on improving the efficiency of our elevator service to provide a smoother experience for all our guests. We appreciate your kind words about our reception Ambassadors, and we will make sure to pass on your compliments to them. We are sorry to hear about the issues you encountered with the mainland Chinese tours affecting the elevator and breakfast room congestion. We are addressing this matter internally to ensure a more seamless experience for all our guests.Your feedback is invaluable to us, and we thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best regards,ELVIS CHANQuality SupervisorRenaissance Harbour View Hotel Hong Kong
Gästanvändare
Hamnutsikt Queen Rum
Bodde på juni 2025
Familj
1 recension
9.5/10
Otroligt
Publicerades 7 juli 2025
I recently stayed at this hotel and had a mostly positive experience. The check-in process was a bit slow, with only a couple of staff members at the counters, leading to a short wait. The service was mid—not unfriendly, but not particularly warm or efficient either. However, once I got to my room, I was pleased to find it very clean and well-maintained. The bed was comfortable, and the bathroom was spotless. The overall environment of the hotel was nice—quiet, with good amenities and a welcoming atmosphere. If they could improve the check-in efficiency and staff attentiveness, this would be a fantastic stay. Still, I’d recommend it for the cleanliness, good location and pleasant surroundings.
Översätt
Svar från boendet: 尊敬的賓客，感謝您抽出時間分享您的反饋。我們對您在入住登記時的體驗感到抱歉，特別是由於工作人員不足而影響了效率和服務熱情。我們將認真考慮您的意見，並努力改善這一方面。同時，我們很高興得知您對房間的整潔和設施的齊全感到滿意。我們會繼續努力提升整體服務質量，期待您再次光臨，享受更好的體驗。感謝您的理解與支持。敬頌, 陳沛堅 Quality Supervisor 香港萬麗海景酒店
CHANGSIK
Tvåbäddsrum med utsikt över hamnen
Bodde på maj 2025
Familj
3 recension
6.0/10
Publicerades 5 juli 2025
Room's condition was awful. Carpet smell was so bad that why we had to change our room. Staff's response was appropriated. But we do not recommend this hotel to our friends.
Översätt
Svar från boendet: 尊敬的賓客，感謝您抽出時間分享您的反饋。我們對您在入住期間遇到的問題深感歉意，尤其是房間的狀況和地毯的氣味。我們非常重視您的意見，並將立即採取措施來改善這些問題。我們會與我們的團隊分享您的反饋，以確保未來的客人能夠享受到更舒適的環境。我們希望能有機會再次為您服務，並提供更好的體驗。謝謝您的理解與支持。敬頌, 陳沛堅 Quality Supervisor 香港萬麗海景酒店
Young June Choi
Tvåbäddsrum med utsikt över trädgården
Bodde på maj 2025
Familj
1 recension
10/10
Enastående
Publicerades 19 juni 2025
Staffs in the front desk provided excellent service and staffs at lobby restaurant demonstrate kindness and attention to detail to serve customers.
Översätt
Svar från boendet: Dear Guest,Thank you for sharing your stay experience here!It gives us great pleasure to learn that our hospitality have made positive impressions upon your visit. Maintaining the quality of our service is one of our top priorities, and we will surely share your compliments with our service team. We look forward to welcoming you back soon.Kind regards,ELVIS CHANQuality SupervisorRenaissance Harbour View Hotel Hong Kong