Mini Central

Luckily there was an intercom telephone placed at the bathroom where i called the hotel management explain the case and asked for help.

Excellent stay, good air-conditioning, comfy beds and pillows, speedy check in and check out. New coffee shop in reception is great addition.

Value for money sometime last min booking at very low price but need some walking uphill from Central MTR station (10mins)

This is what happend why i cancel my booking but you never refund my booking even little bet so sad

The location is good. Rooms clean. The hotel lobby has a water dispenser which is very helpful since it is for free and water here in Hong Kong is very expensive. Service especially from the Filipino staff at the Front Desk is poor. Unwillingness to help and answer queries and seems like he does not know what he is saying. He kept us waiting for check out when there was a self check out counter that we discovered by ourselves. The Filipino staff never bothered to help us and was dismissive. Poor service attitude. Meanwhile, the Chinese lady at the Front Desk was helpful. We also encountered an incident where we got stuck inside the elevator on the 5th floor. It did not open and we had to wait for the fire men to force open the lift. It took some time for them to rescue us making us more exhausted after a long tiring day outside. Never received an apology from the Front Desk after the incident.

The location of the hotel is very convenient. The room is small but comfortable