AKVO Hotel recensioner

Svar från boendet: Dear Guest, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Scott HAU

Svar från boendet: Thank you for your feedback. I sincerely apologize that your recent experience did not meet your expectations.Due to new environmental policies announced by the Hong Kong Government, hotels are no longer permitted to provide single-use amenities such as bottled water. As a result, we have transitioned to providing eco-friendly alternatives to comply with these requirements.Thank you for your understanding. Scott HAU

Svar från boendet: Dear Guest, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location. We look forward to welcoming you back. Kind regards, Scott HAU

Svar från boendet: Dear Guest, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the specious room. We look forward to welcoming you back. Kind regards, Scott HAU

Svar från boendet: 感謝閣下抽空寫下好評,為我們點讚! 我們欣然得悉您很滿意在入住期間的住宿體驗,並發現我們房間寬敞。內裝時尚、乾淨、舒適. 位置優越, 處於交通便利的市中心. 您的評價是我們的最大原動力. 我們期待你下次的光臨! 謝謝. 侯家宇 營運經理

Svar från boendet: 感謝閣下抽空寫下好評,為我們點讚! 我們欣然得悉您很滿意在入住期間的住宿體驗。並發現我們房間寬敞。內裝時尚、乾淨、舒適. 位置優越, 處於交通便利的市中心. 您的評價是我們的最大原動力. 我們期待你下次的光臨! 謝謝. 侯家宇 營運經理

Svar från boendet: 感謝閣下抽空寫下好評,為我們點讚! 我們欣然得悉您很滿意在入住期間的住宿體驗,並發現我們位置優越, 處於交通便利的市中心. 您的評價是我們的最大原動力. 我們期待你下次的光臨! 謝謝. 侯家宇 客務經理

Svar från boendet: Dear Taurion, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the helpful staff. We look forward to welcoming you back. Kind regards, Scott HAU

Svar från boendet: 感謝閣下抽空寫下好評,為我們點讚! 我們欣然得悉您很滿意在入住期間的住宿體驗,並發現我們位置優越, 處於交通便利的市中心. 您的評價是我們的最大原動力. 我們期待你下次的光臨! 謝謝. 侯家宇 客務經理

Svar från boendet: Dear Guest, thank you for your comments. Your feedback is important to us and rests assured it will be addressed with our designated team to improve our service. We appreciate your sharing your concerns, and we look forward to your next visit for a much better stay. Kind regards, Scott HAU

Svar från boendet: Dear Guest,Thank you for your comment.Regarding to the hotel and booking policy, which we had explained the room was limited up to 2 people from Ctrip. As well as the signed register card upon your check in, Our staff had also reminded that the visitors shall be left on or before 11pm in order to reduce the disturbance of other guest. Our security team will only advise you to leave or pay after the deadline.As for your case, which are referred to the 2 bookings for a suite room and standard room, and stayed for 3 nights. Our collogues figured out that you had exceed the capacity for 4 people in suite room, and 3 people in standard room for all 3 nights. Furthermore, our staff had also found you had tried to breach the securities of both room by placing the keycard in front of the room, and block the room lock by paper barriers.Therefore, upon to the situation, our security staff had no choice to take extra eyes on your room as for the safety of our staff and other guests.Should you have any extra concerns regarding to your case, you are mostly welcome to reach us anytime.Best RegardsKenneth KwongHotel Manager

Svar från boendet: Dear Guest, thank you for taking the time to write a review. We truly appreciate your nice comments about our hotel location and the spacious room. We look forward to welcoming you back.Kind regards, Scott HAU

Svar från boendet: Thank you very much for taking the time to share your feedback following your visit to AKVO Hotel. Please accept my sincerest apologies that we failed to make a positive impression and did not meet your expectations. Please rest assured that your comments have been noted and I have reviewed this with the department concerned accordingly.Once again, my sincerest apologies for your experience and hope to have you as our guest in the future.