Nina Hotel Kowloon East

Nina Hotel Kowloon East recensioner

Nina Hotel Kowloon East

No.38 Chong Yip Street, Kwun Tong, Kwun Tong District, Hong Kong, ChinaVisa hotellinformation
Nina Hotel Kowloon East
Nina Hotel Kowloon EastNina Hotel Kowloon EastNina Hotel Kowloon East
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Gästrecensioner

4.3/5
Mycket bra
1668 recension
Verifierade recensioner
Läge och interiör4.3
Bekvämligheter4.2
Service4.3
Renlighet4.4
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Alla recensioner(1668)
Positiva recensioner(1576)
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Lätt att ta sig runt(171)
Stora rum(114)
Nära tunnelbana(106)
Vänlig personal i receptionen(33)
Utsökt frukost(21)
Har bott här flera gånger(19)
Utmärkt pool(12)
Fin havsutsikt(10)
Negativa recensioner(92)
Anonym användare
Blissful Zone
Bodde på dec. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 5 jan. 2025
After arriving at the hotel, check-in was smooth. Got the room quickly. The staff took the initiative to upgrade us to an executive floor suite. Very good experience The room is large and there are TVs in the bedroom and living room The bathroom is also very spacious Opening the curtains, I could vaguely see part of Hong Kong's seascape. The sheets are very clean Television also has different international channels. Can watch HBO etc. About 10 minutes from the subway station Transportation is 10 minutes convenient
Översätt
Svar från boendet: Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us, from our heartfelt services to the thoughtful room amenities. We will certainly share your compliments with the team, as it is what encourages us to perfect our services.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
Mr Ie
Blissful Zone
Bodde på nov. 2024
Affärsresenärer
20 recension
4.5/5
Utmärkt
Publicerades 3 jan. 2025
Location of the hotel is close to the Ngau tau kok mtr station , only have to go up and down the stairs, no escalator or lift, difficult in carrying heavy things . In industrial area , night time dark , nothing there . there’s one fruit seller selling fruit with very good prices , from hotel exit to left , nearby Mc Donald. One station further kwun tong MTR station a lot of activities, though nothing busy compared to Tsim Sha tsui or Causeway Bay .
Översätt
6/7
Svar från boendet: Dear guest, Thank you for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future. Ringo Poon General Manager
Anonym användare
Svit -Exklusiv tillgång till Nina Communal
Bodde på nov. 2024
Par
101 recension
4.5/5
Utmärkt
Publicerades 30 dec. 2024
Everything is fine there but I do think service can still improve a bit.
Översätt
Svar från boendet: Dear guest,Thank you for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
Si
Blissful Zone
Bodde på sep. 2024
Res med vänner
3 recension
5.0/5
Enastående
Publicerades 3 okt. 2024
Thanks so much again for the great hospitality by Holly and the upgrade to suite! I’ve always loved staying at Nina Hotel Kowloon East since its inception, been coming back here for more than 10 years now. The services are always excellent and the rooms are clean, highly recommend!
Översätt
Svar från boendet: Dear Si,Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us, from our heartfelt services to the thoughtful room amenities. We will certainly share your compliments with the team, as it is what encourages us to perfect our services. We hope that you enjoyed your stay and would appreciate if you could take a few moments to review your stay on Trip Advisor.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
Anonym användare
Blissful Zone
Bodde på aug. 2024
Affärsresenärer
61 recension
2.7/5
Publicerades 1 okt. 2024
Couple years ago this hotel (elan L hotel) used to be in tip top condition, but after Covid when it’s changed name to Nina, the quality dropped pretty drastically. Hotel room seems quite minimally maintained, especially the toilet where mould stains are quite obvious. Suggest to bring your own toiletries, the toothbrush toothpaste looks like some super cheap chemical paste, no longer using Colgate anymore. Staffs were not smiling most of the time, probably under staff or something. Do not recommend unless you’re there for the low price.
Översätt
Svar från boendet: Dear guest,Thank you very much for sharing your recent experience whilst staying with us.We are sorry to hear that you did not enjoy your stay to the fullest. All your feedback will be carefully taken into account and will be passed over to the related departments for improvement. Regarding in room toiletries, due to in compliance with the Hong Kong Government's Product Eco-Responsibility Ordinance, the distribution off disposable plastic toiletries is prohibited, therefore we have replaced some of these items with non-plastic alternatives as our standard guest supplies. We hope to have another opportunity to show you with marked improvement at your next stay in Nina Hotel Kowloon East. Thanks again for your candid feedback and we look forward to welcoming you back to Nina Hotel Kowloon East. With warmest regards,Ringo PoonGeneral Manager
Chung Lam
Bekväm zon
Bodde på feb. 2025
Ensamresenärer
8 recension
5.0/5
Enastående
Publicerades 7 mars 2025
The service that the employee provide for me is out of my expectation. I will recommend to my friends if they visit Hong Kong.
Översätt
Svar från boendet: Dear guest, Thank you so much for sharing your stay experience with us. We will certainly share your feedback with the team, as it is what encourages us to perfect our services. Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future. Ringo Poon General Manager
Joseph
Blissful Zone
Bodde på jan. 2025
Par
35 recension
4.0/5
Mycket bra
Publicerades 7 mars 2025
Good location, close to Metro & bus station. Roomy as compared to most hotels in HK. Will come back again in future.
Översätt
Svar från boendet: Dear guest, Thank you so much for sharing your stay experience with us. We will certainly share your feedback with the team, as it is what encourages us to perfect our services. Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future. Ringo Poon General Manager
Gästanvändare
Blissful Zone
Bodde på jan. 2025
Ensamresenärer
3 recension
3.7/5
Publicerades 18 feb. 2025
It is close to a metro station kind of away from downtown. About 30 minutes ride to downtown. The neightborhood is pretty local. There are some restaurants close by. It's clean but the wooden tabletops in the room is rough and scratchy so doesn't look very clean. The room is roomy with high ceiling.
Översätt
Svar från boendet: Dear guest,Thank you very much for sharing your recent experience whilst staying with us.We are sorry to hear that you did not enjoy your stay to the fullest. All your feedback will be carefully taken into account and will be passed over to the related departments for improvement.Once again, thank you for your time in sharing the comments and we do hope that we will have the opportunity to welcome you back.With warmest regards,Ringo PoonGeneral Manager
Gästanvändare
Blissful Zone
Bodde på jan. 2025
Par
10 recension
4.7/5
Otroligt
Publicerades 16 feb. 2025
This was my second visit and I stayed 3 days. Great location, close to mtr, many food choices around walking distance. Staff is helpful and room is neat and spacious, compared to other hotel room size in the same district.
Översätt
Svar från boendet: Dear guest,Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us, from our heartfelt services to the thoughtful room amenities. We will certainly share your compliments with the team, as it is what encourages us to perfect our services.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
Anonym användare
Blissful Zone
Bodde på jan. 2025
Res med vänner
4 recension
4.5/5
Utmärkt
Publicerades 8 feb. 2025
The room cleaner is very good, but the miss in the customer service center is very bad. They will not help you solve the problem, but will only find reasons and excuses to keep you from asking questions, and even look at you with strange sight.
Översätt
Svar från boendet: Dear guest,Thank you very much for staying with us recently and we appreciated your honest feedback.We are sorry to hear that you did not enjoy your stay to the fullest. All your feedback will be carefully taken into account and will be passed over to the related departments for improvement.We hope for another opportunity in the near future to welcome you back to Nina Hotel Kowloon East for a more enjoyable stay.Best regards,Ringo PoonGeneral Manager
David
Blissful Zone
Bodde på juli 2024
Affärsresenärer
3 recension
4.0/5
Mycket bra
Publicerades 15 aug. 2024
This is the second time I stay at Nina and it's a great place, rooms are big and comfortable. The pool while small, has a great view of the bay!
Översätt
Svar från boendet: Dear guest,Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us, from our heartfelt services to the thoughtful room amenities. We will certainly share your compliments with the team, as it is what encourages us to perfect our services. We hope that you enjoyed your stay and would appreciate if you could take a few moments to review your stay on Trip Advisor.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
Gästanvändare
Blissful Zone
Bodde på dec. 2024
Par
11 recension
4.7/5
Otroligt
Publicerades 3 feb. 2025
the staff was nice, got upgraded to suite which was cozy big with surprising bathtub and balcony that can enjoy the Victoria harbour view, overall is a superb staycation experience
Översätt
Svar från boendet: Dear guest,Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us, from our heartfelt services to the thoughtful room amenities. We will certainly share your compliments with the team, as it is what encourages us to perfect our services. We hope that you enjoyed your stay and would appreciate if you could take a few moments to review your stay on Trip Advisor.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
Anonym användare
Blissful Zone
Bodde på sep. 2024
Familj
1 recension
4.0/5
Mycket bra
Publicerades 26 okt. 2024
Good services, tidy and convenient.
Översätt
Svar från boendet: Dear guest,Thank you very much for your kind feedback.We were delighted to learn that you had a wonderful stay with us. We will certainly share your compliments with the team, as it is what encourages us to perfect our services.Thank you again for your patronage of Nina Hotel Kowloon East and we hope to have the pleasure of welcoming you back in the near future.Ringo PoonGeneral Manager
Gästanvändare
Bekvämt hörnrum i zonen - Exklusiv tillgång till Nina Communal
Bodde på nov. 2024
Familj
2 recension
3.0/5
Publicerades 31 dec. 2024
Hotel is good, but service - awful, ION staff and reception staff are not experts in hotel services
Översätt
Svar från boendet: We understand that your experience may not have fully met your expectations on this occasion. While it's unusual for us to receive comments like yours, we apologise for any inconvenience you experienced. However, the information provided is not sufficient for us to fully address your concerns. We kindly request that you share additional details with our Guest Engagement Manager. Your insights will help us improve and ensure a better experience during your next stay.Sincerely,Ringo PoonGeneral Manager
tansharon
Blissful Zone
Bodde på nov. 2024
Par
1 recension
4.5/5
Utmärkt
Publicerades 17 jan. 2025
Within walking distance to MRT. There was unexpectedly good food nearby. The water dispenser at the corridor was a great feature.
Översätt
Svar från boendet: Dear guest, Thank you very much for taking the time to share your wonderful experience with us! We were delighted to learn that you had a comfortable stay at Nina Hotel Kowloon East and you enjoyed the food and services we provided. It's our pleasure to create a relaxing experience for your stay. We look forward to serving you again soon! Ringo Poon General Manager