Modena By Fraser Hong Kong

The room is nice as expected from photo. All is good, I like it, would love to come back. I have no socket plug and the staff also lend me.

great location with great staff. Room was bit small but overall still great

The location was great and room was safe as pictures Highly recommended.

Hotel location is very convenient, near Tsim Sha Tsui MTR. Nearby Hotel has many eateries. The service staffs are friendly. The down point is that no amenities like toothbrush and toothpaste, but it's understandable. At least, it should provide drinking water.

Would have rated 0 for cleanliness if I could. Location is ok but that's everything. Bad smell of drain in the room. Very old & terrible cleanliness/hygiene. Was shocked to see blood on the provided towel - only explanation given by the staff is that they outsource the laundry so “these should have been washed”. Why blood then? AVOID!

I start with the positive, hotel location was fantastic, stone throw away from everywhere. Near to train station and many shopping & eateries. Room was OK size. After many experience traveling to Japan, any room sizes are acceptable 😅. Room comes with small pantry. With sink & microwave. Hotel doesn’t provide daily drinking water, and some basic toiletries necessities. Understand that was due to the govt regulations to curb usage of single use plastic. But in my opinion as a service industry, this regulation should not be a reason for a hotel to charge if a guest requires it. There are many ways to provide this instead of single use. They provided shower gel, shampoo & conditioner in a big refillable bottle. But only provide on small lotion for my 3 days of stay. Worse still when I ask for more, I was told to pay extra. Like hello? How does paying for lotion help curb the usage of single use plastic?! Why not provide a big bottle for my 3 days stay? If I paid for 3 nights stay shouldn’t I be entitled to get 1 small tube a day? Since a small tube is only sufficient for my one night stay for 2 person? I hate to say this but obviously this hotel is not prioritizing your comfort during your stay.