Novotel Citygate Hong Kong

Novotel Citygate Hong Kong recensioner

Novotel Citygate Hong Kong

No.51 Man Tung Road, Tung Chung, Islands District, Hong Kong, ChinaVisa hotellinformation
Novotel Citygate Hong Kong
Novotel Citygate Hong KongNovotel Citygate Hong KongNovotel Citygate Hong Kong
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Gästrecensioner

4.5/5
Utmärkt
1675 recension
Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.3
Service4.5
Renlighet4.5
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Alla recensioner(1675)
Positiva recensioner(1610)
Recensioner med foton/video(423)
Lätt att ta sig runt(320)
Praktiskt för shopping(288)
Nära flygplats(253)
Erbjuder upphämtning/avlämning(236)
Vänlig personal i receptionen(78)
Många matställen(32)
Utmärkt pool(27)
Fin havsutsikt(20)
Negativa recensioner(65)
Gästanvändare
Superior-tvåbäddsrum
Bodde på nov. 2024
Familj
1 recension
4.5/5
Utmärkt
Publicerades 28 dec. 2024
The facilities are a little bit old, so they need to update the decloration so that they have a competitive other new hotel because their location is good. Thank you for the services.
Översätt
Svar från boendet: Dear Guest:We very much appreciate your comments regarding your stay at the Novotel Citygate. Sincerely,Daniel WongAssistant Manager
Dali
Standarddubbelrum
Bodde på nov. 2024
Familj
1 recension
4.0/5
Mycket bra
Publicerades 29 dec. 2024
Big room and good location that is near malls with popular restaurants like HDL and Tao Tao Ju
Översätt
Svar från boendet: Dear Guest:We very much appreciate your comments regarding your stay at the Novotel Citygate. Sincerely,Daniel WongAssistant Manager
DinoExplorer
Standarddubbelrum
Bodde på dec. 2024
Ensamresenärer
31 recension
5.0/5
Enastående
Publicerades 24 jan. 2025
clean comfortable rooms, good service from the reception !
Översätt
EdiG
Standarddubbelrum
Bodde på okt. 2024
Par
6 recension
5.0/5
Enastående
Publicerades 18 nov. 2024
Novotel is always good 👍🏼 even though it's not new and the design is old-fashioned. The location is great. The room is spacious. The breakfast is as it should be in a hotel. There's only one drawback - why is it so dark in the corridor?
Översätt
Svar från boendet: Dear Guest:We very much appreciate your comments regarding your stay at the Novotel Citygate. Sincerely,Daniel WongAssistant Manager
VetaLiza
Standarddubbelrum
Bodde på sep. 2024
Par
10 recension
4.0/5
Mycket bra
Publicerades 2 nov. 2024
Quite convenient location. Shuttle bus to the airport. Nice pool area, but half of the day it's in shadow. For 150$ US per night, furniture is too old, room needs renovation.
Översätt
Svar från boendet: Dear Guest:We very much appreciate your comments regarding your stay at the Novotel Citygate. Sincerely,Daniel WongAssistant Manager
Artem
Superior-tvåbäddsrum
Bodde på sep. 2024
Affärsresenärer
5 recension
5.0/5
Enastående
Publicerades 13 okt. 2024
Ideal for visiting Asia Expo: Shuttle to and from Fair, near by metro and big Outlet, restaurants and different markets.
Översätt
Svar från boendet: Dear Guest:We very much appreciate your comments regarding your stay at the Novotel Citygate. Sincerely,Daniel WongAssistant Manager
Gästanvändare
Standarddubbelrum
Bodde på sep. 2024
Familj
3 recension
4.7/5
Otroligt
Publicerades 7 okt. 2024
Great one night transiting experience at Novotel Citygate! 5 mins to Promade where you can see airplanes take off! The hotel is connected to the Citygate outlet so absolutely convenient for shopping and dining. One disappointing moment was the breakfast buffet. I was expecting to have dimsum… but the food quality wasn’t what I was expecting. Noodle was the delicious though~
Översätt
6/7
Svar från boendet: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Citygate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mark Baje Guest Experience Manager
Aigerim T.
Standarddubbelrum
Bodde på sep. 2024
Familj
14 recension
5.0/5
Enastående
Publicerades 13 okt. 2024
Great premium serviced hotel in Lantau island and great location! ♥️ If you wish to travel to Big Buddha and manor it’s just 15 minutes walk to the funicular station. Hotel has direct access to outlet shopping center, so if you wish to get some good deals for lux brands and sports products, that’s the right place 🛍️
Översätt
Svar från boendet: Dear Guest:We very much appreciate your comments regarding your stay at the Novotel Citygate. Sincerely,Daniel WongAssistant Manager
Elaine Esq
Standarddubbelrum
Bodde på aug. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 6 okt. 2024
Nice hotel, accessible to the tourist spots, outlet mall and walking distance to MTR. Highly recommended! Thumbs up👍
Översätt
Svar från boendet: Dear Guest:We very much appreciate your comments regarding your stay at the Novotel Citygate. Sincerely,Daniel WongAssistant Manager
Kiyohime-sama
Standarddubbelrum
Bodde på aug. 2024
Ensamresenärer
10 recension
3.0/5
Publicerades 6 okt. 2024
The location of the hotel is convenient. But the property itself has not been maintained well and appears to be too old. Particularly, the air conditioners and the carpet in the room are very much mold smells.
Översätt
Svar från boendet: Dear Guest:We very much appreciate your comments regarding your stay at the Novotel Citygate. Sincerely,Daniel WongAssistant Manager
ExpatriateTravel
Rum Executive Premier(queen size-säng)
Bodde på juli 2024
Ensamresenärer
14 recension
5.0/5
Enastående
Publicerades 1 sep. 2024
Hotel provides shuttle bus from airport and is within walking distance to Tung chung mtr station. Plenty of restaurants inside the hotel and in the mall. Beautiful pool and fully quipped gym. Room was traditional in design well maintained and had a great view. Bed was comfortable .Staff is polite and helpful. The Lounge is a great place to enjoy the view and relax.Good choice if you want to stay closer to the airport. I like the environmental friendly features of the room
Översätt
Svar från boendet: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Citygate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mark Baje Guest Experience Manager
Florencia Layva
Standardtvåbäddsrum
Bodde på aug. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 2 okt. 2024
The room is good fairly clean Staff are very nice. We have a pleasant stay.
Översätt
Svar från boendet: Dear Guest:We very much appreciate your comments regarding your stay at the Novotel Citygate. Sincerely,Daniel WongAssistant Manager
Andrew09
Standarddubbelrum
Bodde på juli 2024
Familj
2 recension
2.2/5
Publicerades 23 aug. 2024
Seems like i went back to the 90s. The hotel room is old and broken, with stains. Socket is loose very dangerous. there is no socket or charger beside the bed very unfriendly. Also what you see in C trip in the picture is totally different. I feel SCAM. please refer to the picture
Översätt
6/9
Svar från boendet: Dear Guest,Thank you for taking the time to tell us about your experience at the Novotel Citygate I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel Citygate, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Mark Baje
Viney
Standarddubbelrum
Bodde på juli 2024
Familj
7 recension
5.0/5
Enastående
Publicerades 14 okt. 2024
Hotel location is awesome and breakfast is good and room size is good and staff is friendly and caring.
Översätt
Svar från boendet: Dear Guest:We very much appreciate your comments regarding your stay at the Novotel Citygate. Sincerely,Daniel WongAssistant Manager
liachantrip
Superior-dubbelrum
Bodde på juli 2024
Res med vänner
4 recension
5.0/5
Enastående
Publicerades 3 aug. 2024
The staff at reception very polite,the hotel connected to the mtr station.easy to access good view & I enjoy my good time with friends
Översätt
Svar från boendet: Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Citygate. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mark Baje Guest Experience Manager