Noah’s Ark Hotel & Resort

This place is well designed for family trip. Beds are quite big and animal dolls attracted to kids. Room is not controlled by inserting card and all amenities are in sales at 24hrs counter. One thing bothered me was a little loud sound from airplane during the night since it is quite close place to airport. We stayed only one night and will visit again soon to see Ma Wan in the future.

We stayed at the Cuddly Bear in London themed room, the room is well-decorated with good-view balcony. The reception staffs are quite nice. The gentleman staff as the greeter at the breakfast restaurant was very friendly and professional. Even though the buffet breakfast is not so good with very little choice, but he made our day! Love him! Only negative feedback is that I usually choose to stay in a hotel for my birthday celebration, and this is the first time ever I don't receive anything from the hotel, even though I emailed the hotel to let them know I will stay for birthday celebration with my family, so they are aware of it. Usually other hotels will try to do something for their birthday guest, like a small cake or late check-out, but this hotel doesn't provide anything. I understand that this hotel is more suitable for kids with lots of kid activities, but the birthday of an adult is also special and it deserves to be treated something even just a little for the birthday guest to be happy!

Hotels are meant to be easy for you to access everything especially when are away from the city. They dont have water in the room for complimentary so as amenities. Well i know the hotel wants to PROTECT the environment but common what are hotels for especially those away the busy area. It gets super hard and exhausting and compare to others the hotel isnt cheap its the average hotel price in Hong Kong. I really hope this improves this.