No.7 Moreton Terrace, Causeway Bay, Wan Chai District, Hong Kong, 999007, ChinaVisa hotellinformation
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1 natt
Gästrecensioner
4/5
Mycket bra
1434 recension
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Verifierade recensioner
Läge och interiör4.1
Bekvämligheter3.8
Service4.0
Renlighet4.1
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Negativa recensioner(116)
Gästanvändare
Superior-rum
Bodde på dec. 2024
Affärsresenärer
13 recension
3.7/5
Publicerades 10 dec. 2024
Location is in between of CWB and TH stations, there is a huge part at the opposite side of the hotel, great location.
Guest please be aware of some rooms may have very week wifi coverage, may impact the speed and connectivity of the Wifi services.
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Qlob
Superior-rum
Bodde på dec. 2024
Ensamresenärer
34 recension
4.0/5
Mycket bra
Publicerades 2 dec. 2024
I always find it very annoying when hotels do not provide toiletries. I had to go and buy my own toothbrush...
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Anonym användare
Superior-rum
Bodde på nov. 2024
Par
1 recension
4.0/5
Mycket bra
Publicerades 25 nov. 2024
Stayed here for 1 night only before going back to our home country. overall the place is okay — size is what you expect from places in Hong Kong. A bit small but okay to sleep in. The bathroom just needed a bit of fixing cause the water from the shower comes out to the toilet area.
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Svar från boendet: Thank you for staying and sharing your valuable comments. We are well aware of your dissatisfaction with the small details in the bathroom and we apologize for that. The repair issues you mentioned will be immediately escalated and prioritized, ensuring no other customers are affected. At the same time, we will re-evaluate hotel facilities, especially the design and functionality of bathrooms, and strive to do better in enhancing customers' accommodation experience. Thank you again for your feedback, we look forward to the opportunity to provide you with more satisfactory service.
Kikkeekik
Superior-rum
Bodde på okt. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 5 nov. 2024
I got the room on 27th floor and the view is so stunning. The room is not that big but enough for 2 people. Nice spot for travel around. Super near to the tram and bus stops. Staffs are friendly and helpful. I was very impressed.
Översätt
Svar från boendet: Thank you for your comments. We are pleased to hear your satisfaction with the room view and surrounding traffic. We will share your praise with the team to motivate employees to continue to maintain high standards of service. If you visit again in the future, we will further optimize the room selection and facilities, and look forward to bringing you a happier and more intimate experience with perfect services. Thank you again for your stay and valuable evaluation, and look forward to your next visit!
YVONNE
Superior-rum
Bodde på okt. 2024
Affärsresenärer
11 recension
3.7/5
Publicerades 9 nov. 2024
The hotel recently changed its name, so it’s best to mention the previous name for accurate drop-off directions. The stay was generally acceptable, with clean rooms and basic amenities. However, the bathroom is quite small, which might be a bit inconvenient for some. Overall, it’s a decent option with a few quirks to keep in mind.
Översätt
Svar från boendet: We really appreciate your feedback, it helps us to keep improving. For the inconvenience caused by the name change, we are working hard to ensure that all information is timely and accurate. Regarding the bathroom space, we fully understand that this may cause inconvenience to some guests, and are currently exploring optimization plans. Thank you for choosing to stay with us, hope to see you again and make your experience even better!
nitzer
Superior-rum
Bodde på okt. 2024
Affärsresenärer
9 recension
5.0/5
Enastående
Publicerades 14 okt. 2024
Everything is fine. Very nice hotel! Just want to inform that it’s not easy to find it. It’s located in City gates outlet building. So first you need to go up on the 3rd floor to reception and then take another elevator to your room. Just follow the signs and you’ll find it
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BJon
Superior-rum
Bodde på sep. 2024
Affärsresenärer
29 recension
5.0/5
Enastående
Publicerades 6 okt. 2024
The hotel room was comfortable and perfect for solo business travelers. The location is pretty good, with restaurants, convenience stores, and supermarkets within walking distance. The MTR is not far either. The hotel is quite modern, the service is excellent, and the rooms are compact but very comfortable. My experience was definitely above my expectations!
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Sherman
Superior-rum
Bodde på aug. 2024
Res med vänner
1 recension
1.5/5
Publicerades 17 aug. 2024
I don’t know how this hotel can be rated a 4 star. At best this should only be given a 3 star. I’ve stayed at this hotel for 6 nights in total and the experience is really not great. Mind you this is $100 a night on average.
1) lobby does not smell good and the carpet that welcomes you is literally filled with dust and dirt, if you can’t have it professionally cleaned regularly at least get a new one once every 6 months.
2) the lift was out of order for almost the entire booking period, there is only 2 lifts avail and the service staff uses the same lift to do house keeping, imagine having to fight for the lift in the AM. I empathize with the staff but it takes me around 10 mins every morning to get from 25th floor to ground floor.
3) the air condition on the floor while you’re waiting for the lift does not work, so you’re already sweating balls even before you head out. This is unacceptable.
4) they charge you 5HKD for water!! This is a 4 star hotel and they don’t provide you water in your room?!
5) the lobby is in a mess and boxes of documents laying everywhere
6) they only provide you with 2 disposable toothbrush in the morning and come to clean your room once a day, if you miss the AM timing they won’t clean your room twice, what a pressure to wake up innit?
You’ll be better off taking your monies to any nearby hotels and I’m sure it’ll be better than this one.
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DanCan99
Superior-rum
Bodde på juli 2024
Par
25 recension
3.7/5
Publicerades 17 aug. 2024
This is a super small hotel room. The bathroom is super small. And they have no fridge in the room.
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JConrad
Superior-rum
Bodde på juli 2024
Ensamresenärer
59 recension
4.0/5
Mycket bra
Publicerades 13 juli 2024
The rooms as tiny,
It's located across the street
from Central Library and Victoria Park
at the side skirts of Causeway Bay.
Easily accessible by bus, tram and MTR.
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Gästanvändare
Superior-rum
Bodde på dec. 2024
Affärsresenärer
1 recension
2.7/5
Publicerades 10 dec. 2024
The hotel staff are very welcoming, attentive and helpful for the most part. The hotel is average, the size of the room/ bathroom is extremely small. I stayed one night, the views were the best part of the hotel. Although I’m grateful, I would keep looking if you plan on staying longer for comfortable stay.
I did have an incident where my taxi to Central Pier 9 cost $63 HKD and coming back my taxi changed the meter and charged me $183 HKD returning to my hotel, within the same distance. There was a language barrier so I asked to taxi driver to come to the lobby for better translation. There was a big difference in pricing and I felt taken advantage of. The ladies at the desk weren’t comprehensive and insisted it was another location.
Overall, for one night as an African American woman traveling solo for business it was fine.
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Gästanvändare
Superior-rum
Bodde på okt. 2024
Par
2 recension
3.7/5
Publicerades 4 dec. 2024
Good location
Översätt
buks
Superior-rum
Bodde på juni 2024
Ensamresenärer
45 recension
3.2/5
Publicerades 10 juni 2024
Room is small. Bathroom is small and tight (not ideal for a big person). A decent hotel overall
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Franklin
Deluxerum
Bodde på maj 2024
Annat
1 recension
2.7/5
Publicerades 30 maj 2024
Cleanliness & Maintenance should be of utmost importance for this hotel (Max.2-3 Stars). Compared to the recent visit to Rosedale nearby, I got 27th Floor Victoria Park+Sea View, I can only get a 5th Floor Building View (much Smaller Room, less Tidy Facilities). Rosedale offers a much better Cost-Benefit Ratio, I think Metaplace should be priced at the max. $300-$350 only!
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Gästanvändare
Superior-rum
Bodde på nov. 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 3 dec. 2024
Both myself and my wife were very happy with the location and the room was just right for us.
A queen size bed and a shower and toilet that were ample for our needs.
A good selection of restaurants were a ten minute walk away while buses and trams were close by.
The MTR underground was around a ten minute walk in the direction of North Point.
Would we stay there again?
Most definitely.