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Verifierade recensioner
Läge och interiör4.5
Bekvämligheter3.6
Service3.9
Renlighet3.9
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Mi _OuO
Enkelrum
Bodde på okt. 2024
Ensamresenärer
1 recension
2.0/5
Publicerades 8 nov. 2024
Honestly wasn’t expecting much for this price, but how trashy the room was just blew me away. It said shared bathroom for a single room and I was fine with it, but when I arrived there, the room looked nothing like the photos? Like, surely that’s catfishing. Photos of the room depicted a single bed, but when I arrived there, all I got was a bunk bed? With a suitcase and plenty of trash on the second bunk? The shared bathroom also had rust and dirt everywhere. If you have a bit more money to spare, please don’t go here, it’s not rlly worth it, even if for it’s price/location.
Översätt
6/7
Svar från boendet: Dear guest, we sincerely apologize for your bad experience. We were not able to provide you a high-quality room due to peak season and limited rooms. This was a management error on our part and we are very sorry. We are cultivating a team of young receptionists to sincerely serve every guest, strive to meet the different needs of guests, and advocate that guests can stay at ease and have fun. If you have any needs, we will do our best to help you! Once again, we are very sorry for your stay experience. We hope you will book a room with us again and give us a chance to apologize. We will prepare a better room for you! --Melisa
Gästanvändare
Standarddubbelrum
Bodde på aug. 2024
Par
1 recension
1.7/5
Publicerades 12 sep. 2024
Terrible Experience – it feels like a scam
I would not recommend this hotel to anyone. The photos of the rooms with shared bathrooms look nothing like what is advertised online. This is blatant false advertising. These rooms are filthy, with a strong unpleasant smell. It's obvious that the only thing cleaned are the bed sheets; the rest of the room is untouched. The air conditioning leaked constantly, making the room even more uncomfortable.
When we approached the reception to explain that the room looked nothing like the pictures, the man at the desk tried to turn the issue back on us. He said that small rooms are just the norm in Hong Kong, "and we aren't used to that". Let me be clear – the size of the room is not the problem. We camp and we are used to low-budget accommodations. We don't need big rooms or luxury. The real issue here is the false advertising and the complete lack of cleanliness, but the receptionist refused to acknowledge that.
In the end, we had to pay extra to upgrade to a better room. On the day of checkout (which is at 11 AM), the cleaning lady knocked on our door at 10:40, asking to check-out. We told her we were getting ready to go, but once the door was closed, she shouted "15 minutes!"
I've never experienced such a scam and poor treatment at a hotel before. Save yourself the trouble and pick one of the many other options in Hong Kong. This place is not worth it.
Översätt
Svar från boendet: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Although all photos are taken in our rooms, not every guest will get the room they wanted due to the rooms' availability. Meanwhile, we are sorry that our front desk staff may misunderstood your request. We always put our guest at the first place. It is our guest's own choice to upgrade a room or not. Our hostel keeps up with the world's trends and advocates environmental sustainability, changing bed linen and bedding every three nights, insisting on one change for one guest. If you have special needs, please find our front desk staff for assistance. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to your visit again! --Melisa
Shana Miranda
Standarddubbelrum
Bodde på okt. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 23 nov. 2024
With AC
Hot and cold shower
Översätt
Gästanvändare
Standarddubbelrum
Bodde på dec. 2024
Ensamresenärer
3 recension
4.5/5
Utmärkt
Publicerades 2 feb. 2025
Ok. For the price. Only wish it had continous hot water straight from the pipe and not the wall mounted heater
Översätt
Anonym användare
Enkelrum
Bodde på apr. 2024
Ensamresenärer
3 recension
1.7/5
Publicerades 28 maj 2024
Dishonest owner.
1) They won’t update SINGLE ROOM to SINGLE ROOM WITH SHARED BATHROOM on their booking site.
2) once you reached there, they’ll ask to upgrade your room with shared bathroom to room with bathroom attached. And you can only pay cash for it.
3) Some travellers received so called ‘free’ upgrade when I asked, solely because they complained about the hostel’s indirect scam game.
This is the worst, extremely dishonest.
Översätt
Svar från boendet: Dear guest, thank you for your comment. Our standard rooms do not have individual restrooms, which you can find out by looking at the details of the room type when you make your reservation. Therefore, the staff will suggest you pay more money to upgrade to the room when you check-in. You are free to choose whether to upgrade or not. We definitely won't scam or cheat or guests. This is a serious accusations and we won't take this.
Yassmine Gharbi
Enkelrum
Bodde på apr. 2024
Ensamresenärer
13 recension
3.2/5
Publicerades 22 maj 2024
They scam you the minute you check in. The receptionist charged me for extra money as he said to improve my room and give me better one. And asked me to record a video recommending the place for other customers.
Översätt
Svar från boendet: Dear guest, thank you for your comment. Our standard rooms do not have individual restrooms, which you can find out by looking at the details of the room type when you make your reservation. Therefore, the staff will suggest you pay more money to upgrade to the room when you check-in. You are free to choose whether to upgrade or not. We definitely won't scam or cheat or guests. This is a serious accusations and we won't take this.
Gästanvändare
Standarddubbelrum
Bodde på jan. 2025
Ensamresenärer
1 recension
5.0/5
Enastående
Publicerades 1 mars 2025
Lovely service and free room upgrade! Great staff and clean place
Översätt
Azaa13
Enkelrum
Bodde på okt. 2024
Ensamresenärer
14 recension
4.5/5
Utmärkt
Publicerades 4 nov. 2024
I didn’t expect much even i was bit worried after booking hotel i checked reviews and it seemed negative.
When i arrived it was actually better than I expected. You can keep your luggage for free.
Owner sort of upgraded my room from shared bathroom to private bath room. I am very delighted to accept.
Room is confined and small, but that is expected in this area also with this budget. I am happy that I received good value.
Översätt
Anonym användare
Standardtvåbäddsrum
Bodde på mars 2024
Affärsresenärer
4 recension
4.5/5
Utmärkt
Publicerades 7 apr. 2024
The hotel location is in city center near tourist eara, bus metro, shopping
Hotel is very clean
Service is good
Price is cheap
Översätt
Svar från boendet: Tsim Sha Tsui is the center of Hong Kong, with convenient transportation, and location, hostel building downstairs is the MTR station, so to go to any place in Hong Kong is very convenient - a few minutes walk to the Victoria Harbor, and behind the building is the ultra-busy shopping mall Harbour City, take the Star Ferry can be across the sea to the Hong Kong Island, so it has become a lot of tourists of choice. We live in a hostel, which can not be compared with a few thousand-a-night hotel, but the hostel downstairs drugstore, bear cookies, food, and convenience stores are available, as a hostel, we are very highly cost-effective, tourists can also save some of the cost to spend on food and shopping, and I hope to leave a pleasant impression of your trip ~ --Irene
lamchungfan
Enkelrum
Bodde på aug. 2024
Ensamresenärer
14 recension
4.5/5
Utmärkt
Publicerades 1 okt. 2024
You get what you pay for.
Although a word for advice for future guest, don’t search for the listed location on any of “map” app. It always leads you away from the actual location.
Instead just search for Mirador Mansion.
The staff was friendly and helpful.
Översätt
Gästanvändare
Standardtvåbäddsrum
Bodde på jan. 2025
Ensamresenärer
2 recension
4.0/5
Mycket bra
Publicerades 5 mars 2025
Cheap, but compared to price in hongkong really good.
Översätt
Gästanvändare
Standard fyrbäddsrum för familjer
Bodde på dec. 2024
Familj
4 recension
5.0/5
Enastående
Publicerades 7 jan. 2025
nice hotel and the receptionist is also very accommodating:)
Översätt
Anonym användare
Enkelrum
Bodde på aug. 2024
Affärsresenärer
38 recension
4.0/5
Mycket bra
Publicerades 6 sep. 2024
Very good. Convenient location and reasonable price. Bed is clean and tidy. It is great.
Översätt
Svar från boendet: Dear guest, thank you very much for your favorable comments about our hostel. Our hostel keeps up with the world's trends and advocates environmental sustainability, changing bed linen and bedding every three nights, insisting on one change for one guest. If you have special needs, please find our front desk staff for assistance! Thank you for choosing us and we hope you will come back again! --Melisa
Merich
Standardrum Trebäddsrum Familjerum
Bodde på juni 2024
Res med vänner
2 recension
3.5/5
Publicerades 20 aug. 2024
It worth its price. Location on the map is really good. But you need to know that overall this house itself is moldy and has a lot of enterprises and people inside, plus it is close to Chungking express, which is cool, but I would not call it safe enough, especially for girls at night. In the room you have everything you need to just sleep there, but conditions and interior just meet the cheap price. It’s okay for staying with friends on a low budget for a sleep, but if you travel alone I would recommend to search for other options.
Översätt
Svar från boendet: Dear guest, thank you very much for your kind comment. Our hostel is located in the Mirador Building, which was built in 1959, has been more than 60 years old, may be relatively old in appearance, with traces of history, but the interior is absolutely safe, elevators, security, monitoring are readily available, please rest assured to stay~ Our check-in time is from 15:00 to 23:00, if you arrive late, please contact our staff in advance to register for a smooth check-in~ We look forward to seeing you again and wish you a pleasant journey! --Melisa
ReVPanda
Enkelrum
Bodde på maj 2024
Ensamresenärer
12 recension
5.0/5
Enastående
Publicerades 24 juni 2024
Amazing location and the friendliest staff. The man who received me allowed me to upgrade to a room with window and private bathroom for a discounted price. The hotel is close to bus stations, metro station and ferry pier. Right in the middle of Tsim Shui Tsa district. Totally recommend.
Översätt
Svar från boendet: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to seeing you again and wish you a pleasant journey!--Irene