The Mercer recensioner

Location is the best. The hotel is small. The elevator is being repaired.

Well located serviced apartments. Spacious rooms.

Conveniently located, comfortable hotel just a few minutes walk from Hong Kong station if you're coming into town from the airport. Rooms are relatively large and nicely appointed with a work desk, fridge and kettle with a small selection of tea and coffee samples. There's no bottled water but there's a 7/11 just a minute's walk from the foyer. Best of all, you're surrounded by a plethora of cafes and restaurants to suit all budgets.

These are serviced apartments - I had the one bedroom executive and it was really great: separate lounge, kitchenette with coffee machine, fridge and microwave. Really comfy bed and great en suite. I've market down on facilities because of the serviced apartment nature: there's no bar/restaurant, though plenty in the very near vicinity. There's no pool (in case you see that one photo on trip advisor!).

Service was absolutely terrible. Had 2 big luggages and 3 bags, the service staff did not even bother helping. Really disappointing for the price Location was good though Room was decent, leaking shower though

Such a nice spot, it’s just so great, really loved it here. Will recommend.

Location is all right, 5 minutes walk from bars and restaurants although it looks isolated. 2 minutes walk from the subway station. The rooms are not what is shown in the pictures at all. They are outdated. For this price there are much better options. Not suggested

Comfortable room size, comfortable bed, comfortable stay. Cleanliness of shower and lounge can be improved.

Great location nd hotel. Best rooms in Hong Kong for the price point.

The executive room is exceptionally clean. It smells good too. Location is convenient as well only 5 mins from MTR station. It has a laundry room on the 2nd floor which free of charge. But you will need to buy detergent at front desk or prepared by yourself. Highly recommended!

Good location, good room and bed. Near metro station, fantastic staff.

All are excellent - ideal location, friendly, clean and spacious.

Great location, surrounded by a lot of nice food and walking distance to central shopping area too.

After two weeks in mainland China we were disappointed not only by the lack of amenities at the hotel but also the service. Unfortunately the Hong Kong government no longer permits bottles of water - however this still doesn’t mean the hotel couldn’t provide bottles of boxed water or be a little more creative with its solutions.  In the room itself we had two small towels- no additional towels for hand, and no face towels. The shower curtain is material and a little old / gross. What was most surprising was the service. Checking in at 8pm on a Friday evening we asked for a recommendation for a spot to eat in the area. She assured us multiple times we would find absolutely nothing open except for McDonald’s. For a hotel of this quality we were surprised by the lack of any knowledge whatsoever by the staff, but also a little disgusted by the recommendation.  If you want a better impression of Hong Kong I would advise looking elsewhere.