Yesinn @YMT Youth Hostel

特別次，特別差勁，特別吵，門外什麼聲音都能聽見，隔壁打呼嚕也能聽得見，店家也不管，這家價格也不便宜，真的不推薦訂這家，希望大家擦亮眼睛，

住過有史以來體驗感最差的酒店，首先服務態度冷漠就不説了，我們下午三點辦的入住，剛住進去不到一個小時，突然有人拿房卡刷開了我們的房門，當時衹有我媳婦一個人在房間裏睡覺，受到了很大的驚嚇，再半個小時之後又有人敲門試圖進入我們的房間，還好我媳婦把房門反鎖了才保證了安全。瞭解後我和媳婦一起去前台想了解下情況，前台的態度非常蠻橫，開始説不知道怎麼回事，後來再問她竟然説是為了拿房卡試我們的房門好不好使，又説第二次是要給我們維修電視，這些都是在我們不知情並且沒有提出響應要求的前提下酒店私自行動的。並且前台的態度非常蠻橫，説我們要是覺得不安全可以報警，並不覺得自己做錯了什麼。在我們一再要求得知真相的情況下她把我們帶到了一個小屋，並叫來經理和我們溝通。經理的態度也是很敷衍，一直再推卸責任，最後竟然説衹要我們不掛請勿打擾的牌子他們酒店人員是可以隨意進入我們房間的。對於他們的解釋和態度我非常的震驚和憤怒，及時和攜程做了溝通，在攜程的幫助下商家也始終不願承認自己的過錯，連我要求的正式道歉都無法做到。對於這樣的商家真的很無奈和憤怒，但也感謝攜程為我維權所做的努力。希望大家能避坑這樣的無良商家。

GOOD LOCATION ROAD NETHAN 1MIN FROM THE HOTEL THE BUS TO AIROPORT A21 N20 34.6 DOLLARS

Thankyou for the traumatizing experience during the stay in Yesinn Hostel :) Yes that is the police, I called them because I LOST MY PHONE and ALL MY CASH in this hostel exactly in the room And I’m sure it happens in the room because I still have my phone in the morning and even still use it. I’m pretty sure I lost it while I’m in the bathroom because after I back from the bathroom and yeah my phone is gone Along with all my cash from my wallet. Not even just my phone and my money, few days ago before I lost my phone, I also lost my underwear :) hahaha yes underwear along with the hanger too (like ***?) First of all, I do reach the reception to make the report of my missing phone. But the hostel really did a bad job handling this. They just don’t help me at all I want to check cctv they said they can’t because its off day and maybe I can only get it tomorrow like what hello? I miss my phone and you will update me tomorrow? The theft will be go farther away. Anyway they just don’t help me, assist me what to do, not even the basic thing help me to call police so I have to call police by myself. So yeah I’m solving this problem alone. Shortly, after all of my things is missing, I have no courage, I have no trust anymore to stay in here. So at first I want them to upgrade to private room but they said I have to pay more money :) yes they gave discount but I still need to pay. Excuse me? I lost my phone and all my cash IN YOUR PLACE but I still have to pay money hahaha funny. Although yes I know my things are being stolen is not directly the hostel’s fault but I’m very dissappointed at their service that wasn’t giving their all to help me solve this. They even gaslighting me said that ‘We have lockers, traveler should be responsible for their own things’ Oh yes I do, before I left the room I always put my important things to the lockers. So whenever I went to the bathroom, so I have to bring all my stuffs to bathroom too? How about my underwear? Need to put it in the locker too? I just want your assistance to help me but they didn’t help anything. Honestly if I lost it in the room, the suspects is pretty narrow, my other 2 roommates + cleaning service that clean my room but they don’t even bother want to investigate. I was in your hostel for 13 days thats pretty long stay and this is how your service? Beside my case, I will talk about the room, all of the things are very old. Old its okay but its also dirty especially the bathroom that I’m disgusted to touch everything even to step on the bathroom floor. Why? Because especially the shower room, pretty sure they never cleaned it like scrubbing it. Molds everywhere, curtain is dirty. They did clean it everyday but only take the trash + clean the toilet and just not cleaning the shower room, hair is everywhere. Also for the bed’s curtain its not FULLY COVERED that people still can saw us sleeping from outside and yes probably this is one of the reason too my things can be stolen :) It’s not fully covered, people can saw my things so yeah here come the bad motive from other people. Since I’ve been staying for more than 1 week, people already now my things + my routines so yeah. So in conclusion, IT IS NOT RECOMMENDED TO STAY HERE. If you are reading this, this is a sign for you to stay away from staying at this hostel.

Absolutely will never stay at this place again. The area is sketch. I have been in co ed rooms before and NEVER have I had to clean up piss on a  toilet seat several times in five hours. The normal courtesy was just not done then there was slide in the bathroom. The males I was sharing with extremely funky. Then when trip.com try to help me with getting a refund the hostel said they would give me a room after the fact. The person who works there at night, said that he was not a worker, but just security. Place is disgusting. Choose a new place.

The building's location is easy to find, the receptionist is friendly, and it's very close to the MRT and Bus Stop (A21 and N21) for access to the airport.