Premier Inn Honiton

Having pre-purchased a meal deal, I went to the restaurant at 6:00pm, only to be informed that the earliest available dining slot was 8:00pm. I accepted this and returned at the designated time, placing my order for soup to start and a burger for the main course. After waiting 43 minutes, my starter still hadn’t arrived. At that point, I decided to cancel the order and informed your staff that the service was unacceptable. I then had no choice but to go to the nearby BP garage for a meal. The staff member there mentioned that the restaurant frequently struggles with kitchen staffing, which suggests this is an ongoing issue rather than an isolated incident. This level of service falls far short of what I would expect from Premier Inn. As a result, I am seriously reconsidering using your restaurants in the future—and quite possibly your hotel chain altogether.

Used this Premier inn as a halfway overnight stay whilst on our way for a family holiday in Cornwall with 2 small children. The staff was nice & warming also very helpful & the hotel room was clean & comfy ( apart from the pillow i had). Food was lovely & breakfast plentiful but be warned unlike other premier inn resturants this one doesn't except blue light discount even though its a Thyme restaurant which should, if I'd know before hand I would of taken thd upgraded meal deal & saved myself quite a bit of money.

Comfortable and quiet hotel on the edge of Honiton. Usual excellent mattress leads to a great night's sleep. Easy to find just off the A303 at the south end of the town. Right next to an Aldi, Lidl and petrol station. Pleasant staff on arrival and departure. Large free car park is a bonus.

We stayed for 5 nights at this premier inn and would like to give very high praise to Kieran who looked after us from the minute we got there until the day we left. He was so friendly and helpful and could not have done enough to help us. We give him very high praise, especially as they seem very understaffed so he was having to do everything from checking people in, serving at the bar, waiting on tables and even cooking breakfasts some mornings! I would say they definitely need more staff there to relieve the pressure on the existing staff. Jayne was very lovely, friendly and helpful too, in fact everyone there was so praise to all the staff there.

Excellent accommodation and great value. Good breakfast and free parking. Can't fault it! We arrived in the afternoon on a Sunday. Speedy check-in and warm welcome. Easy walk into the high street where there are pubs, restaurants and shops

I was checked into a room (103) that had not been serviced. I complained and was moved or room 3. All OK, I went out for dinner and found all my things had been moved to room 4. I was very upset and told somebody else was needed room 3. Not happy at all with the experience and invasion of privacy. I am sure whoever moved into room 3 would not have been happy that I had used that room part of the evening.