William
20 februari 2024
The checkin lady’s attitude is terrible and I was charged an extra USD120 per day for my eight days’ trip because our son decided to join at the last minute and we have booked two twin beds room so no extra bedding is needed and I think it should be OK. However, the hotel is so hostile and insists the outrageous charge saying that I have booked for two persons. This is the first time I experienced this from a hotel.
The breakfast was also one of the worst I’ve tried in a Marriot group hotel with very bad service and food.
Security was also bad and anyone can go to any hotel floor without the need of a room card which is very rare in a 5 star hotel. My wife was very scared to go out alone through the long and winding corridors!
Charging USD55 per day for parking is a rip-off.
Except the location, nothing is good
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