Gästanvändare
18 oktober 2024
FIR Lodged against the Vedam Resort My wife who was carrying my 11 month old child and also recording video of the conversation with the manager of the resort was also beaten by the BOUNCERS employed by this pathetic resort They install CCTV everywhere but the guests cannot record their behavior on camera. Thanks to the skinny staff in the resort who actually was a decent human being and saved my life from the bullies at the resort. We had booked 4 rooms and instructed ground floor rooms for all. 3 rooms we got at 2.15pm even though during booking we were told that rooms shall be handed over by 12. 1 of the room was on the 1st floor and the stairs were broken. We asked for replacement. I went to see the replacement room and sensed that AC was not working. The skinny staff told me it is working and forced upon me the room. After sometime when cooling did not happen they send electrician multiple times and concluded that AC was faulty. At 7.07 pm we were given another room. In the morning of 13th October we found that the geyser was not working and we called the staff multiple times but nobody came to help us. Finally we took our 11 month old son to our friends room which was very far due to frequent changes for a bath. In my friends room door lock was broken which was fixed at 8.30 pm in the night. When I was confronting the manager with my issues post payment, this was how I was compensated for the harassment by being beaten up by 6-8 BOUNCERS. Anyone going there be ready to be intimated and beaten up and insulted by these GOONS.
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