TownePlace Suites Hopkinsville

A nicely appointed Towneplace level hotel. The staff was friendly. I thought the breakfast was particularly good...the bacon was delicious and the bagels were better than your average hotel bagels. The water pressure, however, was weak. My bathroom sink needs maintenance attention...its pressure was so low. The shower was manageable but still disappointing. We can save the planet in other ways...there is no water shortage in southwestern Kentucky...crank up the water pressure or remove any restrictors.

Excellent service and room! We arrived a little late and the lady up front greeted us and was very friendly and helpful. The pool was magnificent and our room clean and beautiful. Eating breakfast this morning and the head of maintenance walks up, introduces himself then proceeds to ask about our room and if we had any issues. Who does that?! That blew me away and just went above and beyond in customer service. We travel and always try to stay at a Marriott. Never have we ever been approached by maintenance asking such a simple and customer oriented question. I have selected this place as a favorite and we WILL be back. Excellent location and service, thank you.

We were driving through a snow storm last night and as Marriott Titanium Elite Members called the hotel to book a room. They are a pet friendly hotel but charge a very unreasonable fee for pets of $125 for a night! We requested the female staff on the phone if they could make the pet fee a bit reasonable as our pet was a small Yorkie (5 lbs) and we would check out early morning. She said they could do not anything. We then checked into Choice Hotel Sleep Inn at Manchester and very glad we did! Too bad Marriott does not appreciate their loyal costumers!