Howard Johnson by Wyndham Houma

It’s a beautiful hotel the stay was amazing and I would recommend it to anyone can’t wait to go back next month.

I’m not sure where to begin but I’ll start with the black mold. It’s everywhere inside and out. The entire place was just nasty. The floor in the room hadn’t been vacuumed, much less cleaned. The bathroom was unclean, the towels and wash cloths were stained, and the lavatory had been broken and glued back together. We had issues getting into our room. Every time we left the room we had to get the front desk (if you could find anyone) to get us back into the room. Locals told us the place is more of an hourly rental type place.

I booked this stay two weeks ahead of time. Only to arrive and find out I’d been canceled but the hotel appeared empty. I was forced to rebook for almost double my original rate. I was not happy!

Dirty towels in rooms no housekeeping no breakfast smells like **** bad dirty all together no pool everything broke no water pressure

This place was absolutely horrible. Filthy horrible customer service (Lindsey). Pool not working, had to change rooms 3 times

If you're interested in saving some coin stay here... minutes from everything The pool was out of order for the summer but we had a jacuzzi room so it worked out...

I needed a place to stay due to family emergency. I found a deal online. But not what I hoped for. We did get to sleep.

One week before my 16 April reservation I canceled and received a confirmation including a cancelation number. On 17 April my credit card was charged for the full amount of the reservation which was canceled. I called the front desk for three days which all went unanswered. Corporate Wyndham then told me to call the front desk. Corporate Howard Johnson corporate transferred me to the front desk which was answered by a rude clerk. She would not resolve the situation and after she gave me an email contact to an accountant she hung up on me. I emailed the accountant and have not heard back from anyone in a month. My VISA card never removed the charge. My next step is to contest the charge and then never stay at a Howard Johnson hotel ever again.

When our company confirmed a price quote over the phone, arrived Friday, April 12, 2024, only to be treated very rudley by the desk clerk. She was told about our special rate but Charged our credit card for $115 per room for 4 rooms. When she was address about the charge she wrote down a email and slapped it on the desk saying " If you want a refund, contact them on this email!' What over $500 now tied up on our credit card, and no telling how long they will take to respond or get our refund!! We do not recommend staying at this hotel!! Unless they address the clerk and fix the refund policy!!! Bad experience for the first time there. And NO we didn't stay there either!!