Park Grand Heathrow

Park Grand Heathrow recensioner

Park Grand Heathrow

449 Great West Rd, Hounslow, TW5 0BU, United KingdomVisa hotellinformation
Park Grand Heathrow
Park Grand HeathrowPark Grand HeathrowPark Grand Heathrow
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Gästrecensioner

4.1/5
Mycket bra
154 recension
Verifierade recensioner
Läge och interiör4.1
Bekvämligheter4.0
Service4.2
Renlighet4.2
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Mr. Alex2045
Rum Club(dubbelsäng)
Bodde på nov. 2024
Ensamresenärer
37 recension
4.5/5
Utmärkt
Publicerades 8 dec. 2024
It a nice purpose build hotel, not far from metro station and shopping of Hounslow suburb. It's easy to find and has a parking and taxi drive through at the main entrance. There are light proof curtains, a comfy bed, breakfast downstairs, maids are not walking in if you press the lights, don't disturb . Very attentive staff, dealing with request in a professional and effective manner. Noise from traffic and airplaines is not an issue, however banging doors and thin floors, can keep awake. To central London is about 1 hour, given the demand for hotels around festive season , this hotel offers good value for money.
Översätt
6/11
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Annat
1 recension
3.5/5
Publicerades 11 dec. 2024
Bed bugs in room , then got moved into another room with bed bugs . Then got moved into one with out bed bugs . Would like a refund
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to review your most recent stay and for highlighting your concerns.I am so terribly sorry to read of what a disappointing stay you had and I only wish we had known of your dissatisfaction before you left us.I like to think that when we have a guest whom is unhappy with any aspect of the hotel and its services, we successfully manage to change their perception of Park Grand Heathrow Hotel, by correcting the issues they are unhappy with.I also like our guests to feel they receive value for money, and I don’t like the idea of our guests leaving dissatisfied with something they have paid for and I would like to deeply apologise should you feel this way. Having said that, I would like the opportunity to make a future stay memorable for the right reasons. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.
Anthony Colin
Deluxe-tvåbäddsrum
Bodde på okt. 2024
Familj
6 recension
4.2/5
Mycket bra
Publicerades 30 nov. 2024
For the price in London, a very good room. Good breakfast, just missing mushrooms. Staff helpful. 15 mins walk to the Tube. Just not enough power sockets in the room for charging. One hidden under the desk, nothing near the bed. Wifi Fast. Restricted on-site parking 12GBP
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på juli 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 11 aug. 2024
I enjoyed staying here Room was clean, nice set up staffs were very helpful and polite I sure will be coming back here
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
L.J
Deluxe-dubbelrum
Bodde på nov. 2024
Par
1 recension
3.7/5
Publicerades 1 jan. 2025
quite a nice hotel with friendly staff and a nice ambiance in the room, but cleanliness could be improved as there were some stains on the carpet and bathroom, but overall we enjoyed our stay!
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Heung
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Familj
1 recension
3.2/5
Publicerades 6 dec. 2024
They only offer bottles of water on the first day In general the hotel matches its quality, with some basic amenities in the room. However, someone smokes cigarettes on the floor, I kept smelling the smoke for these five days
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.
Mercy
Deluxe-tvåbäddsrum
Bodde på okt. 2024
Familj
1 recension
4.0/5
Mycket bra
Publicerades 5 dec. 2024
It’s a great experience to begin with the family and the staff was so good Ms.Monica has helped us our stay for 4 days and very friendly.  Thank you Park Grand  Regards, Aruna
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på okt. 2024
Ensamresenärer
3 recension
3.5/5
Publicerades 20 nov. 2024
I spent two comfotable nights at the hotel. It's close to shops and a metro station. I did not have breakfast or much interaction with staff.
Översätt
Svar från boendet: Dear guest,Thank you for your feedback and your stay with us at Park Grand Heathrow. We hope to have you as our guest once again.Kind Regards,Mandar Dhage.
LYL
Deluxe-dubbelrum
Bodde på apr. 2024
Affärsresenärer
1 recension
3.7/5
Publicerades 10 maj 2024
The hotel is great, clean, and comfy. It's easy to find food; just walk across the street to access grocery stores and restaurants. Parking is £12 per day.
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Rosa Rhee
Deluxe-enkelrum
Bodde på mars 2024
Ensamresenärer
14 recension
4.2/5
Mycket bra
Publicerades 19 apr. 2024
It was good enough for my solo trip in London. I really enjoyed clean room with good hotel service. U can use again later if I have another chance to come to London.
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Gästanvändare
Deluxe-dubbelrum
Bodde på okt. 2024
Ensamresenärer
1 recension
4.5/5
Utmärkt
Publicerades 15 nov. 2024
Very clean and friendly staff. The breakfast was good however was the same menu everyday.
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Gästanvändare
Rum Club(dubbelsäng)
Bodde på sep. 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 15 okt. 2024
The hotel itself was very nice , so no complaints there, the buffet was nice but only 1 type of cuisine. The bed was the issue very high and the mattress very soft so you end up rolling up in the middle and by the 2nd night I found it a bit uncomfortable to sleep on, but that was my only issue, maybe turn over the mattress more often and this may do the trick.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.
Gästanvändare
Deluxe-enkelrum
Bodde på aug. 2024
Ensamresenärer
35 recension
5.0/5
Enastående
Publicerades 29 sep. 2024
Excellent hotel at a really good price. Location is great. Rooms are very high quality for the price you pay. Only thing to remember is that they do ask for photo id at check in I didn't eat there but the food looks good.
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Alfred
Deluxe-enkelrum
Bodde på mars 2024
Bokat för andra
3 recension
2.7/5
Publicerades 30 apr. 2024
The toilet was a mess!! Otherwise okay for a layover to catch next flight
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.
Luk Mui
Deluxe-tvåbäddsrum
Bodde på aug. 2024
Affärsresenärer
11 recension
3.2/5
Publicerades 29 okt. 2024
Location is a ok, 12 mins walk from the train station, 2 mins walk to the bus stop toward Heathrow airport.
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.