Park Grand Heathrow

Park Grand Heathrow recensioner

Park Grand Heathrow

449 Great West Rd, Hounslow, TW5 0BU, United KingdomVisa hotellinformation
Park Grand Heathrow
Park Grand HeathrowPark Grand HeathrowPark Grand Heathrow
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Gästrecensioner

8.4/10
Mycket bra
183 recension
Verifierade recensioner
Läge och interiör8.3
Bekvämligheter8.2
Service8.6
Renlighet8.5
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Alla recensioner(183)
Positiva recensioner(165)
Recensioner med foton/video(27)
Utmärkt vistelse!(41)
Rent och städat(32)
Utmärkta rum(24)
Praktiskt läge(21)
Vänlig personal(20)
Lätt att ta sig runt(15)
Nära flygplats(14)
Negativa recensioner(18)
Gästanvändare
Deluxe-dubbelrum
Bodde på feb. 2025
Affärsresenärer
9 recension
8.5/10
Mycket bra
Publicerades 27 mars 2025
Location is great! Remember that parking is £12 per day, but it’s extremely convenient if you would you are going to the airport. Room is very clean and tidy, but you must wash the kettle before using. It’s extremely dirty, even with residue. Still extremely dirty even washed for a few times. Didn’t use the kettle at the end.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to review your most recent stay and for highlighting your concerns.It was such a pleasure to have you staying with us and I regret that your experience at breakfast was not befitting the standards of Park Grand London Heathrow. I very much hope your concerns shall not dissuade you from staying on a future occasion and I hope that you shall return to Park Grand London Heathrow in a near future occasion.I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Warm regards,Mandar Dhage.
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på feb. 2025
Familj
1 recension
5.0/10
Publicerades 21 mars 2025
It was very pricey not worth staying there. My flight was canceled I asked to extend one more night they put the price up to double it. I just found a better one less expensive.also i didn’t mention the breakfast was so basic and plain.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.
DAWINDER
Deluxe-dubbelrum
Bodde på mars 2025
Par
24 recension
10.0/10
Enastående
Publicerades 27 apr. 2025
Nice hotel and nice breakfast and nice and clean room good comfortable
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Kamran Ashraf 666
Deluxe-dubbelrum
Bodde på apr. 2025
Res med vänner
2 recension
10.0/10
Enastående
Publicerades 9 maj 2025
Highly recommended Clean & tidy
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Mr. Alex2045
Rum Club(dubbelsäng)
Bodde på nov. 2024
Ensamresenärer
50 recension
9.0/10
Utmärkt
Publicerades 8 dec. 2024
It a nice purpose build hotel, not far from metro station and shopping of Hounslow suburb. It's easy to find and has a parking and taxi drive through at the main entrance. There are light proof curtains, a comfy bed, breakfast downstairs, maids are not walking in if you press the lights, don't disturb . Very attentive staff, dealing with request in a professional and effective manner. Noise from traffic and airplaines is not an issue, however banging doors and thin floors, can keep awake. To central London is about 1 hour, given the demand for hotels around festive season , this hotel offers good value for money.
Översätt
6/11
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på nov. 2024
Annat
1 recension
7.0/10
Publicerades 11 dec. 2024
Bed bugs in room , then got moved into another room with bed bugs . Then got moved into one with out bed bugs . Would like a refund
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to review your most recent stay and for highlighting your concerns.I am so terribly sorry to read of what a disappointing stay you had and I only wish we had known of your dissatisfaction before you left us.I like to think that when we have a guest whom is unhappy with any aspect of the hotel and its services, we successfully manage to change their perception of Park Grand Heathrow Hotel, by correcting the issues they are unhappy with.I also like our guests to feel they receive value for money, and I don’t like the idea of our guests leaving dissatisfied with something they have paid for and I would like to deeply apologise should you feel this way. Having said that, I would like the opportunity to make a future stay memorable for the right reasons. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.
Anthony Colin
Deluxe-tvåbäddsrum
Bodde på okt. 2024
Familj
9 recension
8.5/10
Mycket bra
Publicerades 30 nov. 2024
For the price in London, a very good room. Good breakfast, just missing mushrooms. Staff helpful. 15 mins walk to the Tube. Just not enough power sockets in the room for charging. One hidden under the desk, nothing near the bed. Wifi Fast. Restricted on-site parking 12GBP
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Kathegreat
Deluxe-tvåbäddsrum
Bodde på apr. 2025
Ensamresenärer
9 recension
9.5/10
Otroligt
Publicerades 21 maj 2025
This was the second reservation at this Hotel. It is clean, organised and every staff member from reception through restaurant and housekeeping are khelpful, aind with good hearted person. It is nice to be acknowledged, remembered if and be in an environment that feels like home and where you are safe.
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
HammalAmiri
Deluxe-dubbelrum
Bodde på apr. 2025
Par
36 recension
8.5/10
Mycket bra
Publicerades 16 maj 2025
Great for transmitting through Heathrow, had to catch an early flight so was the perfect stay. Only slight negative is that the interior walls are a bit thin but we were tired so we slept well
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. I like to think that when we have a guest whom is unhappy with any aspect of the hotel and its services, we successfully manage to change their perception of Park Grand Heathrow Hotel, by correcting the issues they are unhappy with.Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
ScottishTraveler
Tvåbäddsrum Club
Bodde på mars 2025
Familj
2 recension
10.0/10
Enastående
Publicerades 29 apr. 2025
Short walk from hounslow east Station which takes you straight to piccadilly or Covent gardens. Perfect for the theatre and dinner Nice rooms, good aircon, buffet breakfast, clean and pleasant staff. Nice modern feel. Quiet rooms too. Easy to get to by car. Parking at £12 per car payable at reception. Couldn't fault it. Great for a one night stay. Would definitely recommend
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
SamTheArtist
Deluxe-dubbelrum
Bodde på mars 2025
Ensamresenärer
14 recension
8.0/10
Mycket bra
Publicerades 10 apr. 2025
Was good until the water stopped. No hot water. No cold water all morning and no explanation what so ever.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to review your most recent stay and for highlighting your concerns.I am so terribly sorry to read of what a disappointing stay you had and I only wish we had known of your dissatisfaction before you left us.I like to think that when we have a guest whom is unhappy with any aspect of the hotel and its services, we successfully manage to change their perception of Park Grand Heathrow Hotel, by correcting the issues they are unhappy with.I also like our guests to feel they receive value for money, and I don’t like the idea of our guests leaving dissatisfied with something they have paid for and I would like to deeply apologise should you feel this way. Having said that, I would like the opportunity to make a future stay memorable for the right reasons. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.
Gästanvändare
Tvåbäddsrum Club
Bodde på feb. 2025
Ensamresenärer
5 recension
2.0/10
Publicerades 21 mars 2025
The hotel charged double due to the incidence of fire sparks at the Heathrow airport and did not allow refund/partial refund for cancellation due to change in travel plan.
Översätt
Svar från boendet: Dear Guest,Thank you for taking the time to review your recent experience with us. I am really sorry to hear about your experience about customer service and would like to assure you that your concern has been addressed to prevent any future recurrence. I do hope you will consider giving the hotel another chance to provide you with a much more positive experience this time around. Kind regards,Mandar Dhage.
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på feb. 2025
Par
1 recension
9.5/10
Otroligt
Publicerades 18 mars 2025
We enjoyed our stay, just visiting London for two nights, the hotel is a 10 minute walk from the tube at Hounslow East. Lovely clean good sized room, powerful hot shower. We didn't eat at the hotel but we would stay there again.
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Gästanvändare
Deluxe-tvåbäddsrum
Bodde på jan. 2025
Affärsresenärer
2 recension
8.0/10
Mycket bra
Publicerades 19 feb. 2025
Very helpful staff and lovely clean rooms. Rang reception asking for a towel which was bought for my room very promptly.
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.
Smile Hussain
Deluxe-dubbelrum
Bodde på jan. 2025
Res med vänner
2 recension
8.0/10
Mycket bra
Publicerades 19 feb. 2025
Really enjoyed this hotel, stay was wonderful loved the tea and coffee when entered the hotel as was needed after my drive down, would have liked it with some biscuits. I got a double bed was happy with the size we both loved it. Shower facilitys was amazing loved everything about it. Will definitely be coming again 😊
Översätt
Svar från boendet: Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank you once again for your kind words, we hope to welcome you back to Park Grand London Heathrow in the near future. With Kindest Regards,Mandar Dhage.