Palacio de Los Acevedo

A real historical gem Fantastic historical building restructured a masterpiece

A lovely old palace and very nice breakfast with bars and cafes nearby

It seems that the owners are trying to cut costs in creative ways. There are no staff on site. There is no key. You check in online ahead of time and get an email with a link. The link has instructions for entering your room -- a numerical code and instructions for entering it at the door. Except the instructions don't work! Nice surprise when you arrive at night and can't enter the room. There is also a button online for opening the door. Except the button sometimes works and sometimes doesn't. Sometimes it will say that the door you are trying to open is not connected to the Internet. So you're stuck outside. And if you don't have a reliable Internet connection on your phone, forget about it -- out in the rain it is for you. A word of advice for the owners: keys. It's a brilliant invention. Has been working just fine for centuries. And if you're running a hotel, you should have someone on site.

Clean and staff very helpful

The hotel was fantastic, but this was the first time we have experienced a completely automated check-in. It sure lacks a personal touch with no one to help advise where to go or what to avoid. The check in was quite complicated and everything required your phone to operate, even opening the doors. Arrived on the day the hotel restaurant and several other local restaurants were closed

An excellent and beautifully renovated hotel, close to Santander airport. Ideal if needing a quick route to or from the airport, and in close proximity to some good beaches. The area around the hotel is very quiet - a couple of local restaurants and a small supermarket nearby. The rooms are stunning and breakfast is top quality - from fresh orange juice and fruit, to pastries, bread, cheeses and local Spanish ham. Yogurts and cereal are also available.