Best Western Plus Carapace Hotel Hua Hin

Great hotel, beautifully decorated and had very attentive staff. Any issues (only one minor) were fixed as soon as reported. No faults there at all. Had a pool access villa, was great to just walk in and cool off. Breakfast was one of the best ones I have had in a hotel with a very friendly general manager, who took the time to get to know some of his guests. Good small gym on site, enough for a decent workout and amazing beach club at the bottom. Nice modern push button (inside of room) to indicate outside whether you wanted room cleaned, or ‘do not disturb’. We were so impressed we will be going back.

It was really great vacation and staying at Best Western! Very good breakfast, responsive and client oriented stuff, I was really surprised by prices in menu on grills & cocktails (in a good manner) on swimming pool bar. Really good beach area for children! Rooms are quite comfortable and clean! GM is doing tour around and welcomes guest every day , asking how is going on and any wishes! Generally I would recommend this place! Thanks so much for your hospitality!

Things I thought were good: 1) Breakfast: Good price and good variety. 2) Staff friendliness: Very good. Always smiling and saying hello. 3) Location: Although not beachfront, the hotel provides a golf cart shuttle service to the beach. 4) Room: Spacious and soft king-size bed. Clean and comfortable room. Air conditioning was very cold. Things that need improvement: 1) There are no lifeguards at the pools. Due to the large number of small children, I didn't see any lifeguards to watch over them. Parents should keep an eye on them at all times. 2) Parking: Few spaces available. If you look for a spot at night, there probably won't be any available. I rented three rooms and we came in two cars, but at night I had to park on the street because there weren't enough spaces. 3) Bathroom stall. Even when closed, water leaks into the bathroom. 4) Slow service at the pool bar.

Overall is good, but yes the location is a bit far, but it turns out very quite. I have a good rest both body and mind.

This is a good hotel for families with kids. The pool is suitable for kids but not much space for swimming, and the slidies are super fast. The beachfront pool and sitting area is very nice.

Good location with private beach area, I'm happy for the sun bathing at the beach front. There's split area between residence and hotel but the parking was very limited especially during long weekend that mostly family visitors travel by private cars. I'm fulfilled my activities here like beach run, gym (even small spaces), sunbathing.