J·Mountain Hotel recensioner

Perfect stay at J.Mountain for family trip. Available in Trip.com. Our stay period in summer season (consider off peak?). Prior to stay, the staff are very prompt in helpful Q and A. Services are exceedingly good, excellent and accomodating. All staff are friendly, approachable, and careful to details. Sharing local culture and history, and place of interest. Outstanding concierge service. Our stay include Tea appreciation, sumptuous dinner (2 choices), and hearty breakfast (2 choices). We were given complimentary drinks at bar, and alternative dishes to met dietary requirement. Very useful that hotel provide Hotel-Train station transfer. service, and other short distance ride to Huangshan hiking entrance (saved a lot of time). Staff helped us booked our Cableway tickets which saved us time to queue for tickets and avoid buying wrong tickets. Very spacious open concept, clean and modern room and furnishings like king size bed, large Sofa, round Table TV. Balcony with lush tranquillity view of nature full of mountainous greenery and waterfall. Sound of nature (cicada) and fortunately room comes with good sound proofing sliding door. Bath tub, shower area, and WC with build in sensor and biget spray. Standard Amenities are provided. Electric source is China 2-pin 3-pin plug standard and USB. Hotel is located within the Huangshan park (?). Saving us time in getting clearance at Park security office as the Driver brought us through the security checks with ease. We felt like VIP. Hotel is a short drive away to nearest cableway (called ‘hot spring’ cableway etc.). Do bring rain coat as weather up in the mountain is unpredictable. It rained when we reached up at ‘Yuping’ cableway. Hotel staff offered us rain coat. We have a skilful driver to transport us safely form our Hotel-Train station transfer.

J. Moutain Hotel has excellent service and hotel facility, it was best top 5 international hotel standard that I ever stay in. Great service and location as well.

Truly amazing! Great services. This hotel is worth the steep price. It is a work of art and the service is impeccable. The room is designed with low key luxury style and has stunning views. It is very close to the cable cart to yellow mountain. The best experience I have ever had - not your typical big chain high end hotels.

Our stay at the J. Mountain hotel was beyond our wildest dreams. I rarely leave reviews but our 3 nights here were so stunningly exceptional that we felt driven to express our gratitude and appreciation for the stellar staff, service, and beautiful setting of this hidden gem of a hotel. The service was without exception some of the best if not the best I have ever experienced at a hotel, and I travel often, having visited over 20 countries in the last few years alone and stayed at many beautiful and well-known five-star hotels and brands. Despite being a very young hotel (having just opened in September) J. Mountain Hotel holds its own and then some. It began months before our stay when we reached out to the hotel on WeChat to ask for guidance on equipment, tickets, and transportation. As we are visiting from America the area isn’t necessarily the easiest to access or plan for. Responses were almost immediate no matter when we reached out and always went above and beyond. For instance, my mother is nearly 70 and although very active was worried about slipping and falling while hiking in icier conditions; they offered to even purchase crampons for us should we wish although they advised us we would not need them for the time of year we were here (they were right). While here their thoughtfulness included texting us updates on and warning us about inclement weather while we were hiking around Huang Shan (there is cell service), drying and fluffing our wet gear when we returned from a particularly wet hike, and most astounding of all resolving an incredibly stressful issue we had with an upcoming flight that had been canceled (they suggested and secured alternative means of transport to a second city and then arranged for a different flight with the airline directly). We must specifically give our thanks to Hotel Manager Ryan, who is young but clearly extremely talented and excels in his role. He not only oversaw and proactively sought to help us on every front but was responsible for resolving our flight emergency. He also clearly had directed staff to help us to their utmost ability at all times, including having breakfast and dinner ready for and served to us at the times we requested. Ryan also personally met us and gave us a tour of the hotel and its history and design, as well as accompanied us to the art gallery and an evening tea tasting held in the gorgeous tea house on the grounds. He checked in with us every day and night and made sure everything was to our liking. Driver Wang Kai was our personal chauffer throughout the stay and was extremely courteous, professional, and attentive; he was always there to pick us up and see us off at multiple locations throughout our trip and not once were we ever allowed to wait. He even brought us hotel slippers and large down jackets to change into out of our soaking wet gear when picking us up at the end of a hike. When we said we did not think we would need some of the gear they offer their guests, we noticed he packed it in the car just in case we changed our minds and needed them later. I could literally go on and on but wanted to make sure I left room to appreciate how beautiful the hotel itself is and how much attention to detail has gone into its design and planning; at almost every turn we discovered something that added to the ease, enjoyment, and comfort of our stay. J. Mountain Hotel, thank you for one of the best experiences we have had in many, many years.

I had a wonderful stay at the hotel. The staff were extremely attentive and very generous. The view of the room was breathtaking. The decoration of the hotel is very modern and chic.

Exceptional service, hotel arranged a car to drop us off at our next hotel over an hour away. Would also highly recommend the tea tasting.

The hotel room very clean and spacious The staff also very nice and patient

環境非常棒，明月松間照 清泉石上流現實版； 服務很周到，去玉屏和雲台索道和高鐵站都免費接送，體驗很好； 免費升級了套間，衞生和硬件也很好，看齊其他5星品牌。計劃以後給父母來續訂。 就是擔心酒店地毯通鋪的設計（連餐廳也是地毯通鋪）這維護壓力好大啊，希望下次來酒店維護的和現在一樣好。

琪花社雙人品茗:好喝的茶 茶室還能聽見潺潺溪水聲 服務：管家式服務 很貼心，高鐵接送站 黃山接送 環境：酒店很有品位 很多藝術品 在黃山半山腰上，想起早爬黃山 能節省半小時的時間 雙人中式正餐套餐:好吃😋 歡迎水果禮遇:很好👌品種多樣 設施：床品舒服

感謝前台經理汪玲的耐心優質服務，幫忙訂票安排路線，全程解疑答惑。辛苦管家樓奇幫我們搬運行李，也辛苦司機江華開車接送，感謝前廳部和司機部的服務。酒店地理位置十分優越，就在玉屏索道的下方，提供免費索道口的接送服務，很便捷。房間正對山景，優美如畫。是一個修身養性的好居所。

地理位置很好，就在人字瀑對面，所有的房間都能看見黃山、玉屏索道和人字瀑，再往下走還能到飲用水源保護地，那個水啊！碧綠碧綠清澈見底。房間很大，衞浴設施很高級。這次選購的是套餐含接送站和一頓正餐，必須誇誇接送站服務超值，每個司機師傅態度超級好。送的一餐正餐一點不含糊，我們一家三口吃得飽飽的！其中的鹹肉蒸豆皮真的是太鮮美了！！！早上是按位上的早餐，西式中式都選了，真的是能吃撐的份量！

這次入住水松石山房酒店總體是非常滿意的。首先房間的硬件設施已經達到了五星級酒店的標準。其次，服務人員的熱情讓人有一種賓至如歸的感覺。酒店的環境也是無可挑剔的。位於半山腰。人字瀑布就在陽台對面。每天吃完早飯，沿着山路上上下下的走一圈，非常的舒服。其次要提一些不足之處。房間裏缺少掛浴巾的鈎子。還需要一個壁掛式的乾衣架。最重要的一點是，由於酒店位於半山腰，交通極為不便，沒有其他任何的交通工具可以選擇。所以酒店自帶的交通車每天接駁一次不應該額外收費。我覺得至少每天住客應該有一次免費上下山權益。在經過與工作人員的溝通之後，他們表示不收費，問題得到了妥善的解決，表明他們有這種解決問題的態度是值得讚揚的。酒店的餐飲也是不錯的，感覺是粵菜師傅在做。總的來説可以打9分。

房間很寬敞，設施也新，陽台很棒，遠眺天都峯，滿目春色。酒店周圍環境太棒了，即使是假日出遊高峯，依然能收穫一整片山林的寂靜和美好。酒店的位置太棒了，來去都避開了前往南大門的一段擁堵區域。到玉屏或者雲谷索道都有車接車送，節省腳力和時間，對長者和孩子很友好。所有的服務人員訓練有素，熱情周到。想着雪天應該另有一番韻味，下次再來。

特別舒服的酒店呀，在黃山半山腰，環境特別好，去黃山可以直接送到索道下面，節約了不少時間。酒店服務也很棒！茶藝，餐飲都很在線，走的時候還送了伴手禮。會推薦給朋友！