Melia Vinpearl Hue

Melia Vinpearl Hue recensioner

Melia Vinpearl Hue

50A Hùng Vương, Hue, Tinh Thua Thien-Hue Province, VietnamVisa hotellinformation
Melia Vinpearl Hue
Melia Vinpearl HueMelia Vinpearl HueMelia Vinpearl Hue
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Gästrecensioner

4.8/5
Otroligt
137 recension
Verifierade recensioner
Läge och interiör4.9
Bekvämligheter4.8
Service4.8
Renlighet4.8
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Alla recensioner(137)
Positiva recensioner(136)
Recensioner med foton/video(50)
Utmärkt vistelse!(46)
Vänlig ägare(40)
Utsökt frukost(23)
Fin utsikt(20)
Utmärkta bekvämligheter(14)
Praktiskt för shopping(11)
Utmärkt valuta för pengarna(9)
Ligger i centrum(9)
Negativa recensioner(1)
Gästanvändare
Premier-rum
Bodde på dec. 2024
Res med vänner
1 recension
4.7/5
Otroligt
Publicerades 14 jan. 2025
Location was good. Rooms were big and spacious. TV reception was not the best as KBS channel was lagging. Hair dryer's socket was also abit bent. Not really expecting that from a 5 star hotel. Otherwise, breakfast spread was good and beds were comfortable. Would stay again.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for sharing your experience and for your kind words about our location, spacious rooms, comfortable beds, and breakfast. We're thrilled to know you'd consider staying with us again.We deeply apologize for the inconvenience regarding the TV reception and the hair dryer's socket. Your feedback is invaluable, and we will address these issues promptly to ensure they meet the high standards we aim to deliver.Thank you for bringing these matters to our attention. We look forward to welcoming you back in the future for an even better stay!Warm regards,Linh Le (Mr.)Duty Manager
Gästanvändare
Deluxerum
Bodde på dec. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 14 jan. 2025
Very nice hotel in a very central place. The service was good and we felt very comfortable. The pool and gym were very nice.
Översätt
Svar från boendet: Dear Valued Guest, Thank you for your kind feedback! We are delighted to hear that you enjoyed your stay at Melia Vinpearl Hue and found our location convenient. It’s wonderful that you had a comfortable experience and made the most of our pool and gym facilities.We truly appreciate your comments and look forward to welcoming you back for another enjoyable stay. If there is anything we can assist you with on your next visit, please don’t hesitate to let us know.Warm regards,Huyen Tran (Mrs.)Duty Manager
Hang
Deluxerum
Bodde på nov. 2024
Affärsresenärer
10 recension
5.0/5
Enastående
Publicerades 3 jan. 2025
Hotel is perfect, breakfast is excellent. The restaurant on 33 floor has really nice view and admosphere
Översätt
Svar från boendet: Dear HangThank you for sharing your delightful feedback about your recent stay at Melia Vinpearl Hue. We are thrilled to know you found our hotel to be perfect and enjoyed the excellent breakfast selection.Your kind words about the restaurant on the 33rd floor, highlighting its stunning views and inviting atmosphere, are truly appreciated. We take great pride in creating memorable dining experiences for our guests, and it is wonderful to see this reflected in your comments.We hope to have the pleasure of welcoming you back in the future for another exceptional stay.Best regardHung Ho (Mr) Assistant Front Office Manager
jianwei
Deluxerum
Bodde på dec. 2024
Affärsresenärer
35 recension
5.0/5
Enastående
Publicerades 14 jan. 2025
Good locaton. Nearby have mall. Very convenient. Beautiful skybar
Översätt
Svar från boendet: Dear Jianwei,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, the nearby mall, and especially the beautiful Skybar.We hope to have the pleasure of welcoming you back to Melia Vinpearl Huế for another memorable stay soon!Warm regards,Linh Le (Mr.)Duty Manager
Anshu
Premier-rum
Bodde på okt. 2024
Affärsresenärer
22 recension
5.0/5
Enastående
Publicerades 14 dec. 2024
Great hotel for the price paid. Wonderful view of the city & roof top bar were great.
Översätt
Svar från boendet: Dear Anshu,Thank you for your kind feedback! We’re delighted to hear that you enjoyed the wonderful city views and had a great time at our rooftop bar. It’s fantastic to know you found the hotel to be a great value for the price paid.We hope to have the pleasure of welcoming you back to Melia Vinpearl Hue for another memorable stay in the future.Warm regards,Linh Le (Mr.)Duty Manager
Steven
Premiumrum
Bodde på juni 2024
Ensamresenärer
9 recension
5.0/5
Enastående
Publicerades 23 juli 2024
From check in to check out this was an excellent and professional Hotel with superb staff and attention to detail. I had booked a Premier room which was huge and overlooked the city. The bed was enormous, comfortable and with the most luxurious pillows. The room was equipped with everything one could need; Large TV (I always bring Movies) with Netflix etc, minibar, coffee facilities and a desk to work at. The Sky bar is excellent for an evening drink and again the staff are super accommodating. Every single member of staff that I encountered were welcoming and professional and I felt valued as a guest at all times. I would highly recommend staying here. The hotel is very central with walking street being 6-7 minutes stroll and the Citadel a 25 min walk.
Översätt
Svar från boendet: Dear Mr Steven, Thank you so much for your wonderful review! We are delighted to hear that you had an excellent experience from check-in to check-out and that our staff's professionalism and attention to detail made your stay memorable.We're thrilled that you enjoyed your Premier room and found it spacious and well-equipped. It's great to know that the comfortable bed, luxurious pillows, and room amenities met your expectations. We're also glad you enjoyed the Sky Bar and found our staff accommodating throughout your stay.It's wonderful to hear that you felt valued as a guest and appreciated our central location. We are grateful for your high recommendation and look forward to welcoming you back on your next visit.Best regards,Trung Nguyen Thanh (Ethan)Duty Manager
Thuy Bao Duong
Deluxerum
Bodde på dec. 2024
Familj
11 recension
5.0/5
Enastående
Publicerades 14 jan. 2025
5 star customer service and amazing breakfast served with both authentic Hue cuisine and western style
Översätt
Svar från boendet: Dear Thuy Bao Duong,Thank you so much for your 5-star review! We're delighted to hear that you enjoyed our customer service and the amazing breakfast featuring authentic Hue cuisine and Western-style options.Your kind words inspire us to keep delivering exceptional experiences. We look forward to welcoming you back to Melia Vinpearl Huế soon!Warm regards,Linh Le (Mr.)Duty Manager
Faith jun
2 Sovrum Deluxe
Bodde på maj 2024
Familj
24 recension
4.7/5
Otroligt
Publicerades 7 juni 2024
Everything was almost a perfect state, just slightly a title more to reach perfect, found a finger nail under the blanket hope they will be more careful when they clean the bed
Översätt
Svar från boendet: Dear Valued guest, Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback with us. We are delighted to hear that you found nearly everything to be in an almost perfect state during your stay.However, we sincerely apologize for the oversight you encountered with the cleanliness of the bed. Please rest assured that we take such matters very seriously, and we have addressed this issue with our housekeeping team to ensure it does not happen again in the future.Your comfort and satisfaction are our top priorities, and we appreciate your understanding and patience. We look forward to welcoming you back and providing you with an impeccable stay next time.Warm regards,Trung Nguyen Thanh (Ethan)Duty Manager
Gästanvändare
Premiumrum
Bodde på apr. 2024
Par
13 recension
5.0/5
Enastående
Publicerades 10 juli 2024
great location + comfortable room a shopping mall locates at just a 5-minute walking distance
Översätt
Svar från boendet: Dear Valued guest, Thank you for choosing our hotel for your stay and for taking time to share your feedback. We are pleased to hear that you found our location advantageous and the rooms comfortable. It is also gratifying to know that the proximity of the shopping mall, being just a five-minute walk away, contributed to your convenience. We look forward to the opportunity of welcoming you back in the near future.Warm regards, Trung Nguyen Thanh (Ethan)Duty Manager
Gästanvändare
Deluxerum
Bodde på sep. 2024
Familj
12 recension
5.0/5
Enastående
Publicerades 6 nov. 2024
I recently stayed at Melia Vinpearl Hue during Typhoon Trami, and the hotel’s service recovery was outstanding. The staff handled the situation with incredible professionalism and care, ensuring that all guests felt safe and informed. They provided regular updates about the storm and took proactive steps to make sure we had everything we needed. Despite the extreme weather, the team kept a warm, welcoming atmosphere and went out of their way to provide in-room services and even arrange safe indoor activities to keep us entertained. Their dedication and commitment to guest safety and comfort made all the difference. Melia Vinpearl Hue truly excels in customer care, and I’d highly recommend it to anyone visiting Hue!
Översätt
Svar från boendet: Dear Valued Guest, Thank you very much for your kind words and for recognizing our team’s efforts during Typhoon Trami. It means a great deal to know that you felt safe, well-informed, and supported by our staff throughout the storm. At Melia Vinpearl Hue, our guests' safety and comfort are always our top priorities, and we are thrilled to hear that our service recovery efforts helped make your stay as comfortable as possible, even in challenging circumstances.Your appreciation of the team’s professionalism and dedication is truly heartwarming, and we’ll be sure to pass along your compliments to everyone involved. Thank you for your high recommendation—we look forward to welcoming you back for a future stay under brighter skies!Warm regards,Huyen Tran (Mrs.)Duty Manager
Mario
Deluxerum
Bodde på okt. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 6 nov. 2024
Everytime in Hue I stay at Melia due to its excelent location , facilities and a wonderful staff.
Översätt
Svar från boendet: Dear Mr. Mario,Thank you for your kind words and for choosing Melia Vinpearl Hue as your home every time you visit Hue! We are thrilled that our excellent location, top-notch facilities, and dedicated staff continue to enhance your stays with us. Your loyalty means so much to us, and it’s always a pleasure to welcome you back.We look forward to providing you with more wonderful experiences in the future.Warm regards,Huyen Tran (Mrs.)Duty Manager
Anonym användare
Deluxerum
Bodde på mars 2024
Par
11 recension
5.0/5
Enastående
Publicerades 4 maj 2024
Hotel with varieties of facilities Clean and spacious The breakfast is superb.
Översätt
Svar från boendet: Dear 豪华房Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our range of facilities met your expectations. Maintaining cleanliness and providing spacious accommodations are top priorities for us, and we're delighted that you found them to your satisfaction. As for breakfast, we're thrilled you found it superb! We believe starting the day with a delicious meal sets the tone for a great day ahead. We appreciate your feedback and hope to have the pleasure of hosting you again in the future!Warm Regards!Huyen Tran(Mrs.)Duty Manager
Kok soon
Deluxerum
Bodde på aug. 2024
Par
7 recension
5.0/5
Enastående
Publicerades 2 okt. 2024
Amazing stay overall with the hotel. Impressive customer service. Room was amazing - they gave us a high floor room with sunset view. Customer service was amazing - me and my partner doubled book the same room / same period - tried our luck to check if they could waive it since the platform Charges us on no show. The front manager manage to waive it for us. She is amazing and helpful thru out ! ( didn’t get her name) Great location and it felt safe. l.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share such a wonderful review of your stay at Melia Vinpearl Hue. We are delighted to hear that you had an amazing experience with us, and it’s especially rewarding to know that our customer service exceeded your expectations.It’s fantastic to learn that you enjoyed the high-floor room with its sunset view, and we are glad we could assist you with the booking issue. Our team, particularly the Front Office Manager, was happy to help and ensure that your stay was seamless and enjoyable. Although you didn’t catch her name, we will make sure to pass along your kind words to the team.We are also pleased to know that our central location contributed to your safe and comfortable experience. We look forward to welcoming you back for another memorable stay.Warm regards,Linh Le (Mr.)Duty Manager
Raj Kumar
Deluxerum
Bodde på nov. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 30 dec. 2024
Great hotel, excellent customer service. Great value for money.
Översätt
Svar från boendet: Dear Mr Raj Kumar, Thank you for your wonderful review! We are thrilled to hear that you had a great experience at our hotel and that you found the customer service excellent. Providing great value for money is important to us, and we’re so glad you felt it during your stay.We truly appreciate your kind words and look forward to welcoming you back on your next visit to Hue!Best regards,Trung Nguyen Thanh (Ethan)Duty Manager
MATTHEW IAN
Premier-rum
Bodde på jan. 2024
Familj
6 recension
5.0/5
Enastående
Publicerades 6 feb. 2024
The nicest hotel in Hue! Very comfortable large beds and extremely friendly staff. We loved this hotel. Best in Vietnam so far.
Översätt
Svar från boendet: Dear Matthew Ian,Thank you for taking the time to share your experience at Melia Vinpearl Hue. We are delighted to have provided you with a positive experience . Besides, we are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,Hotel Management